Find work in Canada.

324,690 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
SI
Business Analyst
Spait Infotech
Canada
- Full-time
Translate business requirements into clear functional and technical requirements.
Added 4 mins ago
A
Java Backend Developer
Apptad
Montreal, QC
- Contract
In this role, you will be responsible for designing, developing, testing, and delivering high-quality software solutions. The ideal candidate should have strong expertise in Java, SQL,…
Added 4 mins ago
PG
Mechanical Engineer
PACO Group
Longueuil, QC
- Full-time
Supervise design, prototyping, testing, and commissioning activities.
Added 16 mins ago
SH
Software Developer Co-op - Red River College
Siemens Healthineers
Winnipeg, MB · YWG BW
- Full-time
You will be involved in conducting and participating in design and code reviews, unit, feature, and regression testing, and will collaborate with software development teams and other…
Added 16 mins ago
CT
Electronic Technologist Support I
COMTECH TELECOMMUNICATIONS
Gatineau, QC
- Full-time
…kit-up, rack-up, software installation, factory acceptance testing, and troubleshooting. Maintains test equipment and tools, follows and supports company procedures and documentation,…
Added 16 mins ago
CT
Assembly Support I, Mechanical
COMTECH TELECOMMUNICATIONS
Gatineau, QC
- Full-time
Ability to work effectively as part of a team and collaborate with cross-functional departments.
Added 16 mins ago
BS
Spécialiste principal(e) – Fidélisation et CRM/Senior Loyalty & CRM Specialist
Browns Shoes
Montreal, QC
- Full-time
Added 16 mins ago
CH
Specialist, Quality Assurance
Cardinal Health
Canada-NSC
- Full-time
Executes on Inspections, Testing and Release activities in Canada for National Brand and Cardinal Brand Canada Suppliers, as necessary
Added 16 mins ago
Engineer - Methods
Mitsubishi Heavy Industries, Ltd.
Mississauga, ON
Thorough understanding of aircraft systems, sequence of installation and requirements for functional test procedures.
Added 16 mins ago
CT
Supply Chain Planning Analyst
Canadian Tire Corporation
Mississauga, ON
- Full-time
…the Capacity/Production Planning environment, affecting cross functional teams such as DCs, Transportation, F&R, and Ordering…
Added 16 mins ago
B
Greenfield Full Stack Developer
Boeing
Richmond, BC · CAN - Richmond, Canada
- Full-time
Evaluate solution performance using testing frameworks, production metrics, and user feedback loops.
Added 16 mins ago
A
Associate Director, Head of Vivarium Operations
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
…development, driving innovative approaches for refining and testing new therapies. Implement and direct projects, providing expertise and guiding decisions across fields, while actively…
Added 16 mins ago
N
Principal Firmware Engineer
Nokia
Ottawa, ON
- Full-time
…innovation in optical systems. Collaborate closely with cross-functional teams, including hardware and software professionals, to design and implement cutting-edge firmware for next-gen…
Added 28 mins ago
A
QC Analyst II
AbCellera
Vancouver, BC
- $76,000 to $95,000 CAD / year
…In this role, you'll perform analytical and immunochemical testing that supports the clinical manufacturing of our biologics drug substance and drug product. You'll also support method…
Added 28 mins ago
O
Analyste de soutien à la production TI
Onepoint
Montreal, QC
- Full-time
Added 28 mins ago
W
Analyste fonctionel
Wepoint
Montreal, QC
- Full-time
Added 28 mins ago
W
Analyste de soutien à la production TI
Wepoint
Montreal, QC
- Full-time
Added 28 mins ago
BB
Director of Engineering & Technical
Britespan Building Systems Inc
Kitchener, ON
- $140,000 to $160,000 CAD / year
- Full-time
Coordinate technical development activities, schedules, testing and resolution of engineering design challenges.
Added 30 mins ago
DI
Sr Analyst, Business Systems
Definity Insurance Company
Toronto, ON
- Full-time
Elicit, analyze, specify and communicate functional and non-functional business, system and implementation requirements
Added 34 mins ago
FS
Mobile Application Developer
Focus Systems Inc.
Canada
- Contract
Functional Area: SAP Operations & Enterprise Analytics
Added 34 mins ago
LM
Functional Analyst
LifeSavvy Media
Montreal, QC
- Full-time
Participate in the design and testing phases to validate that solutions meet functional requirements.
Added 34 mins ago
TP
Senior Specialist, Procurement Technology
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Procurement Governance & Compliance, you will lead the functional strategy, enablement, implementation and continuous improvement of Procurement…
Added 34 mins ago
RI
Senior Oracle Apps AI Developer
Raas Infotek
ON · Ontario, Canada
- Contract
Collaborate with functional teams to understand business requirements across Finance, SCM, Procurement, HRMS, and Manufacturing modules.
Added 34 mins ago
CL
Senior Back End Developer Bounteous
Conseguir LLC
Strong, ON
- Full-time
Collaborate with cross-functional teams to design scalable solutions
Added 34 mins ago
Y
Senior Technical Lead-Oracle Cloud- Oracle AI
Yochana
ON · Ontario, Canada
- Contract
Collaborate with functional teams to understand business requirements across Finance, SCM, Procurement, HRMS, and Manufacturing modules.

Miratech

Senior Routing Engine Developer (CX Platform)

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Responsibilities

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time. Implement intelligent routing algorithms and ensure high availability, scalability, and performance across complex interaction workloads.

Requirements

Requires 8+ years of software engineering experience with expert-level proficiency in Java, Spring Boot, and distributed systems. Candidates must have hands-on experience with contact center or CX platforms and a deep understanding of API-first design and event-driven architecture.

Skills

Java
Spring Boot
Distributed systems
Microservices
Routing algorithms
Contact center platforms
API design
Event-driven architecture
Cloud-native technologies
PostgreSQL
Performance engineering
ACD concepts
Queue management
Skill-based routing
Transaction processing
Technical documentation

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
Microservices
Distributed systems
Routing engine
Contact center
CX platform
ACD
API
PostgreSQL
Cloud-native
Event-driven architecture
Kafka
RabbitMQ
Kubernetes
Jenkins
FreeSWITCH
Kamailio
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Performance engineering
Scalability
High availability
Observability
Disaster recovery

Report this job