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Added 11 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 11 mins ago
E
Deployment Lead, Finance Transformation | Housing
EliseAI
Toronto, ON
- Full-time
As an Deployment Lead on the Future Platforms team, you will help found and scale a critical function at EliseAI: delivering our accounting platform from initial deployment through full…
Added 11 mins ago
TI
CyberSecurity Architect
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
AI & Emerging Cybersecurity Technology Expertise
Added 11 mins ago
E
Bit Technician Direct Delivery Driver
Epiroc
Rouyn-Noranda, QC
- Full-time
…transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction…
Added 11 mins ago
HO
Enterprise Change Management Lead
Hydro One
Toronto, ON
- Contract
Change Management Lead , Enterprise Change Management
Added 11 mins ago
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Service Desk Analyst
BGIS
Toronto, ON
- Full-time
Be Inquisitive and analytical, always looking for things that can lead to systems outages
Added 11 mins ago
RH
Accounting Manager
Robert Half
East Garafraxa, ON
- $85,000 to $100,000 CAD / year
- Full-time
Evaluate and implement new systems and technology
Added 11 mins ago
SI
Manager of Lifecycle Marketing
Saskatchewan Indian Gaming Authority
Saskatoon, SK
- $93,500 to $140,200 CAD / year
- Full-time
Leading the lifecycle marketing team and fostering strong cross‑functional collaboration with Loyalty, Marketing Technology, Digital Marketing, Player Development, and Market Insights to…
Added 11 mins ago
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Senior Director
Bevertec
Toronto, ON
- Contract
We are seeking a Senior Director, Global Delivery Lead to establish and lead the Program Management Office for a global Data Retention Management Program.
Added 11 mins ago
QT
Head of Quantum Development
Quantized Technologies
Calgary, AB
- Full-time
· R&D Leadership & Strategy: Lead, mentor, and align an internal team of researchers, physicists, and engineers across multiple technical sub-disciplines to drive QTi’s core technology…
Added 11 mins ago
EI
Quality Assurance Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
SAP Technical Lead / Manager – S/4HANA Deployment
Added 11 mins ago
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Sous Chef
Factor_
Mississauga, ON
- Full-time
Ability to lead, train and develop a large group of employees and manage an active kitchen
Added 11 mins ago
AR
Directeur(rice) Ventes et Marketing
ARA Robotics
Montreal, QC
- Full-time
…career ambitions. If you’re looking for an opportunity in a technology sector where you can be part of a dynamic team, this position is for you! ARA Robotics is recognized by its employees…
Added 11 mins ago
JR
Regional Business Development Specialist - Storage Solutions
JRoss Retail Recruiters
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $80,000 CAD / year
- Full-time
Strong understanding of sales principles, lead qualification and account development.
Added 12 mins ago
C
Assistant Team Leader
Co-op
La Ronge, SK
- Full-time
Lead the Convenience Store team in providing quality service and convenience.
Added 12 mins ago
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Engineering Manager
Manulife
Waterloo, ON
- Full-time
As an Engineering Manager, you will lead and develop a team of engineers responsible for delivering secure, reliable, and user-centered technology solutions that support business objectives…
Added 12 mins ago
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Journeyman Machinist (Nights)
Powell
Acheson, AB
- Full-time
Assist Lead Hands with training and mentoring other employees.
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GardaWorld - Business Development Manager - Calgary or Edmonton - 70k-80k+commission
GardaWorld
Edmonton, AB · Calgary, AB
…the country, we safeguard sites nationwide using cutting-edge technology, industry-leading speed of deployment, and a dedicated team making a real impact every…
Added 12 mins ago
DT
UNPAID VOLUNTEER - Chief Technology Officer (CTO)
Digital Technology Institute for Development (DTID)
Remote, Canada
- Part-time
- Remote
Reporting directly to the Director-General, the CTO will lead DTID's work across Distributed Ledger Technology (DLT)/Blockchain, Artificial Intelligence (AI), Internet of Things (IoT), Data…
Added 12 mins ago
TT
Stagiaire en conception de logiciels pour stations de validation 3D /Intern - 3D Validation Station Software Designer
Teledyne Technologies Incorporated
Montreal, QC · Canada - Montreal, QC (TDY)
- Full-time
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and…
Added 12 mins ago
RI
B2B Field Sales / Outside Sales Rep
RYSE Inc
Remote, Canada
- Full-time
- Remote
Added 12 mins ago
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Building Envelope / Building Sciences Engineer
Go2STAFFING
ON · Vaughan, Ontario
- Full-time
Great opportunity for a Building Envelope Lead/Building Science in Vaughan ON.
Added 12 mins ago
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Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Lead product development from concept through production, including prototyping, testing, validation, and manufacturing release.
Added 12 mins ago
E
Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Mechanical Engineer, you will lead the design and development of Coolant Distribution Units (CDUs) from concept through production. Working closely with cross-functional teams,…
Added 12 mins ago
E
Senior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…centers? As a Senior Thermal Mechanical Engineer, you will lead the development of innovative thermal management solutions, drive hands-on prototyping and testing, and provide technical…

Miratech

Senior Programmable Voice Engineer (CX Platform)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Programmable Voice Engineer to develop programmable voice capabilities, call control services, media processing, and API-driven communications infrastructure similar to Twilio and other CPaaS platforms. The role includes designing and building the voice platform powering next-generation customer experience solutions using technologies such as FreeSWITCH, Kamailio, SIP, WebRTC, Java, and Spring Boot. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Design and develop programmable voice services, APIs, and call-control capabilities for enterprise-scale communications platforms.
Build and extend voice infrastructure using FreeSWITCH, Kamailio, SIP, RTP, WebRTC, and related technologies.
Design and develop backend services and communication APIs using Java and Spring Boot to expose voice capabilities to internal and external applications.
Implement call routing, session management, media handling, carrier integrations, and voice traffic processing solutions.
Design highly available, scalable systems capable of handling large volumes of real-time communications traffic.Troubleshoot complex signaling, media, telephony, and call-quality issues across distributed environments.
Integrate voice services with contact center, routing, digital engagement, CRM, identity, and reporting platforms.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Deep hands-on expertise with FreeSWITCH and/or Kamailio, including call control, dial plans, media services, ESL, modules, and platform customization.
Experience building API-driven communication platforms, voice services, or CPaaS-style solutions.Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, session control, media handling, and telephony troubleshooting.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with OpenSIPS, Asterisk, Twilio, SignalWire, or comparable communications platforms.
Experience building routing engines, IVR platforms, voice bots, or omnichannel engagement services.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Apply About employer

More about this job

Responsibilities

Design and build scalable programmable voice services, APIs, and call-control infrastructure, including routing, media processing, carrier integrations, and connections to CX and enterprise platforms. Define and uphold technical standards and non-functional requirements, troubleshoot complex voice issues, and collaborate with clients and cross-functional teams to guide delivery.

Requirements

Requires 8+ years of software engineering experience with substantial architecture and delivery ownership, deep hands-on expertise in FreeSWITCH and/or Kamailio, and strong knowledge of SIP, RTP, WebRTC, and telephony. Candidates should also have expert Java and Spring Boot experience, distributed systems and API design expertise, relational database experience, contact center platform knowledge, and strong communication skills.

Skills

FreeSWITCH
Kamailio
SIP
RTP
WebRTC
Java
Spring Boot
Microservices
REST APIs
Distributed Systems
API-First Design
Event-Driven Architecture
PostgreSQL
Contact Center Platforms
Call Routing
Telephony Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Programmable Voice
CPaaS
FreeSWITCH
Kamailio
SIP
RTP
WebRTC
Java
Spring Boot
Microservices
REST APIs
PostgreSQL
Call Control
Call Routing
Media Processing
Carrier Integrations
Contact Center
Customer Experience
Event-Driven Architecture
Distributed Systems
Cloud-Native Engineering
Kafka
RabbitMQ
Kubernetes
Jenkins
API Gateways
Observability
Genesys
Amazon Connect
AI-Assisted Software Development

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