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Mitsubishi Heavy Industries, Ltd.

Application Support Analyst

Mississauga, ON, L4V 1J4, Canada

Experience: You hold a university degree in Computer Engineering, Computer Sciences etc. and have 1-2 years experience in XML data processing and software Development.
Posting language: English
Posted: Sep 22, 2026

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Original job description

MHIRJ is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry.

The Data and Application Services team is responsible for managing aircraft reliability data, business intelligences systems, Integrated Electronics Publication Application (IETP) system and related infrastructure.

Here are the daily responsibilities for an Application Support Analyst

Support our customers on Integrated Electronics Publication Application (IETP) related issues including troubleshooting root cause and finding the fix on a timely manner.
Test IETP app, document the bugs, coordinate with app developers for bug fixes, update the bug list, maintain the IETP app release list.
QA technical publication new revision produced by IETP data processing. Push the new revision to online and offline IETP app.
Maintain tech pub subscription integration to IETP including license generation and online IETP subscription update.
Maintain IETP data processing scripts, improve the scripts when needed.
Collaborate with business and technical team members to design, implement and test solutions for IETP app and data processing
Be excited to learn and introduce the team to new technologies that improve performance, allow new features or improve our processes

The skills you bring:

You hold a university degree in Computer Engineering, Computer Sciences etc. and have 1-2 years experience in XML data processing and software Development.
You have strong analytical skills, organizational, time-management, and communication skills
Detail-oriented mindset and customer-oriented attitude.
Solid hands-on experience on Python, SQL, XML and HTML.
You have experience with Azure Cloud, Azure DevOps, Azure App Services and other Azure tools and infrastructure
Excellent experience on Command line, Unix/Linux and PowerShell scripts
Excellent experience with MS Office 365 suite (particularly Excel, PowerPoint and MS Project)
Experience with project management is an asset

Additional details:

The position is based in our Mississauga, Ontario facility
We offer a flexible work from home program

If your experience aligns with the qualifications for this role, we encourage you to apply – we’d like to hear from you!

Why join us?

Do you have a passion for aviation? Are you eager to make a meaningful impact on customers? Do you aspire to a fulfilling career as an Application Support Analyst If yes, you’ve landed at the right place. At MHIRJ, we recognize and value your contributions to our One Unified Team. We live by our values and embody our behaviors which drive our success. Take flight with a team that shares your passion and supports your journey. Let’s soar together at MHIRJ!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

Competitive Health, Dental & Vision Insurance
Yearly vacation bank
Competitive compensation & an annual bonus plan
Retirement saving plans
Employee discounts and so much more!

MHIRJ is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

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More about this job

Responsibilities

The Application Support Analyst will troubleshoot and resolve issues for the Integrated Electronics Publication Application (IETP) while managing data processing scripts. They will also collaborate with technical teams to test solutions and maintain software release and bug lists.

Requirements

Candidates must hold a university degree in Computer Engineering or Computer Science and possess 1-2 years of experience in XML data processing and software development. Strong hands-on proficiency in Python, SQL, and Azure infrastructure is required.

Skills

Python
SQL
XML
HTML
Azure Cloud
Azure DevOps
Azure App Services
Command line
Unix
Linux
PowerShell
Microsoft Office 365
Technical troubleshooting
Data processing
Project management

Benefits

Health insurance
Dental insurance
Vision insurance
Yearly vacation bank
Competitive compensation
Annual bonus plan
Retirement saving plans
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Aviation
IETP
XML
Python
SQL
Azure
DevOps
Technical Publications
Data Processing
Software Development
Troubleshooting
Linux
Unix
PowerShell
Microsoft Office 365
Project Management
Quality Assurance
Cloud Infrastructure
Aircraft Reliability

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