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Added 11 mins ago
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MLSE (Maple Leaf Sports & Entertainment Partnership)

Assistant Manager, RS

Toronto, ON, Canada

$55,000 - $56,000 · Full-time

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Job details

Pay: $55,000 - $56,000
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 3-5 years of experience in hospitality, events and/or experiential marketing
Posting language: English
Posted: Sep 28, 2026

Original job description

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. 

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started. 

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **

Job Description

RS (Real Sports Bar Grill) is Toronto’s premier sports and entertainment destination – where stadium energy meets upscale hospitality. Voted ESPN’s #1 sports bar in North America, Real Sports is home to a jaw-dropping 39-foot HD screen, a 100-foot bar, multiple customizable event spaces, and an atmosphere built for unforgettable moments.

Located next to Scotiabank Arena, it’s the ultimate spot to catch every pitch, goal and buzzer-beater – plus live DJ’s, a 30-foot lounge bar, VIP suites, and a stage for live music. Whether it’s game night, a business lunch, private event or weekend celebration, Real Sports offers handcrafted food, an unrivaled bar experience, a modern design and world-class hospitality – all under one roof.

As a valuable member of Real Sports, your leadership, passion, and commitment to teamwork will contribute to inspiring others, ensuring MLSE's quality service and safety standards are upheld and the key objectives of the Food and Beverage department are met.

Responsibilities

Support a service team in the front-of-house area of the restaurant.
Provide leadership and direction by handling standards of quality, service, safety, and profit for the restaurant.
Coach, train, develop, and empower the Supervisors and front-of-house Service teams.
Perform inventory checks and maintain accurate stock.
Assist in expediting food orders to the dining room.
Resolve order discrepancies quickly and effectively.
Supervise the floor during service; respond to customer concerns.
Ensure closing duties are completed in an accurate manner.
Document service issues and resolutions.
Assist with the development of business plans and implement strategies in compliance with the approved plan.
Ensure compliance with all related regulations such as those pertaining to Health & Safety and AGCO.
Carry out administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, counselling and discipline.
Adhere to MLSE service standards, policies and Collective Bargaining Agreement.
Lead by example in team management and development, utilizing a “one team” approach; ensure departmental integrity and winning vision are intact.
Help foster a culture that unites and empowers our employees to create extraordinary moments.

Qualifications

3-5 years of experience in hospitality, events and/or experiential marketing
Strong track record of collaborating with cross functional partners
Strong understanding of sponsorship and financial reporting
Outstanding communicator, both written and verbal
Creative, problem solving and analytical approach
Self-motivated and eager to take on new challenges
Solid understanding of MS Office Suite (Word, Excel, and PowerPoint)
Knowledge of Photoshop and Illustrator is a plus
Knowledge of the sports and entertainment industry

Please apply by: Sunday, October 4 at 11:59 pm

Job Posting Compensation Range/Rate

$55,000 - $56,000

Bonus, vacation, competitive benefits, and many exciting perks are also included.

We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. This email is only for accommodation requests. Resumes sent to this email address will not be considered.

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More about this job

Responsibilities

Lead front-of-house restaurant service, supervise the floor, uphold quality and safety standards, manage inventory and resolve customer or order issues. Coach and develop service teams, support business planning, and handle administrative duties including hiring, scheduling, payroll, and performance management.

Requirements

The posting asks for 3–5 years of experience in hospitality, events, or experiential marketing, along with strong collaboration, communication, problem-solving, and analytical abilities. Candidates should know Microsoft Office and the sports and entertainment industry; Photoshop and Illustrator knowledge is a plus.

Skills

Front-of-House Leadership
Hospitality
Team Coaching and Development
Inventory Management
Food Order Expediting
Customer Service
Problem Solving
Business Planning
Health and Safety Compliance
Hiring and Scheduling
Payroll Administration
Performance Management
Written and Verbal Communication
Cross-Functional Collaboration
Microsoft Office
Sports and Entertainment Industry Knowledge

Benefits

Bonus
Vacation
Competitive Benefits

Visa sponsorship

Not detected in the job text

Keywords

Real Sports Bar & Grill
Front-of-House Service
Hospitality
Food and Beverage
Restaurant Operations
Service Standards
Inventory Management
Food Order Expediting
Customer Concerns
Business Plans
Health and Safety
AGCO Regulations
Hiring
Scheduling
Payroll
Performance Reviews
Coaching
Collective Bargaining Agreement
Cross-Functional Collaboration
Financial Reporting
Sponsorship
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Photoshop
Illustrator
Sports and Entertainment

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