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Added 57 mins ago
P
Product Support Specialist
Pigment
Toronto, ON
- Full-time
You'll partner closely with customers to troubleshoot complex product issues, provide expert guidance, and empower them to get the most value from the platform. Working cross-functionally…
Added 2 hours ago
RP
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C
STORE MANAGER - YORKDALE
Celine
Toronto, ON
- Full-time
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Added 2 hours ago
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Senior Developer
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Montreal, QC
- $108,100 to $222,800 CAD / year
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Added 2 hours ago
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Track and report financial results while providing business guidance and direction to our partner groups
Added 3 hours ago
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Added 3 hours ago
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BC
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Added 3 hours ago
QP
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- Full-time
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Added 4 hours ago
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Added 4 hours ago
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Supervisor Business Performance & Strategy
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- $40 to $50 CAD / hour
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Added 5 hours ago
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Serving as an advisory partner to managers and supporting the entire employee lifecycle, from onboarding to retention and succession planning.
Added 5 hours ago
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ML6 Search + Talent Advisory

Manager, Clinic Onboarding & Projects

Vancouver, BC, Canada
Greater Vancouver, BC, Canada

Compensation Range: $100,000 - $125,000 base salary · Full-time

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Job details

Pay: Compensation Range: $100,000 - $125,000 base salary
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

The Opportunity:

ML6 is partnering with a fast-growing, multi-location dental organization to find a Manager, Clinic Onboarding & Projects. This individual will take ownership of the transition of newly acquired practices into the network, from initial planning and clinic introduction through Day 1 readiness and post-launch stabilization.

Acting as a central point of contact for partner dentists, practice managers and internal teams, you will coordinate operational, people, technology and financial workstreams. You will establish clear milestones, identify dependencies and ensure that clinic teams feel informed and supported throughout the change.

Acquisition volumes will fluctuate. Between integrations, you will lead practical cross-functional projects that improve clinic operations, strengthen systems and processes, and support the organization’s broader growth priorities. This is a hands-on delivery role, not simply a reporting or coordination position.

What You’ll Be Doing:

Build and manage end-to-end onboarding plans for newly acquired clinics, including discovery, workstream owners, timelines, dependencies, risks and readiness criteria.
Coordinate pre-close and pre-launch preparation where appropriate, confirm go-live readiness, and remain accountable for issue resolution and adoption after the transition.
Coordinate Operations, HR, Payroll, Finance, IT, Marketing, vendors and clinic leadership so responsibilities, decisions and deadlines are clear.
Serve as a trusted primary contact for partner dentists, practice managers and clinic teams; communicate upcoming changes and provide practical on-site support as needed.
Maintain an integration risk and issue log, anticipate operational disruption, escalate decisions promptly and close out outstanding actions.
Develop and refine onboarding checklists, standardized work plans, status dashboards, handover protocols and lessons learned across acquisitions.
Support transitions in practice systems, people processes, vendor arrangements and operating procedures while preserving continuity of patient care.
During quieter acquisition periods, lead operational improvement, systems implementation, process standardization and other cross-functional initiatives from definition through implementation.
Track milestones, budgets where applicable, decisions, dependencies and accountable owners; provide concise progress reporting to senior leadership.
Establish clear acceptance criteria with Regional Operations, confirm handover ownership and track unresolved issues and post-integration improvements.

What You'll Need to Be Successful:

Approximately 5+ years of experience leading multi-stakeholder projects, implementations, business integrations or operational change; demonstrated ownership of outcomes is more important than a specific title.
Experience in healthcare, dental, retail, franchising, hospitality or other distributed service environments is valuable; direct dental experience is an asset, not a requirement.
Able to move between planning and hands-on problem solving, balancing structured project controls with the realities of busy operating clinics.
Proven ability to manage parallel projects, competing deadlines, dependencies and risk without losing follow-through.
Comfortable working with business owners, clinicians, practice managers, executives, functional leaders and external vendors; able to build trust during change.
Clear, empathetic communicator who can translate complex transitions into straightforward actions and timely updates.
Proficient with project plans, trackers and Microsoft 365 or comparable collaboration tools; experience with practice management systems is an asset.
Willingness to visit clinics as required and shift priorities between acquisitions and operational projects based on business needs.
PMP, Prosci or comparable project/change management training is an asset, not a requirement.

Compensation Range: $100,000 - $125,000 base salary

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More about this job

Responsibilities

Lead end-to-end onboarding and integration of acquired clinics, coordinating operational, people, technology, financial, and vendor workstreams through launch and post-transition stabilization. Between acquisitions, deliver cross-functional operational improvement and systems projects, while tracking risks, milestones, decisions, and handovers.

Requirements

Requires approximately five or more years leading multi-stakeholder projects, implementations, integrations, or operational change, with demonstrated ownership of outcomes and the ability to manage parallel priorities. Strong communication, risk and dependency management, and proficiency with project tools and Microsoft 365 are expected; healthcare or distributed-service experience is valuable, and clinic travel may be required.

Skills

Project Management
Clinic Onboarding
Business Integration
Operational Change Management
Cross-Functional Coordination
Risk Management
Stakeholder Communication
Process Improvement
Implementation
Project Planning
Dependency Management
Issue Resolution
Microsoft 365
Practice Management Systems
Budget Tracking
Vendor Management

Visa sponsorship

Not detected in the job text

Keywords

Clinic Onboarding
Acquisitions
Business Integration
Project Management
Operational Change
Cross-Functional Projects
Day 1 Readiness
Post-Launch Stabilization
Workstream Coordination
Risk And Issue Log
Milestone Tracking
Dependency Management
Readiness Criteria
Handover Protocols
Process Standardization
Systems Implementation
Practice Management Systems
Microsoft 365
Project Plans
Status Dashboards
Budget Tracking
Vendor Management
Patient Care Continuity
PMP
Prosci
Dental Clinics
Healthcare Operations

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