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Added 3 mins ago
E
Principal Application DevOps Engineer, AI & Automation
Entrust
Canada
- Full-time
…on-premises cloud infrastructure. The Principal Application DevOps Engineer, AI & Automation will bring an application-first engineering perspective to Cloud Services and serve as a key…
Added 3 mins ago
Q
Senior Cloud DevOps Engineer
Qfin
Toronto, ON · North York, ON
- Full-time
We are looking for a Senior Cloud DevOps (SRE) Engineer to design, implement, operate, and continuously improve our cloud infrastructure and DevOps capabilities on AWS.
Added 3 mins ago
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Principal AI Platform Engineer
Epiq
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…thousands to millions of records. As a Principal AI Platform Engineer, you will design and build the platform our AI agents and accelerators run on, including orchestration, retrieval,…
Added 4 mins ago
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Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
We are hiring a Senior DevOps Engineer to own and evolve our cloud platform on AWS, grounded in infrastructure as code, secure multi-account patterns, and reliable delivery. You will shape…
Added 4 mins ago
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AI Agent Engineer | Trace
Trace
Montreal, QC
- Full-time
Trace is building AI agents that do freight operations work: handling quote requests, coordinating shipments, following up, and working across the systems logistics teams already use.
Added 6 mins ago
DT
Mainframe CICS / MQ Engineer
DXC Technology
Toronto, ON
- Full-time
…the world's largest enterprises through agentic, platform-led operations. We deliver cloud, security, workplace, infrastructure and business-process services that shift operations from…
Added 6 mins ago
Training Supervisor, Power & Recovery
Domtar Products
Skookumchuck, BC
Experience as a Shift Engineer, Control Room Operator, Lead Hand, Supervisor, or Operations Trainer with significant operating experience in Power & Recovery or comparable kraft pulp mill…
Added 21 mins ago
PI
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin in Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time
Pinchin is seeking an Intermediate‑Senior Civil Engineer to join our Emissions Reduction and Compliance team in Mississauga, ON. The role reports to the Operations Manager. This role…
Added 35 mins ago
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Software Engineer, Full Stack - Trace
Trace
Montreal, QC
- Full-time
You’ll work directly with Noam, our founding engineer, and Lucas, our CTO, with meaningful ownership of what we build and how we build it.
Added 35 mins ago
A
Backend Software Engineer (Rust)
Arkion-tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for a Backend Software Engineer with strong Rust expertise to build secure, scalable, and high-performance services for our Next-Gen Human Identity (NHI) Platform.
Added 36 mins ago
C
Senior Data Engineer
Clio
Canada
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 36 mins ago
NS
Group Services Labourer - Skilled Labourer (Hands-On Training Provided)
Northern Strands
Saskatoon, SK
- Full-time
Innovation– if it doesn’t exist, we will engineer and manufacture it
Added 36 mins ago
AE
Proposal Engineer
ABB E-mobility
Montreal, QC
- Full-time
…reliability at scale. With more than 15 years of experience and operations in 109 countries, ABB E-mobility has deployed over 65,000 DC fast chargers at more than 10,500 sites. A team of…
Added 36 mins ago
C
Senior Data Engineer
Clio
Toronto, ON
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 36 mins ago
PC
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time
Pinchin is seeking an Intermediate‑Senior Civil Engineer to join our Emissions Reduction and Compliance team in Mississauga, ON. The role reports to the Operations Manager. This role…
Added 36 mins ago
MP
Data Engineer
Michael Page
Winnipeg, MB
- $80,000 to $100,000 CAD / year
- Full-time
Review existing operations data, research open issues, and collaborate with the engineering and operations teams on new and ongoing projects.
Added 37 mins ago
WR
Water Operations Engineer
Whitecap Resources Inc.
Grande Prairie, AB
- Full-time
The Water Operations Engineer is accountable for the planning, execution, optimization, and fiscal management of frac water operations supporting Whitecap’s annual completion program.
Added 37 mins ago
Industrial Engineer
JB Poindexter & Co
Bolton, ON
…launches and drive continuous improvement across processes and operations. By leveraging data and engineering insight, you’ll identify opportunities to enhance efficiency, reduce costs, and…
Added 37 mins ago
CO
Staff Software Engineer - Capital One Travel Tech - Full-stack
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer - Capital One Travel Tech - Full-stack
Added 51 mins ago
FC
Consultant - EIT
Fitzpatrick Consulting
BC · British Columbia, Canada
- Contract
We are seeking an Engineer-in-Training (EIT) to support engineering and operational improvement projects for our clients. This opportunity is well suited to a recent engineering graduate or…
Added 51 mins ago
B(
Regulatory Manager
Bitdeer (NASDAQ: BTDR)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud capabilities to customers with high demand for artificial…
Added 52 mins ago
V
Test/Integration Engineer
Vanderlande
Vancouver, BC
- Full-time
…material handling systems for airports, warehouses, and parcel operations. Our innovative solutions help move millions of products and pieces of luggage around the world every day. With a…
Added 52 mins ago
AM
Customs & Trade Compliance Analyst
Array Marketing
Toronto, ON · Scarborough, Ontario
- Full-time
…Sephora, L’Oréal, Coty, PUIG, Amazon, and many others to design, engineer, manufacture, and deliver bespoke retail environments that bring their brands to…
Added 52 mins ago
C
Senior Software Engineer (Python / GenAI) – Markets Technology
Citi
Mississauga, ON
- Full-time
…management, and we are seeking an experienced Senior Python Engineer to sit at the center of that evolution. In this role, you will architect and scale robust backend systems, leveraging…
Added 52 mins ago
BG
Production Scheduler/Coordinator
BV GLAZING
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
…From Toronto to Texas, we are vertically integrated to design, engineer, manufacture and install the complete building envelope with today’s most ambitious developers. Serving both…

Miratech

Senior Programmable Voice Engineer (CX Platform)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Programmable Voice Engineer to develop programmable voice capabilities, call control services, media processing, and API-driven communications infrastructure similar to Twilio and other CPaaS platforms. The role includes designing and building the voice platform powering next-generation customer experience solutions using technologies such as FreeSWITCH, Kamailio, SIP, WebRTC, Java, and Spring Boot. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Design and develop programmable voice services, APIs, and call-control capabilities for enterprise-scale communications platforms.
Build and extend voice infrastructure using FreeSWITCH, Kamailio, SIP, RTP, WebRTC, and related technologies.
Design and develop backend services and communication APIs using Java and Spring Boot to expose voice capabilities to internal and external applications.
Implement call routing, session management, media handling, carrier integrations, and voice traffic processing solutions.
Design highly available, scalable systems capable of handling large volumes of real-time communications traffic.Troubleshoot complex signaling, media, telephony, and call-quality issues across distributed environments.
Integrate voice services with contact center, routing, digital engagement, CRM, identity, and reporting platforms.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Deep hands-on expertise with FreeSWITCH and/or Kamailio, including call control, dial plans, media services, ESL, modules, and platform customization.
Experience building API-driven communication platforms, voice services, or CPaaS-style solutions.Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, session control, media handling, and telephony troubleshooting.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with OpenSIPS, Asterisk, Twilio, SignalWire, or comparable communications platforms.
Experience building routing engines, IVR platforms, voice bots, or omnichannel engagement services.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

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More about this job

Responsibilities

Design and build scalable programmable voice services, APIs, and call-control infrastructure, including routing, media processing, carrier integrations, and connections to CX and enterprise platforms. Define and uphold technical standards and non-functional requirements, troubleshoot complex voice issues, and collaborate with clients and cross-functional teams to guide delivery.

Requirements

Requires 8+ years of software engineering experience with substantial architecture and delivery ownership, deep hands-on expertise in FreeSWITCH and/or Kamailio, and strong knowledge of SIP, RTP, WebRTC, and telephony. Candidates should also have expert Java and Spring Boot experience, distributed systems and API design expertise, relational database experience, contact center platform knowledge, and strong communication skills.

Skills

FreeSWITCH
Kamailio
SIP
RTP
WebRTC
Java
Spring Boot
Microservices
REST APIs
Distributed Systems
API-First Design
Event-Driven Architecture
PostgreSQL
Contact Center Platforms
Call Routing
Telephony Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Programmable Voice
CPaaS
FreeSWITCH
Kamailio
SIP
RTP
WebRTC
Java
Spring Boot
Microservices
REST APIs
PostgreSQL
Call Control
Call Routing
Media Processing
Carrier Integrations
Contact Center
Customer Experience
Event-Driven Architecture
Distributed Systems
Cloud-Native Engineering
Kafka
RabbitMQ
Kubernetes
Jenkins
API Gateways
Observability
Genesys
Amazon Connect
AI-Assisted Software Development

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