Hardness Calibration Technician

The Opportunity:

Our client, an established provider of scientific and industrial testing equipment, is seeking a Hardness Service & Calibration Technician to join their team in Whitby, Ontario.

This is a hands-on role for a technically skilled professional who enjoys troubleshooting, working directly with customers and solving complex equipment challenges. You'll be responsible for installing, calibrating, maintaining and repairing hardness testing equipment at customer facilities and in-house.

While the initial focus will be on hardness testing equipment, this opportunity offers the potential to expand into a broader range of scientific and industrial equipment, including optical instruments, ovens and furnaces.

What You'll Be Doing:

• Install, calibrate, verify, troubleshoot and repair hardness testing equipment, including Rockwell, Brinell, Vickers, Knoop and portable testing systems.
• Perform direct and indirect calibrations, preventative maintenance and equipment inspections in accordance with applicable industry standards.
• Travel to customer facilities, including manufacturing plants, laboratories and research facilities, to provide on-site technical service and support.
• Diagnose and resolve mechanical, electrical and electronic equipment issues using technical drawings, schematics and service documentation.
• Provide customers with technical guidance and training on equipment operation, maintenance and troubleshooting.
• Maintain accurate service reports, calibration records and equipment histories using service management systems.
• Ensure calibration and service activities comply with applicable ASTM, ISO and ISO/IEC 17025 standards.
• Work collaboratively with the broader service team to resolve technical challenges and identify opportunities for improvement.
• Develop expertise in additional equipment categories as the service offering continues to expand.

What You'll Need to Be Successful:

• Minimum 2 years of hands-on experience with hardness testing equipment and calibration methods, including Rockwell, Brinell and Vickers.
• Strong understanding of ASTM/ISO testing standards and ISO/IEC 17025 calibration and accreditation requirements.
• Diploma or technical certification in mechanical engineering technology, electronics, metrology or a related discipline preferred.
• Strong mechanical aptitude with experience troubleshooting electrical, electronic and electromechanical equipment.
• Ability to interpret technical schematics, electrical drawings, service manuals and calibration procedures.
• Excellent problem-solving skills and the ability to work independently in customer-facing environments.
• Strong communication and customer service skills.
• Experience with equipment manufacturers such as Wilson, Struers, Mitutoyo or Instron considered an asset.
• Exposure to other precision measurement, optical or laboratory equipment considered an asset.
• Valid driver's licence, clean driving record and reliable personal transportation.
• Willingness to travel regularly throughout Canada, including overnight trips, with occasional international travel for training.
• Ability to work in industrial environments and handle equipment weighing up to 40–50 lbs.

Compensation Range:

Competitive base salary target of $65,000–$75,000 based on experience, plus comprehensive benefits, mileage and travel reimbursement, per diem, and ongoing technical training and certification opportunities.