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Added 9 mins ago
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Senior Java Backend Engineer
Citi
Mississauga, ON
- Full-time
We are looking for a Senior Java Backend Engineer with hands-on experience in designing end-to-end data pipelines using Java and Spring Boot, and enterprise API design. You will own…
Added 24 mins ago
HP
HPC & AI Software - Engineering Resolution Engineer
Hewlett Packard Enterprise
Mississauga, ON
- $118,500 to $168,500 CAD / year
- Full-time
…and automation using Bash, Python, or comparable scripting…
Added 24 mins ago
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Proposal Engineer – Renewables (CAN)
Ulteig
Canada
- Full-time
Ulteig is seeking qualified candidates for a Proposal Engineer – Renewables role in Canada to support the development of high-quality, client-focused technical proposals and project cost…
Added 24 mins ago
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Software Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
We are looking for a Software Engineer to help modernize factory operations through software, connected systems, and reliable data. You will build and improve applications that support…
Added 39 mins ago
DC
Waste Management Engineer-In-Training - Vancouver
Dillon Consulting Limited
Vancouver, BC
- Full-time
We are currently seeking a Waste Management Engineer-In-Training to join our Waste Management Discipline. Our team specializes in delivering progressive, sustainable waste management…
Added 39 mins ago
ML
Chief Power Engineer
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
The 2nd Class Chief Power Engineer reports directly to the Reliability Leader. Under your leadership, a team of stationary engineers will safely operate and maintain critical plant assets…
Added 39 mins ago
ML
Energy Management Specialist
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
A professional engineer, preferably in mechanical or electric discipline, with 3+ years of experience in energy engineering, energy management, energy-efficient design of industrial systems…
Added 39 mins ago
ML
Automation Engineer (Night Shift)
Maple Leaf Foods Inc
London, ON
- $71,000 to $103,000 CAD / year
- Part-time
The Automation Engineer reports directly to the Manager, Automation and is responsible for supporting the automation actions for the facility. The automation actions will include system…
Added 54 mins ago
MR
Ice Cream Process Engineer
Magnum RFM Ice Cream, Inc. (Selecta Philippines)
ON · Simcoe -Simcoe Plant - GHP
- Full-time
Process engineers are involved in continuous improvements from the engineer viewpoint, responsible to solve chronical problems, reduce NVAA, develop standards, and drive productivity while…
Added 54 mins ago
SI
Senior Implementation Specialist
STACK IT Recruitment
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
👨🏻 💼 Are you a senior MSP engineer who can deliver large infrastructure projects hands-on and act as the technical advisor a client relies on?
Added 54 mins ago
ML
IT Security Consultant
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Modern cyber security tools and solutions across the NIST phases (identify, protect, detect, respond, recover)
Added 54 mins ago
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Applied AI Engineer
Mizo
Montreal, QC
- Full-time
We're looking for an Applied AI Engineer to design, ship, and operate the agentic AI systems at the core of Mizo. In this role, you'll take agents from prototype to production - and own how…
Added 1 hour ago
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CCaaS Developer
Accenture
Montreal, QC
- Full-time
Implements and validates integrations between CCaaS platforms and enterprise systems such as CRM (Salesforce, MS Dynamics), WFM, and ticketing tools.
Added 1 hour ago
Senior Software Engineer, Agentic AI Products
Leo Berwick
Toronto, ON
We are building a suite of AI-native tools that will change how Leo Berwick delivers advisory work and how our clients engage with us.
Added 1 hour ago
W
Software Development Engineer in Test, Evisort AI
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire…
Added 1 hour ago
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Senior Mixed Signal Design Engineer
NVIDIA
Toronto, ON · Canada, Toronto
- Full-time
…team and help move the needle! We are looking for a senior engineer to be part of the mixed-signal design team building next generation NVLINK. This position offers the opportunity to have…
Added 1 hour ago
SI
Senior Systems Engineer
STACK IT Recruitment
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
👨🏻‍💼 Are you a senior MSP engineer who can deliver large infrastructure projects hands-on and act as the technical advisor a client relies on?
Added 1 hour ago
SI
Senior Systems Engineer
STACK IT Recruitment
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
👨🏻‍💼 Are you a senior MSP engineer who can deliver large infrastructure projects hands-on and act as the technical advisor a client relies on?
Added 1 hour ago
SI
Senior Systems Engineer
STACK IT Recruitment
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
👨🏻‍💼 Are you a senior MSP engineer who can deliver large infrastructure projects hands-on and act as the technical advisor a client relies on?
Added 1 hour ago
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Geohazard Intermediate Engineer – Water Crossings
Enbridge
Calgary, AB
- Full-time
…excellence and innovation. We are seeking an Geohazard Intermediate Engineer – Water Crossings to join our…
Added 1 hour ago
QT
Senior Linux Systems Engineer - Automation & Performance Monitoring (6-Month Contract)
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $70 to $90 CAD / hour
- Contract
Position: Senior Linux Systems Engineer - Automation & Performance Monitoring (6-Month Contract)
Added 1 hour ago
EI
Delivery Lead
Enercare Inc.
Markham, ON
- Full-time
…building things that make a difference? As a Principal Software Engineer, you’ll be a key player in creating technology that transforms how our customers experience their homes. This role…
Added 1 hour ago
UC
Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
As a Senior Databricks Data Platform Engineer, you will own the engineering, automation, and day-to-day health of our enterprise Databricks Lakehouse platform. This is a platform-first…
Added 1 hour ago
Plant Manager
PFX Group
Nisku, AB
We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing…
Added 1 hour ago
CL
Senior Okta Engineer (IAM)
Charger Logistics Inc.
Brampton, ON
- Full-time
Senior Okta Engineer (IAM) - Non-Human & AI Agent Identity

Mizo

Applied AI Engineer

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 28, 2027
Experience: 5+ years of software engineering experience, with meaningful time spent on AI/LLM systems.
Posting language: English
Posted: Oct 30, 2026

Original job description

The Opportunity

We're looking for an Applied AI Engineer to design, ship, and operate the agentic AI systems at the core of Mizo. In this role, you'll take agents from prototype to production - and own how they behave, reason, and recover once real customers depend on them.

Mizo is building AI agents that automate service desk operations for Managed Service Providers. Our agents handle ticket triage, client communication, scheduling, resolutions, and escalation - tasks that traditionally require human intervention. We're growing fast, and on track to become the first fully digital service desk for MSPs. We need someone who can make autonomous agents reliable enough to run unattended.

The ideal candidate lives at the intersection of LLM engineering and production systems. You're as comfortable tuning a prompt and an agent loop as you are reading traces, debugging a failed tool call, and tightening an eval suite. You care about what agents actually do in production, not just what they do in a demo.

Key Responsibilities

Build production agentic systems: design multi-step agent loops with tool use, planning, memory, and autonomous decision-making that run reliably against real customer workloads.
Own agent reliability end-to-end: instrument, monitor, and debug agents in production - chase down hallucinations, failed tool calls, runaway loops, and edge cases, then ship fixes.
Build evals and guardrails: create evaluation suites, regression tests, and safety checks so we can ship agent changes with confidence instead of vibes.
Optimize cost, latency, and quality: make data-informed tradeoffs across models, prompting strategies, retrieval, and orchestration to keep agents fast, cheap, and accurate at scale.
Integrate agents with real systems: connect agents to MSP tools, ticketing platforms, and internal APIs so they can take real actions, not just generate text.
Close the loop with production data: turn real agent runs and user feedback into better prompts, better tools, and a better roadmap.
Collaborate async-first: communicate clearly in writing, share context proactively, and make decisions with minimal coordination overhead.

Required Qualifications

Proven experience shipping LLM-powered or agentic features to production - not just prototypes or notebooks.
Deep, hands-on understanding of agent design: tool use, function calling, planning, memory, retrieval, and multi-step orchestration.
Strong instincts for evaluation and reliability - you know how to measure whether an agent is actually getting better.
Proficiency with TypeScript and/or Python, Node.js, and modern web architecture.
Comfort with ambiguity and rapid iteration. You thrive when the spec is not fully written and the model behavior is non-deterministic.
Ability to manage your own work independently and ship on time.
5+ years of software engineering experience, with meaningful time spent on AI/LLM systems.

Desired Skills and Qualifications

Experience with agent frameworks, orchestration tools, and LLM observability/tracing stacks.
Familiarity with building eval pipelines, LLM-as-judge, and prompt/version management at scale.
Experience with retrieval-augmented generation (RAG), vector stores, and context engineering.
Familiarity with the MSP, IT services space, or operational workflows in B2B SaaS.
Experience with Azure cloud services and DevOps workflows.
Strong async communication skills - you write well and think out loud in docs.

What We Offer

Competitive salary + ESOP: Real ownership in a company with early traction.
High autonomy: You decide how to build and operate our agents.
Real impact: Your agents run in production and handle real customer work every day.
Office-based culture: We're a small team, so you'll have a lot of opportunities to collaborate in person.
Montreal office (Plateau): Our office is on the Plateau.
Growth trajectory: Join at the ground floor of a fast-growing AI company.
Cutting-edge AI: Work with agentic AI, LLMs, and autonomous workflows daily.

Why Mizo?

MSPs are drowning in repetitive service desk work. We're building AI agents that handle it autonomously - and the market is responding. With customers on 4 continents and growing fast, we're proving that agentic AI can transform how IT services are delivered.

This is a rare chance to take agentic AI all the way to production at scale, and own the systems that make it trustworthy. You'll work directly with the founding team, see your agents handle real tickets within days, and have a direct line from production data to the next thing you build.

Apply About employer

More about this job

Responsibilities

Design, deploy, and operate production agentic AI systems that use tools, planning, memory, and orchestration to automate service desk workflows. Monitor and improve agent reliability, evaluations, safety, cost, latency, and quality by integrating with customer systems and using production data and feedback.

Requirements

Requires 5+ years of software engineering experience, including meaningful experience shipping LLM-powered or agentic features to production, and hands-on knowledge of agent design and evaluation. Candidates should be proficient in TypeScript and/or Python, Node.js, and modern web architecture, and able to work independently in an ambiguous, rapidly changing environment.

Skills

Agentic AI Systems
LLM Engineering
TypeScript
Python
Node.js
Agent Design
Tool Use and Function Calling
Planning and Memory
Retrieval-Augmented Generation
Evaluation and Regression Testing
LLM Observability and Tracing
Prompt Engineering
Production Reliability
Azure Cloud Services
DevOps
Async Communication

Benefits

Stock Options
High Autonomy
In-Person Collaboration
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Applied AI
Agentic AI
LLM Engineering
Production Systems
Autonomous Agents
Multi-Step Orchestration
Tool Use
Function Calling
Planning
Memory
Retrieval-Augmented Generation
Vector Stores
Context Engineering
Evaluation Pipelines
LLM-as-Judge
Regression Testing
Safety Guardrails
LLM Observability
Tracing
Prompt Management
TypeScript
Python
Node.js
Modern Web Architecture
Azure
DevOps
Managed Service Providers
Ticketing Platforms
IT Services
B2B SaaS

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