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MLSE (Maple Leaf Sports & Entertainment Partnership)

Coordinator, Ticketing Communications

Toronto, ON, Canada
Scotiabank Arena, Canada

$25 / hour · Part-time

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Job details

Pay: $25 / hour
Job type: Part-time
Experience: 1-2 years experience working in a digital communications or marketing capacity, either agency or in-house.
Working hours: 32 hours per week
Posting language: English
Posted: Oct 9, 2026

Original job description

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **

Job Description

As a Coordinator, Ticketing Communications, you will be part of a dynamic group supporting MLSE’s Ticketing initiatives through communications channels, primarily email campaigns. Reporting to the Manager, Engagement & Secondary, you will assist in the development of campaigns for all MLSE brands (Maple Leafs, Raptors, Toronto FC, Argos, Marlies, Raptors 905 and LIVE) across a variety of functions, including Membership, Sales, Suites, Commercialization, and more. In this part-time role (32 hours per week), you will work with internal stakeholders and external partners to contribute to Ticketing objectives.

RESPONSIBILITIES

Supporting the overall Ticket Sales & Service communications portfolio by contributing to the end-to-end email campaign process
Assisting the team with project coordination as needed including project briefing, revision, approval, QA and deployment
Liaising with agency partner and internal stakeholders to facilitate the development of campaigns
Monitoring projects to ensure timeliness, accuracy, and adherence to best practice
Tracking project status, providing regular updates and ensuring timely delivery
Developing engaging copy based on audience and conveying messaging clearly and succinctly
Providing creative direction for asset development to support captivating storytelling
Managing large sets of data securely and with accuracy
Conducting quality assurance to ensure campaigns are error-free in copy, imagery, links, and data
Supporting with other multi-channel campaigns as needed, including mobile app platform management and push notifications

QUALIFICATIONS

1-2 years experience working in a digital communications or marketing capacity, either agency or in-house.
Proficient in MS Excel and able to manipulate large sets of data using formulas
Strong copywriting skills for digital platforms (email, blog, social media, app, ads, etc.)
Meticulous attention to detail (grammar, typos, fact-checking) with the ability to produce error-free work
Understanding of design principles for digital platforms and email marketing best practices
Highly organized and able to manage multiple projects at a time in a fast-paced environment
Curiosity and growth mindset with a desire to elevate and optimize existing output
Passionate about the sports and entertainment business with a desire to learn about the industry
Post-secondary education in communications, sports business, media or related discipline
Basic understanding of the NHL, NBA, MLS, and CFL landscapes in an asset
Agency experience is an asset
Knowledge of email marketing platforms (i.e. Salesforce, Conversions.) is an asset.

Please note this is a part-time hourly position.

Please apply by: Friday, October 16 at 11:59 pm.

Job Posting Compensation Range/Rate:

$25 / hour

We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. This email is only for accommodation requests. Resumes sent to this email address will not be considered.

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More about this job

Responsibilities

The coordinator will support the end-to-end email campaign process for various MLSE brands, including project coordination, copywriting, and quality assurance. They will also liaise with internal stakeholders and agency partners to ensure campaigns are delivered accurately and on time.

Requirements

Candidates should have 1-2 years of experience in digital communications or marketing and possess strong copywriting and data management skills. A post-secondary education in a related field and proficiency in MS Excel are required for this role.

Skills

Email marketing
Copywriting
Data management
Quality assurance
Project coordination
MS Excel
Digital communications
Marketing
Campaign management
Stakeholder management
Content creation
Analytical skills
Attention to detail
Design principles
Time management

Visa sponsorship

Not detected in the job text

Keywords

Email campaigns
Salesforce
Conversions
Digital marketing
Copywriting
Data analysis
Project management
QA
Stakeholder engagement
Sports industry
Entertainment
Marketing communications
Mobile app management
Push notifications
Asset development
Membership
Commercialization
Brand management
Content strategy
Data accuracy

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