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Added 10 mins ago
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Mitsubishi Power Canada, Ltd.

LTSA Program Manager

Calgary, AB, Canada

Job type: Full-time
Apply by: Mar 23, 2027
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

The LTSA Program Manager is responsible for the management and implementation of Long-Term Agreements (LTSA/LTMA) for power generation services. This includes coordinating internal and external resources to fulfill contract requirements, managing scheduled and unscheduled maintenance events, and ensuring successful execution of customer agreements. This role involves regular customer interaction, event planning, outage execution, and coordination of technical and commercial functions.

Key Responsibilities

Contract Management and Project Oversight

Manage assigned LTSA/LTMA contracts, including planning and execution of scope.
Lead cross-functional internal planning efforts for outages and ensure clear scope definition.
Provide project management for inspection, repair, and close-out activities.
Present and explain cost or schedule deviations to stakeholders.
Review and approve customer invoices; ensure timely submission and follow-up.
Monitor commercial transactions.
Maintain comprehensive knowledge of contract terms, contingency plans, and lessons learned.

Customer and Event Coordination

Frequently travel to customer plant sites for planning and meetings.
Coordinate outage logistics, parts, repairs, and schedule execution.
Track and manage parts history, operating hours, and life cycle data.
Expedite parts as needed and ensure timely delivery and return of repaired components.
Work closely with customers and engineering teams to resolve warranty and technical issues.
Identify opportunities for contract growth and additional sales.

Systems, Documentation, and Reporting

Ensure information accuracy across internal systems for outage planning.
Maintain detailed documentation of warranty, scope, and project status.
Forecast parts requirements and ensure readiness for upcoming outages.
Provide technical consultation on remaining part life and replacement timing.

Mentoring and Leadership

Independently report on schedule and budget variances.
Manage multiple customer contracts and equipment types effectively.
Provide guidance and support for continuous improvement initiatives.

Other Duties and Responsibilities

Comply with all safety policies and procedures; report unsafe conditions.
Participate in team efforts to meet departmental and company goals.
Communicate effectively across all levels of the organization.
Protect confidential information.
Maintain an active driver’s license and valid passport.
Business travel based on contract and internal requirements.
Maintain the highest degree of honesty and integrity.

Requirements

Bachelor’s degree from a four-year college or university, plus a minimum of five (5) years of relevant experience or training; or an equivalent combination of education and experience. Candidates need to have project management or field related experience in power generation, oil/gas, or Utilities. Gas turbine experience is a plus but not required.

Must be legally authorized to work in Canada.

Preferred location is Alberta but considering will be given to highly qualified candidates in other provinces.

Ability to read and interpret business journals, technical documentation, and regulations.

Proficient in writing reports, business correspondence, and presenting information to diverse audiences.

Strong analytical and problem-solving skills in varied and non-standard situations.

Ability to interpret written, oral, and visual instructions.

Proficient in Microsoft Office, including Excel, Word, and Outlook.

Familiarity with project management and basic database tools.

Physical & Safety Requirements

Regularly required to stand, walk, bend, talk, and hear.
Frequently lift and/or move up to twenty-five pounds; occasionally up to fifty pounds.
May be exposed to chemicals and loud environments.
Must follow safety protocols, including use of PPE such as hardhats, safety glasses, and fall protection.
Mitsubishi Power supports 24/7 service operations; all employees are expected to contribute to this mission.

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More about this job

Responsibilities

Manage LTSA/LTMA contracts and coordinate outage planning, maintenance, repairs, parts, schedules, and close-out activities with customers and internal teams. Monitor contract performance, costs, invoices, documentation, and technical or warranty issues while identifying opportunities for contract growth.

Requirements

Requires a bachelor’s degree and at least five years of relevant experience or an equivalent combination of education and experience, including project management or field experience in power generation, oil and gas, or utilities. Strong communication, analytical, documentation, and Microsoft Office skills are required; gas turbine experience is an advantage, and candidates must be legally authorized to work in Canada.

Skills

Contract Management
Project Management
Outage Planning
Power Generation
Customer Coordination
Cross-Functional Leadership
Budget and Schedule Management
Invoice Review
Parts and Inventory Coordination
Technical Problem-Solving
Warranty Management
Commercial Transactions
Microsoft Office
Reporting and Documentation
Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Long-Term Service Agreements
LTSA
LTMA
Power Generation
Gas Turbines
Utilities
Oil and Gas
Project Management
Contract Management
Outage Planning
Maintenance Events
Inspection and Repair
Parts Management
Warranty Issues
Customer Agreements
Commercial Transactions
Cost and Schedule Variances
Invoice Review
Lifecycle Data
Microsoft Excel
Microsoft Word
Microsoft Outlook
Database Tools
Safety Protocols
Personal Protective Equipment
Continuous Improvement

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