Jobs in Canada

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Added 4 months ago
CN
Radioecologist
Canadian Nuclear Laboratories
Chalk River, Ontario
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 2 months ago
Resource Analyst
Government of Alberta
Edmonton, AB
Added 2 months ago
Sr. Web Developer - AEC Integration
Esri
Ottawa, ON
Integration between the ArcGIS geospatial cloud and cloud-based BIM systems such as Autodesk Docs, Autodesk Platform Services, Autodesk Forma, and other information systems
Added 5 months ago
TI
Senior Project Manager - Heavy Civil Construction
Technopref Industries Inc.
Toronto, Ontario
- Full-time
Added 5 months ago
DB
Senior Project Manager - Heavy Civil Construction
Demathieu Bard Canada
Toronto, Ontario
- $140,000 to $170,000 CAD / year
- Full-time
Added 2 months ago
EI
Senior Traffic Engineer
Egis in Canada
Markham, ON
- $125,000 to $165,000 CAD / year
- Full-time
Experience using GIS tools (ArcGIS) and design software such as AutoCAD and AutoTURN.
Added 2 months ago
Senior Drainage Engineer
Mott MacDonald
Calgary, AB · Vancouver, BC · Toronto, ON
Experience with pipe modeling in Civil3D and ORD and familiarity with ArcGIS would be an asset.
Added 6 months ago
QC
Proposals Specialist
Quanta Canada Renewables
Toronto, Ontario
- Full-time
…creative suite including In-Design (preferred), Experience with ArcGIS is considered an…
Added 5 months ago
BC
Junior Biologist / Junior Environmental Professional
BBA Consultants
Edmonton, Alberta
- Full-time
Added 5 months ago
BC
Junior Biologist / Junior Environmental Professional
BBA Consultants
Calgary, Alberta
- Full-time
Added 2 months ago
Drainage Engineer, Senior
Hatch
Mississauga, ON
Added 3 months ago
M
Application Support Developer, Power Platform & D365
MNP
Markham, ON · Burlington, ON
- Full-time
Make an impact as we look to strengthen our Managed Services practice with an Application Support Developer who can combine CRM and Power Platform application expertise, and technical…
Added 2 months ago
EG
Senior Traffic Engineer
Egis Group
Markham, ON
- $125,000 to $165,000 CAD / year
- Full-time
Experience using GIS tools (ArcGIS) and design software such as AutoCAD and AutoTURN.
Added 5 months ago
B&
Wastewater Infrastructure Planning Business Leader - Toronto
Black & Veatch
Markham, Ontario
- Full-time
Experience and/or familiarity with Geographic Information System (GIS) technology and software (i.e. ArcGIS).
Added 4 months ago
DC
Intermediate Water Resources Engineer
Dillon Consulting Limited
Toronto, ON · Hamilton, ON · Kingston, ON · Windsor, ON · Oakville, ON · North York, ON
- Full-time
Proficiency in AutoCAD, ArcGIS, Visual OTTHYMO, PCSWMM (1D/2D), HEC-RAS (1D/2D), HEC-HMS, and related computer models.
Added 3 months ago
Senior Advanced Drone Operator (RPAS & Reality Capture)
WSP
Toronto, ON
Proficiency with DJI Terra, Pix4D, Global Mapper, advanced Excel, and familiarity with Civil 3D, Trimble, ReCap, ArcGIS, and other industry tools
Added 2 months ago
Restoration Field Technician
Silvacom Group
Edmonton, AB
Experience with GIS software (QGIS, ArcGIS, or equivalent) would be considered an asset
Added 2 months ago
Wildfire Mitigation Specialist
Silvacom Group
Edmonton, AB
Experience with GIS software (QGIS, ArcGIS, or equivalent) would be considered an asset
Added 3 months ago
Geospatial & BIM Information Specialist
WSP
Toronto, ON
Added 2 months ago
Forest Planning/GIS Intern
Interfor
Timmins, ON
You have experience with GIS tools such as ArcMap, ArcGIS Pro, or ArcGIS Online and are comfortable using Microsoft Excel.
Added 4 months ago
Senior Mining Engineer
WSP
Calgary, Alberta
Advanced expertise in mine planning software, particularly Deswik; experience with Vulcan, MineScape, or ArcGIS is an asset.
Added 4 months ago
Senior GIS Specialist
Government of Alberta
Edmonton, Alberta
Experience developing and configuring web maps and geospatial applications using Esri technologies, including ArcGIS Online and Experience Builder.
Added 6 months ago
A
Power Transmission Engineering Leader
Arup
Toronto, Ontario
- Full-time
Proficiency with PLS-TOWER, SAG10, LPILE, MFAD, ArcGIS, CDEGS, AutoCAD, or MicroStation
Added 6 months ago
A
Power Transmission Engineering Leader
Arup
Calgary, Alberta
- Full-time
Proficiency with PLS-TOWER, SAG10, LPILE, MFAD, ArcGIS, CDEGS, AutoCAD, or MicroStation
Added 6 months ago
A
Power Transmission Engineering Leader
Arup
Vancouver, British Columbia
- Full-time
Proficiency with PLS-TOWER, SAG10, LPILE, MFAD, ArcGIS, CDEGS, AutoCAD, or MicroStation

Application Support Developer, Power Platform & D365

Markham, ON, L3R 8T3, Canada
Burlington, ON, L7L 6Z8, Canada

This is a current opportunity with a hiring range of $70,000 to $85,000 per year, depending on experience and skills. · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: This is a current opportunity with a hiring range of $70,000 to $85,000 per year, depending on experience and skills.
Job type: Full-time
Posting language: English
Posted: Jul 21, 2026

Original job description

What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strategic vision, technical innovation, and operational execution to deliver transformative results.

Make an impact as we look to strengthen our Managed Services practice with an Application Support Developer who can combine CRM and Power Platform application expertise, and technical troubleshooting skills. The role acts as the bridge between operations and IT, ensuring Power Platform and D365 systems run smoothly, issues are resolved quickly, and enhancements align with business processes. You will be an integral part of the team responsible for responding to clients’ technical concerns that come in to us from our client base while adhering to service level standards. Solution Developer Power Platform & D365 will work Tier 1 or 2 incidents and service requests to resolution or escalate as required. The Application Support Developer Power Platform & D365 will also work on customer enhancements to existing solutions.

At MNP Digital, our strength is our people. An investment in our people is an investment in our success. You will have the opportunity to learn from leaders in their fields, develop new skills, and cultivate new relationships to support your career goals. If you’re ready to take your career into your own hands, you’ve come to the right place.

Responsibilities

Resolve high-urgency issues for end users and client organizations.
Deliver strong customer service experience to clients via Phone/Chat Support.
Provide accurate assessment of customer issues and requests.
Accurately log customer calls and chats in Service Tickets.
Recognition and escalation of out-of-scope issues to specialized teams.
Collaborate with team members and team leaders to ensure fast resolution of client matters.
Adhering to internal policies, procedures, and guidelines.
Prompt and accurate submission of timesheets in accordance with corporate billing policies.
ITIL-aligned processes (Incident, Problem, Request, Change management).
Root cause analysis and known error documentation for Problem Management.
Following SLAs, SLOs, SLTs, and prioritization guidelines in a multi-client MSP context.
Contribute to the development of new ideas and approaches to improve work processes

Skills and Experience

Post-secondary degree in a relevant field or 5–7 years of relevant experience.
3-5 Years experience implementing CRM/Case Management solutions, including 2-4 years Microsoft D365 CRM/Case Management and Power Platform.
Previous experience working in a Managed Services environment is required.
Technical expertise in designing, planning, configuring, or customizing Dynamics 365 for case-based solutions (e.g., customer service, grants management, licensing).
Proficiency in developing and supporting Azure Logic Apps and Function Apps.
Experience with Dynamics CRM configuration, customization (Plug-ins), and third-party integrations (e.g., Business Central, North52, DocuSign, ArcGIS).
Ability to obtain security clearance to support provincial and municipal public sector clients.
Demonstrated experience in end-to-end case management processes (e.g., application, assessment, approval, audit, analytics).
Bilingual (French/English) both written and verbal is considered a strong asset.
Experience working on large government projects is considered a strong asset.
Strong communication (able to explain application support issues in non-technical terms).
Customer service mindset with patience and empathy.
Team player, able to collaborate with other AMS or Case Management technical resources.
Problem-solving and analytical thinking.
Willingness to learn and grow into Microsoft specialist roles.
Strong time management.
Attention to detail.
Understanding of the importance of detailed time tracking and recording.
Required Certifications:
Microsoft Certified: Microsoft Power Platform Functional Consultant Associate (PL-200)
Microsoft Certified: Power Platform Developer Associate (PL-400)
Recommended Certification Track:
Microsoft Certified: Power Platform Solution Architect Expert (PL-600)

MY REWARDS @ MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more.

This is a current opportunity with a hiring range of $70,000 to $85,000 per year, depending on experience and skills.

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The role involves resolving high-urgency technical issues and service requests for Power Platform and D365 systems within a Managed Services context. The developer will act as a bridge between operations and IT to implement customer enhancements and ensure adherence to SLAs.

Requirements

Requires a post-secondary degree or 5-7 years of experience, with specific expertise in D365 CRM and Power Platform. Mandatory certifications include PL-200 and PL-400, along with experience in Managed Services environments.

Skills

Microsoft Dynamics 365 CRM
Power Platform
Azure Logic Apps
Azure Function Apps
CRM Configuration
Plug-ins Development
ITIL Processes
Root Cause Analysis
Case Management
Technical Troubleshooting
Customer Service
Third-party Integrations
Time Management
Analytical Thinking
Problem Solving
Communication

Benefits

Generous base pay
Vacation time
4 paid personal days
Group pension plan with 4% matching
Voluntary savings products
Bonus programs
Flexible benefits
Mental health resources
Perks and discounts
Professional development assistance
MNP University
Flexible dress code
Firm sponsored social events

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Power Platform
Dynamics 365
D365 CRM
Azure Logic Apps
Azure Function Apps
PL-200
PL-400
PL-600
ITIL
Incident Management
Problem Management
Change Management
SLA
SLO
SLT
Managed Services
MSP
Business Central
North52
DocuSign
ArcGIS
Case Management
Plug-ins
Root Cause Analysis
Digital Transformation
Consulting
Public Sector
Security Clearance
Bilingual
Technical Support

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Work requirements

Jobs in Canada