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CO
Ontario Works Supervisor
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Develop policies and processes and provide input on programs and services to ensure effective customer service and efficient program delivery.
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Assistant Manager, Guest Experience | Contract till June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
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Part-Time Manager
Claire's
Halifax, NS
- $17 CAD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
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Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
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JM
Generator Technician
JTS Mechanical Systems Inc.
Guelph, ON
- Full-time
customer sites throughout Southern Ontario Reports to: Service Manager
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VS
Dining Service Attendant - Contract November 2026-April 2027 (2026-11052)
Verve Senior Living
Richmond Hill, ON
- Full-time
…Award in 2023, 2024, and 2025, reflecting our dedication to service, leadership, and care. What truly sets us apart are the people who choose to build their careers here. Whether you're…
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LC
Service Manager - London Elgin Region
Libro Credit Union
London, ON
- Full-time
Join Libro Credit Union as a Service Manager in our London Elgin Region.
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TP
Financial Services Officer (Banking)
The Police Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
…looking to contribute to a community focused team where you can make a real impact through building strong…
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Part Time - Wainwright Deli Clerk
Co-op
Wainwright, AB
- Part-time
Fulfill customer orders and provide customer service at deli counter.
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Assistant Manager, Global Periodic and Regulatory Refresh
Scotiabank
Toronto, ON
Exhibit the highest standards of customer service to partners and customers
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Analyst, Income Processing - Asset Servicing (GWO)
Scotiabank
Toronto, ON
Support other departments/branches by responding to enquiries globally and providing customer service in accordance with GWO’s policies and procedures.
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Wealth Management Intern (Student/New Grad Position)
The Canada Life Assurance Company
Toronto, ON
Work closely with the external wholesaler (Regional Sales Manager) and inside wholesaler (Regional Sales Representative)
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Transmission Key Accounts Manager
ATCO
Edmonton, AB
- Full-time
As a Transmission Key Accounts Manager, you will serve as the primary point of contact for ATCO Gas and Pipelines' largest transmission customers. Working closely with customers and…
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Senior Traffic Clerk
Lineage
Ingersoll, ON · CA - ON, Ingersoll - Ingersoll Street
- Full-time
Coordinate cross docks with the Receiving and customer service department
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UO
Senior Student Support Specialist
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
Reports to the Manager, Service and Operations. This position works independently, with initiative, and autonomy, with general direction provided by the Manager. The role is expected to…
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UO
Senior Student Support Specialist
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $5,027 to $5,413 CAD / month
- Full-time
Reports to the Manager, Service and Operations. This position works independently, with initiative, and autonomy, with general direction provided by the Manager. The role is expected to…
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Interim Manager
Sephora
Edmonton, AB
As an Interim Manager, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the…
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UO
Senior Student Support Specialist
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
Reports to the Manager, Service and Operations. This position works independently, with initiative, and autonomy, with general direction provided by the Manager. The role is expected to…
Added 14 mins ago
TU
Senior Student Support Specialist
The University of British Columbia
Vancouver, BC
- Full-time
Reports to the Manager, Service and Operations. This position works independently, with initiative, and autonomy, with general direction provided by the Manager. The role is expected to…
Added 14 mins ago
FC
Program Lead, Enterprise CRM (Higher Education)
Fanshawe College
London, ON
- Full-time
…gathering, process mapping, journey mapping, gap analysis, service blueprinting, and options…
Added 14 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Milton, ON
- $25 to $32 CAD / hour
- Full-time
You’ll work closely with the Studio Manager and Head Coach to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you’ll also help set the…
Added 14 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Waterloo, ON
- $25 to $32 CAD / hour
- Full-time
You’ll work closely with the Studio Manager and Head Coach to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you’ll also help set the…
Added 14 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Oakville, ON
- $25 to $32 CAD / hour
- Full-time
You’ll work closely with the Studio Manager and Head Coach to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you’ll also help set the…
Added 29 mins ago
TP
Analyst, Terminal Services and Standards (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
Reporting to the Manager, Terminal Services and Standards, this position is responsible for but not limited to the new development and delivery of SOPs, guidance to the TOs and various…
Added 29 mins ago
S
Community Resource Connector C&W
Sanya’k̓ula
Vancouver, BC
- Full-time
…Connector works under the general direction of the Program Manager as part of a multidisciplinary mental health and substance use team to provide a defined range of mental health and…

Mitek Systems

GTM Strategy and Operations Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

What You Will Do (Essential Responsibilities):

Analytics, Data and Decision Infrastructure:

Own the analytical foundation for pipeline through renewal, including the commercial data model, metric definitions, source-of-truth logic, transformations and dashboard architecture
Build reliable reporting for pipeline coverage, stage conversion, win rate, deal size, sales cycle, slippage, forecast accuracy, retention, renewal risk and partner contribution
Create analytical views across region, segment, product, source, owner, partner, opportunity type and cohort, using trend and root-cause analysis to explain performance drivers
Establish data-quality monitoring, reconciliation and reporting QA across Salesforce, Clari and related sources so leaders can trust outputs and understand metric lineage
Deliver decision-ready pipeline, forecast and renewal narratives that distinguish signal from noise and recommend specific management actions

AI, Automation and GTM Engineering:

Design, build and operate production-ready AI workflows for opportunity hygiene, deal-risk detection, forecast commentary, meeting intelligence, next-step quality, renewal preparation, churn and expansion signals, and management reporting
Connect AI capabilities to Salesforce, Clari, Clari Copilot and structured commercial data using low-code tools, integrations, APIs and agent-based platforms
Define prompts, structured outputs, evaluation criteria, exception handling, human-in-the-loop controls and monitoring for accuracy, adoption and business impact
Apply appropriate governance for data security, permissions, transparency and responsible use while continuously testing and improving workflow performance
Identify high-value automation opportunities, quantify expected benefit and measure realised gains in forecast accuracy, seller capacity, cycle time and retention visibility

Opportunity, Pipeline and Forecasting Ownership:

Own the Salesforce opportunity lifecycle from creation through qualification, progression and close, including stages, entry and exit criteria, required fields, validation and hygiene standards
Own the forecasting operating model, including cadence, hierarchy, categories, inspection views, submissions, governance and forecast-accuracy measurement
Administer and optimise Clari and its Salesforce integration, ensuring access, roll-ups, workflows and data are accurate, usable and trusted
Use Clari and Clari Copilot insights to surface movement, slippage, risk, upside, stakeholder coverage and coaching opportunities for leaders and sellers
Partner with Sales leadership to improve pipeline discipline and execution through clear process, enablement, inspection and data-led intervention

Close, Renewal and Partner Operations:

Own closed-won handoff into implementation and Customer Success, including required context, ownership, service levels, milestone capture and exception management
Design and maintain renewal processes covering record creation, ownership, timelines, stages, risk, forecast categories, escalation, retention outcomes and expansion signals
Own scalable processes for partner-sourced and partner-influenced opportunities, including registration, approval, attribution, handoffs and performance reporting
Ensure closed-lost, churn and contraction reasons are consistently captured and converted into actionable insight

Cross-Functional Leadership and Governance:

Serve as the operational and analytical partner to Sales, Customer Success, Partnerships, Finance, GTM Systems and executive leadership for pipeline-to-renewal performance
Lead requirements gathering, process design, solution configuration, testing, release management, documentation, enablement and adoption measurement
Drive alignment on commercial definitions, forecast policy, data standards and prioritisation, balancing near-term needs with scalable architecture

What You'll Need (Required Knowledge, Skills & Abilities):

4+ years of experience in GTM Operations, Revenue Operations, Sales Operations, Customer Operations, GTM Engineering, Revenue Systems or an equivalent technical GTM role in a B2B technology or SaaS environment
Advanced analytical ability, including experience designing data models, metric definitions, dashboard architecture and scalable reporting infrastructure for operational and executive decision-making
Strong Salesforce proficiency across opportunity data modelling, process design, automation, reports, dashboards, permissions and data-quality governance
Hands-on experience with forecasting processes and platforms, preferably Clari, including configuration, inspection, reporting and forecast-accuracy analysis
Demonstrated success building and operationalising AI-enabled workflows using low-code tools, integrations, APIs or agent-based platforms
Working knowledge of AI workflow design, including prompt design, structured outputs, testing and evaluation, monitoring, exception handling and human oversight
Experience designing opportunity, close, customer handoff, renewal and recurring-revenue reporting processes
Ability to combine quantitative analysis with commercial judgement, communicate clear recommendations and influence senior cross-functional leaders
Strong requirements-gathering, process-mapping, solution design, testing, documentation and change-management skills

What Would Be Nice (Preferred Experience):

Experience with Clari Copilot, conversation intelligence or AI-assisted deal inspection
Experience with SQL, BI tools, data transformation, reverse ETL or warehouse-based reporting
Experience building GTM applications, internal tools or agents in a GTM Engineer capacity
Exposure to Salesloft, Lusha, Clay, Nooks, Qualified or LinkedIn Sales Navigator, plus experience supporting enterprise or multi-product recurring-revenue motions

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Own the analytics, Salesforce opportunity lifecycle, forecasting model, and Clari administration across the pipeline-to-renewal process. Build and govern AI-enabled workflows, improve close, renewal, and partner operations, and align cross-functional teams on commercial processes and data standards.

Requirements

Requires at least four years of experience in GTM, Revenue, Sales, or related operations in a B2B technology or SaaS environment, along with advanced analytics and strong Salesforce proficiency. Candidates should have hands-on forecasting experience, experience operationalizing AI workflows, and the ability to design processes, communicate recommendations, and influence senior cross-functional leaders.

Skills

GTM Operations
Revenue Operations
Salesforce
Clari
Forecasting
Data Modeling
Analytics
Dashboard Architecture
AI Workflow Design
Automation
Opportunity Management
Renewal Operations
Partner Operations
Process Design
Data Quality Governance
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Clari
Clari Copilot
AI Workflows
Low-Code Tools
APIs
Agent-Based Platforms
Data Modeling
Metric Definitions
Dashboard Architecture
Pipeline Management
Forecasting
Forecast Accuracy
Opportunity Lifecycle
Renewal Management
Customer Success
Partner Operations
Data Quality
Data Governance
SQL
BI Tools
Data Transformation
Reverse ETL
Warehouse-Based Reporting
Conversation Intelligence
Salesloft
Lusha
Clay
Nooks
Qualified

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