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Added 10 mins ago
JC
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Added 26 mins ago
Sr. Procurement Agent
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…comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global…
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Mitsubishi Heavy Industries, Ltd.

Sr. Procurement Agent

Mississauga, ON, L4V 1J4, Canada

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Job details

Apply by: Jan 1, 2027
Experience: You hold a Bachelor in Operations or Industrial Management as well as 3 to 5 years of experience or Technical College Degree in the same field and 5 to 7 years of experience;
Posting language: English
Posted: Nov 9, 2026

Original job description

MHIRJ is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry. We’re looking for a Senior Procurement Agent to join our ranks!

Here are the daily responsibilities for a Sr. Procurement Agent:

Process Spare part orders via the Telephone, Email, Online Portal and follow-up on customer deliveries;
Responsible for and manage critical shortages of parts in order to support the return to service of an aircraft on ground, C-Check;
Managing client expectations during an aircraft on ground event and provide timely communication throughout;
Manage the internal and external procurement flow of materials to meet the appropriate level of service to our customers and the inventory level requirements within budget constraints;
In a changing environment geared towards increased customer’s satisfaction, you will also manage discrepancies and deviations related to planned in-flows by proposing solutions and raising supplier’s awareness of their commitment to meet customer and operator’s satisfaction;
Responsibilities also include placement of Purchase Orders, administering portfolio activities related to invoicing and PO pricing issues. In addition, the agent will need to be able to clearly analyze varied situations in a pressurized environment and make decisions in an efficient and structured manner.

Here is what is required to succeed:

3 to 5 years in a Customer Service Role;
You hold a Bachelor in Operations or Industrial Management as well as 3 to 5 years of experience or Technical College Degree in the same field and 5 to 7 years of experience;
You are fluent in French and English spoken and written (other languages are an asset);
You have good knowledge of the Microsoft Suite applications, proficient in Excel and MS Access;
You have Knowledge and experience in using SAP (SD-Sales & Distribution, MM-Material Management);
You are available to work on 12hrs shifts (day/night and weekends) if required;
You have the ability to work under pressure and tight timelines.

If your experience aligns with the qualifications for this role, we encourage you to apply – we’d like to hear from you!

Why join us?

Do you have a passion for aviation? Are you eager to make a meaningful impact on customers? Do you aspire to a fulfilling career as a Sr. Procurement Agent? If yes, you’ve landed at the right place. At MHIRJ, we recognize and value your contributions to our One Unified Team. We live by our values and embody our behaviors which drive our success. Take flight with a team that shares your passion and supports your journey. Let’s soar together at MHIRJ!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

Competitive Health, Dental & Vision Insurance
Yearly vacation bank
Competitive compensation & an annual bonus plan
Retirement saving plans
Employee discounts and so much more!

MHIRJ is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

#MHIRJ1

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More about this job

Responsibilities

The Senior Procurement Agent manages spare part orders, critical shortages, and procurement flows to ensure aircraft serviceability. They are responsible for maintaining inventory levels, managing client expectations during AOG events, and handling purchase order administration.

Requirements

Candidates must have 3 to 7 years of experience in a customer service or operations role and hold a Bachelor's degree or Technical College degree in a relevant field. Proficiency in SAP, Microsoft Suite, and fluency in both English and French are required.

Skills

Procurement
Customer Service
Supply Chain Management
SAP
Sales & Distribution
Material Management
Microsoft Excel
Microsoft Access
Inventory Management
Purchase Order Management
Communication
Problem Solving
Aviation Industry Knowledge
Time Management
Analytical Skills

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Yearly vacation bank
Annual bonus plan
Retirement saving plans
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Procurement
Aviation
Supply Chain
SAP
Inventory
Purchase Orders
Customer Service
Logistics
Operations Management
Industrial Management
Aircraft Maintenance
AOG
C-Check
Microsoft Office
Data Analysis
Material Management
Sales & Distribution
Technical Support
Invoicing
Pricing

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