Veterinary Receptionist
- Kelowna, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Description
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Your Impact as a Receptionist
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Your Impact as a Receptionist
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
More about this job
Responsibilities
Manage phone calls and greet clients, creating a welcoming first impression. Maintain medical records and appointment schedules, process payments, and educate clients about preventative care and hospital services.
Requirements
Candidates should have a passion for customer service, a genuine love of animals, strong communication and organizational skills, and the ability to handle stressful situations while multitasking. Veterinary software experience is preferred, and a flexible schedule that includes some weekends and holidays is required.
Skills
- Customer Service
- Communication
- Organization
- Multitasking
- Appointment Scheduling
- Medical Records Management
- Financial Transactions
- Client Education
- Empathy
- Veterinary Software
- Teamwork
- Time Management
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Customer Service & Support
- Administrative
Keywords
- Veterinary Services
- Veterinary Receptionist
- Customer Service
- Animal Care
- Multi-Line Phone System
- Client Relations
- Medical Records
- Appointment Scheduling
- Financial Transactions
- Preventative Care
- Hospital Services
- Veterinary Software
- Communication
- Organization
- Multitasking
- Stress Management
- Empathy
- Teamwork
- Flexible Schedule
- Weekend Availability
- Holiday Availability