Find work in Canada.

594,058 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
A
Junior Mechanical Test Engineer
Actalent
Vancouver, BC
- $28 to $33 CAD / hour
- Contract
Communicate test progress, risks, results, and technical findings clearly to project stakeholders.
Added 9 mins ago
A
Robotics Project Manager
Actalent
Vancouver, BC
- $38 to $52 CAD / hour
- Full-time
The Project Manager will be responsible for the planning, scheduling, budgeting, procurement coordination, and execution of multiple complex robotics and electromechanical product…
Added 9 mins ago
A
Manufacturing Engineer
Actalent
Vancouver, BC
- $50 to $57 CAD / hour
- Full-time
Strong project management skills, including planning and executing manufacturing engineering projects.
Added 9 mins ago
A
Health, Safety And Environment Advisor
Actalent
Ajax, ON
- $43 to $55 CAD / hour
- Full-time
…This role is primarily based at a major transit construction project in Toronto and includes contributing to additional projects in sectors such as nuclear, utilities, and industrial,…
Added 9 mins ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
…supply chain strategies and refine their operations. As the leader of the middle market, we know the unique challenges and opportunities our client’s face. We bring functional expertise,…
Added 9 mins ago
A
Sr Mechanical Design Engineer
Actalent
Cambridge, ON
- $45 to $65 CAD / hour
- Contract
Liaise with customers to clarify requirements, present design concepts, and ensure alignment with project expectations.
Added 9 mins ago
M
Account Manager - Programmatic & Paid Social
Monks
Toronto, ON
- Full-time
Strong organizational and project management skills, with the ability to manage multiple campaigns, deadlines, and priorities.
Added 9 mins ago
TU
Energy Conservation Engineer
The University of British Columbia
Vancouver, BC
- $9,599.75 to $14,385.5 CAD / month
- Full-time
Providing sustainable energy expertise into major project design/development process, climate plans, green building plans, sustainability reporting and behavior change programs;
Added 9 mins ago
A
Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 25 mins ago
Manager, Indigenous Relations
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Added 39 mins ago
G
Organizing Director
GoodWork.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Collaborating closely with the Organizing team, senior staff, the Leader(s), and other departments, the Organizing Director ensures that Organizing, election and issue campaign efforts are…
Added 39 mins ago
TW
Generative AI Lead
Terribly Wonderful
Toronto, ON
- Full-time
…feature animated film. This role will serve as both a creative leader and technical innovator, leveraging generative AI technologies to support world-class visual storytelling.Working…
Added 39 mins ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Ottawa, ON
- $29 to $34 CAD / hour
- Contract
Are you a hands-on leader who knows how to keep people organized, work moving, and details from falling through the cracks? First Onsite is hiring several Commercial Superintendents to join…
Added 39 mins ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Toronto, ON
- $29 to $34 CAD / hour
- Contract
Are you a hands-on leader who knows how to keep people organized, work moving, and details from falling through the cracks? First Onsite is hiring several Commercial Superintendents to join…
Added 39 mins ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Mississauga, ON
- $29 to $34 CAD / hour
- Contract
Are you a hands-on leader who knows how to keep people organized, work moving, and details from falling through the cracks? First Onsite is hiring several Commercial Superintendents to join…
Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Experience in project management, property management, account management, or service operations
Added 1 hour ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
By month 3: You own a strategy workstream, have delivered a recommendation that helps a senior leader make a decision, and you’ve co-run three monthly reporting cycles
Added 1 hour ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
By month 3: You own a strategy workstream, have delivered a recommendation that helps a senior leader make a decision, and you’ve co-run three monthly reporting cycles
Added 1 hour ago
OW
Oliver Wyman- Private Capital/Industrials- Senior Consultant/Associate
Oliver Wyman Group
Toronto, ON
- Other
…recommendations. You’ll work side by side with clients and your project team members to move projects forward and manage small teams to get the work done. Clients and colleagues look to…
Added 1 hour ago
D
Senior Manager, Strategic Project Management
Datasite
Toronto, ON
- Full-time
The Senior Manager of Strategic Project Management leads Datasite's highest-priority cross-functional initiatives from definition through delivery, including go-to-market readiness,…
Added 1 hour ago
SI
Senior Customer Growth Marketing Specialist, Staples Promotional Products
Staples Inc.
Vaughan, ON
- Full-time
…Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with…
Added 1 hour ago
W
Principal Structural Designer
Worley
Calgary, AB · Edmonton, AB
- Full-time
As a Principal Structural Designer, you will serve as a senior technical authority and design leader for structural design activities across complex, large-scale, and high-value projects.…
Added 2 hours ago
EI
Mechanical Designer
Ecolab Inc.
Calgary, AB
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 2 hours ago
GM
Service plumber/ boiler technician
Gateway Mechanical Services
Calgary, AB
- Full-time
Added 2 hours ago
F
Lead Building Services Design Engineer
Fluor
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…

MMC Corporate

Support Specialist - AI Applications

Toronto, ON, M5J 0A8, Canada

The applicable base salary range for this role is $70,500 to $112,900.

Apply About employer

Applications open in a new tab.

Job details

Pay: The applicable base salary range for this role is $70,500 to $112,900.
Experience: 5+ years of direct production and business applications support experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

This role is responsible for supporting production and business applications, monitoring application health, and proactively identifying and escalating issues to stakeholders. It includes handling user-facing production issues, requests, and data or information needs, as well as collaborating on vulnerability remediation and other support escalations. A key focus is supporting AI applications, including triage, debugging, and troubleshooting in ways that differ from traditional non-AI systems. The ideal candidate has experience supporting or maintaining AI applications, a strong understanding of AI support processes, sub-processes, troubleshooting methods, and tools, and is comfortable working in a hands-on support role.

We will count on you to:

Understand the application, its processes, and all relevant stakeholders, and maintain professional relationships with online business teams to provide support where needed.
Triage and clarify support tickets (incidents and service requests), coordinating with reporters and stakeholders (offshore and onshore) to ensure requirements are well defined.
Analyze support tickets, coordinate with other IT teams, and identify and implement technical solutions to resolve software and usability issues (functionality, sign-on, security access, reporting, upgrades).
Monitor application and server health, logs, and alerts; analyze issues, raise and escalate support tickets as required, and validate fixes through stakeholder testing.
Perform root cause analysis for high‑priority incidents, prepare incident reports, and share findings and next steps with stakeholders.
Communicate timely updates to stakeholders on high‑priority tickets, deployments, outages, and change activities; develop client communications for rollouts, downtime, new functionality, training, and documentation.
Ensure adherence to implementation, support, and change‑management processes (e.g., SDLC and Change Management) and contribute to process and application/project improvements; produce service‑management summary reports.
Be available for meetings, on‑call and off‑hours support (including weekends) and work a flexible schedule to accommodate off‑hours conference calls.
Analyze incident data and logs to identify patterns and improvement opportunities
Manage improvisation projects in Application Support
Participation in ideation and gigs

What you need to have:

Degree in Computer Science or Information Technology.
5+ years of direct production and business applications support experience.
2 years of experience in AI application support, monitoring with DataDog and Langsmith toolsHands-on support and development experience with one or more of: MEAN/MEARN stack, PostgreSQL, MS SQL Server, APIs (REST/JSON/GraphQL), Postman/Bruno, and GitHub; scripting knowledge of Python.
Hands-on support and development experience with one or more of: MEAN/MEARN stack, PostgreSQL, MS SQL Server, APIs (REST/JSON/GraphQL), Postman/Bruno, and GitHub; scripting knowledge of Python.
Practical experience with containerization and orchestration (Docker and/or Kubernetes) and supporting multi-tier Internet/Intranet applications using common design patterns.
Strong understanding of API principles (HTTP methods, REST, JSON, SOAP, GraphQL) and familiarity with API management platforms such as Apigee and AWS API Gateway.
Experience with ITSM and monitoring tools such as ServiceNow, JIRA, Datadog, or Splunk; minimum one year of AI monitoring experience with Datadog or LangSmith.
Good understanding of AI models (traditional and LLMs) - model lifecycle, bias/accuracy, and model drift - plus knowledge of prompt engineering, MCP, RAG, Token Management, AI KPIs.

What makes you stand out:

Cloud technologies (AWS, Azure); ITIL certified; experience working in offshore–onsite delivery teams.
Good technical knowledge to understand and debug AI applications, MCPs, RAGs, using monitoring tools for cause identification
Excellent and effective English communication skills.
Strong debugging, troubleshooting, analytical, and design capabilities.
Strong track record of process optimization
Self-starter with excellent organizational and time-management skills; quick learner, quality-conscious, and committed to meeting deadlines.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $70,500 to $112,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

This is a Replacement position.

Apply About employer

More about this job

Responsibilities

This role involves supporting production and AI applications by monitoring system health, triaging support tickets, and performing root cause analysis. The specialist will collaborate with stakeholders to implement technical solutions and ensure adherence to SDLC and change management processes.

Requirements

Candidates must have a degree in Computer Science or IT and at least 5 years of production support experience, including 2 years specifically in AI application support. Proficiency in tools like DataDog, Langsmith, and various database/API technologies is required, along with strong debugging and communication skills.

Skills

AI application support
DataDog
Langsmith
Python
PostgreSQL
MS SQL Server
REST APIs
GraphQL
Docker
Kubernetes
ServiceNow
JIRA
Splunk
Prompt engineering
RAG
Troubleshooting

Benefits

Health and welfare benefits
Tuition assistance
Retirement programs
Employee assistance programs
Performance-based incentives

Visa sponsorship

Not detected in the job text

Keywords

AI Applications
Production Support
DataDog
Langsmith
Python
MEAN stack
PostgreSQL
MS SQL Server
REST
GraphQL
Docker
Kubernetes
ServiceNow
JIRA
Splunk
LLMs
Prompt Engineering
RAG
Token Management
SDLC
Change Management
ITSM
Cloud Computing
AWS
Azure
ITIL
Root Cause Analysis
Incident Management
API Management
Technical Support

Report this job