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MNA

Harvesting Intake Coordinator

Edmonton, AB, T5G 0X5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Harvesting Intake Coordinator

Location: 11738 Kingsway NW, Edmonton, Alberta

Closing Date: October 16, 2026, or Until Suitable Candidate is Found

Position Status: Full Time (40 hrs per week), Permanent

The Otipemisiwak Métis Government is recruiting a Harvesting Intake Coordinator to support the Registry team. Reporting to the Registry Operations Manager, the Harvesting Intake Coordinator is responsible for liaising with applicants by mail, telephone, or e-mail to obtain further information or documentation as required and inform on the status of their application. The Harvesting Intake Coordinator will verify application forms to ensure they are completed in accordance with the Métis Nation of Alberta (MNA) Harvesting Policy. The successful candidate will possess strong skills in customer service, attention to detail, and data entry, and hold an understanding of the Métis Nation of Alberta’s Harvesting Policy.

Key Responsibilities

Answer questions from Otipemisiwak Métis Government citizens through walk-ins, emails, and phone calls.
Conduct an initial assessment to validate application requirements for harvesting applications.
Verify application forms are complete in accordance with the MNA Harvesting Policy.
Data capture of Harvester applications and input information into the citizenship database.
Enter all telephone inquiries into the database using the appropriate data entry screens for tracking purposes and client maintenance information.
Ensure all files are complete. Follow-up with applicants and request supporting documents as needed.
Liaise with applicants by mail, telephone, or e-mail to obtain further information or documentation as required and inform on the status of their application.
Prepare files for quality assurance and harvesting card authorization.
Complete and track internal reporting of statistical information.
Participate in staff meetings and special projects within the department.
Attend Registry Drives throughout Alberta to assist citizens with the application process.
Other duties as required or assigned.

Skills & Competencies

Strong computer skills with the ability to adapt to new technology and software.
Proficient in Microsoft Office Suite (including Word, Excel, and PowerPoint), Google Workspace (including Docs, Sheets, and Forms), Adobe Acrobat, and database applications.
Meticulous records maintenance skills and excellent attention to detail.
Strong sense of ethics, with the ability to maintain a high level of confidentiality in all interactions.
Superior written and verbal communication skills, including professional email etiquette.
Excellent interpersonal skills, with the ability to build strong relationships.
Ability to work independently as well as part of a team.
Exceptional organization, multi-tasking, and time management skills.
Sound planning, prioritization, and execution skills, with an ability to take initiative.
Strong conflict resolution and problem solving skills.
Flexible and adaptable, with an ability to switch between multiple priorities within a diverse and fast-paced environment.
Political and cultural sensitivity.
Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of the Otipemisiwak Métis Government and Métis culture is an asset.

Qualifications

High school diploma or equivalent.
Minimum two (2) years of data entry experience.
Minimum two (2) years of customer service experience.
Knowledge of or willingness to learn Willingness to learn all aspects of harvesting (hunting, fishing, and trapping in Alberta).
Knowledge of the existing MNA Harvesting Agreement & Policy.
Clear understanding of the Otipemisiwak Métis Government as well as knowledge of Métis history and culture.

Other Requirements

Position is based in Edmonton, AB; in-office presence is required.
Ability to travel to throughout Alberta (up to 25% of the role) is required.
Ability to work a regular schedule of Monday-Friday 8:30am-4:30pm with flexibility to work evenings, and weekends, as required.
Reliable transportation and a valid Class 5 driver’s license is required.
Acceptable attainment of a Police Information Check is required.

What We Offer

The opportunity to work for the newly ratified Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.
An opportunity to learn about Métis culture, history, and art.
Meaningful work in a fun and supportive work environment.
Training and professional development opportunities.
A comprehensive benefit package and employer contributions to Pension Plan.
Generous time off policies.

Métis applicants are encouraged to apply.

The Otipemisiwak Métis Government thanks all applicants for their interest. We are committed to a fully human-led recruitment process and do not use artificial intelligence to review candidate applications. We take a deliberate and thoughtful approach to selecting candidates, ensuring integrity and equity at every stage.

As a Métis government, the Otipemisiwak Métis Government is committed to the recruitment, retention, mentorship, and advancement of Métis Citizens and other Indigenous Peoples while maintaining a fair and equitable hiring practices to foster a diverse, inclusive, and equitable workplace, and we value the lived experiences and cultural knowledge of all candidates.

Only candidates selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video submission. Our team receives a large volume of applications and will reach out only as applicable.

If you experience barriers to applying or require accommodations at any stage of the recruitment and selection process, please contact employment@metis.org. We are committed to providing an accessible and inclusive experience.

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More about this job

Responsibilities

The Harvesting Intake Coordinator manages harvesting applications by verifying documentation, entering data into the citizenship database, and liaising with applicants regarding their status. They also provide customer support through various channels and assist with internal reporting and registry drives.

Requirements

Candidates must have a high school diploma and at least two years of experience in both data entry and customer service. The role requires strong computer proficiency, excellent organizational skills, and the ability to travel within Alberta.

Skills

Customer service
Data entry
Attention to detail
Microsoft Office Suite
Google Workspace
Adobe Acrobat
Records maintenance
Confidentiality
Written communication
Verbal communication
Interpersonal skills
Organization
Multi-tasking
Time management
Conflict resolution
Problem solving

Benefits

Comprehensive benefit package
Generous time off policies
Training and professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Harvesting Intake Coordinator
Registry
Data entry
Customer service
Microsoft Office
Google Workspace
Adobe Acrobat
Database management
Records maintenance
Métis Nation of Alberta
Harvesting Policy
Indigenous Government
Administrative
Reporting
Quality assurance
Communication
Conflict resolution
Problem solving
Time management
Cultural sensitivity

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