Find work in Canada.

328,899 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 16 mins ago
Telecommunications Technician
Top Tech Communications Corp
Red Deer, AB
Full-time
Top Tech Communications Corp. is a leading provider of business communication and technology solutions throughout Alberta. Since 2007, we have partnered with commercial, industrial,…
Added 16 mins ago
Automation Technician / Robotics & Automation Technician
Kelly Professional & Industrial
Aylmer, ON
$75,000 to $85,000 USD / year
Full-time
Kelly Services is recruiting for an experienced Automation Technician / Robotics & Automation Technician to join a growing manufacturing organization in Cambridge.
Added 16 mins ago
IT Support Team Lead
ML6 Search + Talent Advisory
Vancouver, BC
Full-time
…their IT team supporting a large, highly distributed enterprise technology environment. This organization operates one of the most complex public-sector infrastructures in the region,…
Added 17 mins ago
Pension Administration Technician (Bilingual)
LifeWorks
Montreal, QC
Full-time
…our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and…
Added 17 mins ago
Nanocoating Technician
Nfinite Nanotechnology Inc
Waterloo, ON
Full-time
Nfinite Paper is seeking a Nanocoating Technician to help scale our nanofilm deposition technology from prototype to industrial production. You'll operate deposition equipment to produce…
Added 17 mins ago
Robotics Technician (Afternoons)
Magna International
Vaughan, ON
Full-time
Hold a C of Q in a technical trade, such as electronics technician, millwright, toolmaker, welder, etc
Added 45 mins ago
Environmental Intermediate Field Technician
SynergyAspen Environmental Inc.
Calgary, AB
Full-time
Environmental Intermediate Field Technician - Permanent, FT
Added 46 mins ago
IT Field Technician
S C Partners
Mississauga, ON
Full-time
…Streetsville in Mississauga, is seeking an experienced IT Field Technician to join its team of professionals. With an emphasis on fostering a collaborative work environment and supporting…
Added 1 hour ago
Senior Geotechnical Technician
WSP
Edmonton, AB
We have a new opportunity for a Senior Geotechnical Technician to join our team on a full-time basis in Edmonton, Alberta. You will become part of the Field Services - Major Projects team…
Added 1 hour ago
Cleanroom Technician (RPhT)
Royal Drugs
Calgary, AB
Contract
The Cleanroom Technician must have a sound knowledge of pharmacy technology and have the skills and knowledge required for aseptic manipulations.
Added 1 hour ago
Electro- Optical Technician (Weekends)
L3Harris Technologies
ON · Waterdown, ON
Community College diploma in a Mechanical Technician/Technology or equivalent
Added 1 hour ago
Word/Data Processing Clerk III - Criminal Body Worn Video Section Technician
City of Edmonton
AB
Added 1 hour ago
Overhead Crane Technician / Industrial Electrician
Konecranes
Burlington, ON
$39 to $57 CAD / hour
Full-time
…or an Associate’s degree in Industrial Electrical/Mechanical Technology with a related field or equivalent…
Added 1 hour ago
Information Technology Field Technician
S+C Partners
Mississauga, ON
Full-time
…Streetsville in Mississauga, is seeking an experienced IT Field Technician to join its team of professionals. With an emphasis on fostering a collaborative work environment and supporting…
Added 1 hour ago
Overhead Crane Technician / Industrial Electrician
Konecranes
Burlington, ON
$39 to $57 CAD / hour
Full-time
…or an Associate’s degree in Industrial Electrical/Mechanical Technology with a related field or equivalent…
Added 1 hour ago
Avionics Technician
Insight Global
Halifax, NS
$50 to $52 CAD / hour
Full-time
Aerospace, Aviation, Avionics, Electrical Engineering Technology, or related technical education/training.
Added 1 hour ago
Technicien(ne) Médispa | Medispa Technician
Victoria Park Medispa
Montreal, QC
Full-time
…surgeons, and dermatologists, and seek to provide the latest in technology, treatments, and products. We provide unparalleled customer service in a serene, state-of-the-art, and safe…
Added 1 hour ago
Mobile Lab Patient Technician
LifeLabs
Woodstock, ON
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 2 hours ago
Agriculture Equipment Technician
Nelson Motors and Equipment
Avonlea, SK
Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 2 hours ago
Experienced Lead Garage Door Technician
Canadoor Garage Doors
Sudbury, ON
Full-time
The Lead Garage Door Technician role exists to deliver high-quality residential and commercial service and installations while providing an exceptional customer experience and acting as the…
Added 2 hours ago
Pharmacy Technician - TG Inpatient Operations
University Health Network
Toronto, ON
Full-time
As an integral member of the Pharmacy team serving inpatients and ambulatory care patients, the Pharmacy Technician is responsible for assisting the pharmacists in the technical aspects of…
Added 2 hours ago
Maintenance Technician
Fibracast Ltd.
ON · Hannon, ON
Full-time
Fibracast Ltd. is a global innovator and manufacturer of FibrePlate™, an advanced membrane bioreactor (MBR) technology with a revolutionary flow-through design. Built on more than 30 years…
Added 2 hours ago
On the Job Trainer - FAL
Westerkirk
Calgary, AB
Associate or bachelor’s degree in aviation technology or engineering, Advanced diploma in Aviation technology.
Added 3 hours ago
Forestry Operations Intern - Summer 2027
J.D. Irving, Limited
Saint-Léonard, NB
Full-time
…logistics, operational and road construction, maintenance, technology, forest patrol and research. By joining our team, you will have the opportunity to work across any of our safety first,…
Added 3 hours ago
Field Service Technician - Mont-Joli New Brunswick, QB
NCR Corporation
Quebec, QC
Full-time
Are you a field technician, field engineer, or service technician? Are you looking to start a career in this field?

ML6 Search + Talent Advisory

IT Support Team Lead

Vancouver, BC, Canada

Pay: Compensation Range: $70,000 - $75,000 + Comprehensive Benefits.
Job type: Full-time
Apply by: Oct 22, 2026
Experience: At least 5+ years of progressive IT support and infrastructure experience.
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Opportunity:

Our client in the education sector is looking for an IT Support Team Lead to join their IT team supporting a large, highly distributed enterprise technology environment. This organization operates one of the most complex public-sector infrastructures in the region, supporting multiple sites, thousands of users, and mission-critical technology services that must remain highly available.

This is a hands-on technical leadership position responsible for coordinating field technicians, overseeing ticket assignments, resolving escalated technical issues, and leading service-delivery projects. While the position does not have formal direct reports, it will provide daily direction, mentorship, training, and technical guidance to other IT support professionals.

What You’ll Be Doing:

Coordinate and delegate work across field and desktop support technicians.
Manage ticket assignments, priorities, workloads, service levels, and technical escalations.
Provide Level 2 technical support across Windows, macOS, and iPadOS environments.
Diagnose and resolve complex endpoint hardware, operating system, application, connectivity, and peripheral issues.
Support devices managed through Microsoft Intune and Jamf.
Troubleshoot Microsoft 365 applications, including Outlook, Teams, OneDrive, OneNote, and SharePoint.
Support Active Directory user accounts, permissions, group memberships, and device access.
Troubleshoot printers, scanners, print queues, drivers, and other workplace technologies.
Support laptops, desktops, tablets, mobile devices, docking stations, monitors, and related peripherals.
Identify issues requiring escalation to device management, networking, security, infrastructure, or application teams.
Act as the primary escalation point for challenging technical and customer-service issues.
Mentor, train, and provide daily technical guidance to IT support professionals.
Plan and coordinate endpoint refreshes, device deployments, technology rollouts, and other service-delivery projects.
Work with stakeholders to assess technology requirements and recommend appropriate hardware and endpoint solutions.
Create and maintain technical documentation, support procedures, checklists, tutorials, and training materials.
Monitor recurring incidents and recommend improvements to support processes, technology standards, and service delivery.
Travel to organizational sites within Vancouver as required.

What You’ll Need to Be Successful:

At least 5+ years of progressive IT support and infrastructure experience.
At least 2+ years of completed post-secondary education in a relevant computer or technology discipline.
Demonstrated Level 2 technical support experience within a large or complex IT environment.
Previous supervisory, team-lead, or managerial experience within an IT support environment.
Experience providing work direction, technical mentorship, training, and guidance to support professionals.
Strong hands-on experience supporting Windows and macOS computers, as well as iPadOS or other mobile devices.
Experience supporting and troubleshooting endpoints managed through Microsoft Intune and Jamf.
Strong knowledge of Microsoft 365 applications, including Outlook, Teams, OneDrive, OneNote, and SharePoint.
Working knowledge of Active Directory, user accounts, security groups, permissions, and device access.
Experience diagnosing hardware, operating system, software, network connectivity, printing, and peripheral issues.
Experience supporting printers, scanners, print queues, print drivers, and related technologies.
Familiarity with endpoint security, antivirus, patching, software deployment, and device-compliance requirements.
General knowledge of enterprise networks, servers, virtual environments, and technologies such as VMware.
Experience using an enterprise ticketing or IT service-management platform to assign, prioritize, document, and escalate incidents.
Strong analytical and troubleshooting skills, including the ability to identify root causes and determine when an issue should be escalated.
Strong technical documentation skills and the ability to maintain accurate procedures, checklists, and support records.
Excellent written and verbal communication skills, including the ability to translate technical information into everyday language.
Knowledge of ITIL Foundation principles or equivalent IT service-management experience is considered an asset.
Experience working in a large, multi-site, enterprise, public-sector, unionized, or education environment is considered an asset.
A valid driver’s licence and the ability to travel between sites.
The ability to lift, carry, or move technology equipment weighing up to 50 pounds.

Compensation Range: $70,000 - $75,000 + Comprehensive Benefits.

Apply About employer

More about this job

Responsibilities

Coordinate and delegate work across field technicians while managing ticket priorities and technical escalations. Provide hands-on technical support and mentorship to IT staff while overseeing service-delivery projects and endpoint deployments.

Requirements

Requires at least 5 years of progressive IT support experience and a minimum of 2 years of post-secondary education in a technology discipline. Candidates must possess strong technical proficiency in Windows, macOS, and enterprise management tools like Intune and Jamf.

Skills

IT Support
Technical Leadership
Windows
MacOS
IPadOS
Microsoft Intune
Jamf
Microsoft 365
Active Directory
Hardware Troubleshooting
Network Connectivity
ITIL
Technical Documentation
Team Mentorship
Service Delivery
Endpoint Management

Benefits

Comprehensive Benefits

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Team Lead
Windows
MacOS
IPadOS
Microsoft Intune
Jamf
Microsoft 365
Outlook
Teams
OneDrive
SharePoint
Active Directory
Hardware
Networking
ITIL
Endpoint Management
Technical Documentation
Troubleshooting
VMware
Public Sector
Education Sector
Service Delivery
Infrastructure
Desktop Support
Field Technician
Security
Patching
Software Deployment
Device Compliance

Report this job