Find work in Canada.

322,038 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
MC
Senior Quality Assurance Analyst
Manpower Canada
Penetanguishene, ON
- $75,000 to $90,000 CAD / year
- Full-time
…manufacturing organization. This role will be responsible for ensuring product quality, process compliance, and continuous improvement initiatives while serving as the voice of the customer…
Added 3 mins ago
N
Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
As a Senior Implementation Consultant at Nakisa, you'll lead complex enterprise implementations from kickoff to go-live, helping some of the world's largest organizations turn complicated…
Added 3 mins ago
MT
Senior Project Manager
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Internship
Coordinate cross-functional teams including engineering, service delivery, sales, supply chain, product/vendor teams and third-party suppliers.
Added 3 mins ago
V|
EHS Specialist
Veolia | Water Tech
Guelph, ON
- Full-time
Lead activities which drive compliance with all applicable federal, state, local, and corporate EHS laws, regulations, policies, and guidelines
Added 3 mins ago
HC
Maintenance Supervisor
Highbury Canco Corporation
Leamington, ON
- Full-time
o Lead, direct, and supervise daily multi skilled forces – (electricians, millwrights, apprentices, and production maintenance)
Added 19 mins ago
V
Senior NPI Engineer
Voltera
Waterloo, ON
- Full-time
Act as the primary technical liaison between Voltera's local Engineering and Production teams to ensure smooth and effective New Product Introduction (NPI) handoffs.
Added 19 mins ago
AM
Cost Estimator
Array Marketing
Toronto, ON · Scarborough, Ontario
- $62,000 to $72,000 CAD / year
- Contract
- Temporary
No two projects are the same. Combining award-winning design, engineering expertise, skilled craftsmanship, and state-of-the-art manufacturing technologies, we create highly customized…
Added 35 mins ago
CI
Developer in Test
Centah Inc.
Toronto, ON
- $90,000 to $105,000 CAD / year
- Full-time
As a Developer-in-Test you will bring the use of automation, software engineering, and up to date test practices to our agile team collaborating with Developers, DevOps, QA, and Product.…
Added 35 mins ago
EI
Portfolio Business and Operations Manager
Ekagrata Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Identify operational bottlenecks in warehousing, fulfillment, inventory management, and logistics, and lead initiatives to resolve them.
Added 35 mins ago
U
Dir. Software Development
UKG
Montreal, QC
- Full-time
Added 35 mins ago
TI
Biomedical Sales & Customer Support Representative
Torontech Inc.
Richmond Hill, ON
- Full-time
We are looking for a Biomedical Sales & Customer Support Representative to handle customer calls, inquiries, product-related queries, and sales activities.
Added 36 mins ago
CI
Developer in Test
Centah Inc
Remote, Canada
- Full-time
- Remote
As a Developer-in-Test you will bring the use of automation, software engineering, and up to date test practices to our agile team collaborating with Developers, DevOps, QA, and Product.…
Added 51 mins ago
B
Manager, Customer Contact Optimization Analytics and Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
…involves collaboration with marketing groups, business partners, product management, and data analytics professionals within the…
Added 1 hour ago
NP
QC Operations Excellence Lead
Nanz Pharma
Pickering, ON
- Full-time
The QC Operations Excellence Lead works collaboratively with Quality Assurance, Manufacturing, Regulatory Affairs, Engineering, Validation, and other cross-functional teams to identify…
Added 1 hour ago
CS
AI Security Technical Program Manager
CONFLUX SYSTEMS
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Security Technical Program Manager to lead and coordinate cybersecurity research, engineering, product evaluation, and emerging-technology initiatives from research hypothesis through…
Added 1 hour ago
VC
Python Developer
VBeyond Corporation
Toronto, ON
- Full-time
Backend Engineer – Python (API & Platform Engineering)
Added 1 hour ago
Maintenance Specialist
Organigram
Winnipeg, MB
Our operations span four provinces, purpose-built to lead across multiple product formats:
Added 1 hour ago
T
Manager Pricing Analytics
TD
Toronto, ON · Montreal, QC
- Full-time
Lead and develop a team of actuaries and data scientists, fostering a culture of innovation and technical excellence while ensuring delivery of high-impact analytical solutions
Added 1 hour ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $75,000 to $95,000 CAD / year
- Full-time
Provide product demonstrations and technical guidance on life safety and security systems such as fire alarms, video surveillance, access control, and intrusion detection.
Added 1 hour ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $70,000 to $90,000 CAD / year
- Full-time
Provide product demonstrations and technical guidance on life safety and security systems such as fire alarms, video surveillance, access control, and intrusion detection.
Added 1 hour ago
S
Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering and Data Governance, we are looking for a Senior Data Engineer who will play a pivotal role in shaping the next generation of Scene+’s data…
Added 1 hour ago
AS
Project Manager
AgileGrid Solutions
Canada
- Full-time
…initiatives. This position offers an exciting opportunity to lead projects that significantly impact our product lines and industry standing, allowing you to demonstrate your expertise and…
Added 1 hour ago
IS
AI Tester
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead red-teaming: prompt injection, jailbreaks, bias, toxicity, PII leakage
Added 1 hour ago
CP
Senior Engineering Manager
Canada Packers Inc.
Brandon, MB
- Full-time
As Senior Manager, Engineering, you will lead the engineering function at our Brandon facility and oversee a diverse portfolio of capital projects - from smaller site improvements to major…
Added 1 hour ago
Supply Chain Manager
Excelitas Technologies
Mississauga, ON
Our facility in Mississauga, Ontario has key positions in Sales, Marketing, Research & Development, Engineering, Manufacturing, Customer Support and other disciplines. Operating since 1984,…

Miratech

Senior Routing Engine Developer (CX Platform)

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Responsibilities

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time. Implement intelligent routing algorithms and ensure high availability, scalability, and performance across complex interaction workloads.

Requirements

Requires 8+ years of software engineering experience with expert-level proficiency in Java, Spring Boot, and distributed systems. Candidates must have hands-on experience with contact center or CX platforms and a deep understanding of API-first design and event-driven architecture.

Skills

Java
Spring Boot
Distributed systems
Microservices
Routing algorithms
Contact center platforms
API design
Event-driven architecture
Cloud-native technologies
PostgreSQL
Performance engineering
ACD concepts
Queue management
Skill-based routing
Transaction processing
Technical documentation

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
Microservices
Distributed systems
Routing engine
Contact center
CX platform
ACD
API
PostgreSQL
Cloud-native
Event-driven architecture
Kafka
RabbitMQ
Kubernetes
Jenkins
FreeSWITCH
Kamailio
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Performance engineering
Scalability
High availability
Observability
Disaster recovery

Report this job