Reservation Manager – Kochi
- Cochin, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
At Mirth Resorts & Residences, we focus on smooth reservation operations, strong online visibility, and effective room sales across all booking platforms. We are looking for a Reservation Manager who can confidently manage day-to-day reservations while supporting room availability, pricing coordination, and OTA performance.
This role is ideal for someone who understands hotel reservations deeply, works well with cross-functional teams, and ensures a seamless booking experience for guests.
Key Responsibilities
Job Type: Full Time
Work Mode: Work From Office
Job Location: Kochi
This role is ideal for someone who understands hotel reservations deeply, works well with cross-functional teams, and ensures a seamless booking experience for guests.
Key Responsibilities
- Manage and monitor daily reservations across platforms such as Agoda, Airbnb, and Booking.com.
- Update room availability, rates, and inventory across all OTAs and channel managers.
- Ensure all reservations are processed accurately and on time, avoiding overbookings or rate discrepancies.
- Coordinate closely with the front office, sales, and operations teams to maintain smooth booking flow.
- Track daily bookings, occupancy levels, and booking patterns to support healthy room sales.
- Support pricing coordination and ensure alignment with approved rate structures.
- Maintain reservation reports and ensure booking data accuracy across systems.
- Deliver a consistent and seamless booking experience for all guests.
- Prior experience in hotel reservations or hospitality operations is preferred.
- Hands-on familiarity with online travel agencies (OTAs) and channel management systems.
- Strong attention to detail and accuracy in handling bookings.
- Good communication and coordination skills across departments.
- Ability to manage multiple platforms and daily reservation tasks efficiently.
- Opportunity to work with a growing luxury hospitality brand in Kerala.
- Exposure to multi-property reservation operations and OTA management.
- Supportive and collaborative work environment.
- Competitive compensation based on experience.
Job Type: Full Time
Work Mode: Work From Office
Job Location: Kochi
More about this job
Responsibilities
The Reservation Manager will manage daily reservations across various platforms and ensure accurate processing to avoid overbookings. They will also coordinate with cross-functional teams to maintain a seamless booking experience for guests.
Requirements
Candidates should have prior experience in hotel reservations or hospitality operations and be familiar with online travel agencies. Strong attention to detail and good communication skills are essential for this role.
Skills
- Hotel Reservations
- OTA Management
- Attention to Detail
- Communication Skills
- Coordination Skills
- Pricing Coordination
- Booking Management
- Inventory Management
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
Keywords
- Reservation Management
- Agoda
- Airbnb
- Booking.com
- Channel Management
- Room Availability
- Occupancy Levels
- Booking Patterns
- Hospitality Operations
- Luxury Hospitality
- Multi-Property Management
- Competitive Compensation