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MNP

Benefits Advisor, Human Capital

Kingston, ON, K7M 0E6, Canada
Brockville, ON, K6V 5V6, Canada
Ottawa, ON, K1Z 1G3, Canada
Hawkesbury, ON, K6A 1P8, Canada
Casselman, ON, K0A 1M0, Canada
Cornwall, ON, K6H 7K7, Canada

Pay: The annual salary range for this role is $80,000-$95,000
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French. Please submit one application only to be considered for this opportunity. Thank you.

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our National Human Capital - Benefits team as a Benefits Advisor. This diverse team of professionals are dedicated to cultivating and fostering our firm’s unique culture and values. As a trusted advisor, you’ll develop, advise and facilitate best-in-class health, wellness, benefits and rewards programs, ensuring MNP continues to stand out as an employer of choice.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

Provide responsive, bilingual (French/English) support to Team Members on all aspects of benefits and retirement savings programs, proactively identifying needs, clarifying complex scenarios, and guiding individuals to informed decisions
Partner closely with external vendors to ensure high-quality service delivery, anticipating potential issues, addressing gaps, and maintaining alignment with service level agreements (SLAs)
Draft, translate, and publish clear, engaging, and accurate benefits communications in French and English, tailoring messaging to diverse audiences and promoting understanding and action
Collaborate cross-functionally to deliver seasonal campaigns (e.g., Annual Enrolment), strategic initiatives, and program launches, contributing insights and ensuring seamless execution
Curate, enhance, and maintain SharePoint content to improve accessibility, usability, and relevance of benefits resources for Team Members
Support mergers and acquisitions by conducting detailed benefits and retirement savings analyses, identifying risks and opportunities, and contributing to integration planning
Manage and prioritize incoming inquiries through ServiceNow, applying sound judgment to triage, resolve, and escalate issues while maintaining service standards and responsiveness
Facilitate end-to-end leave of absence case management, including consultation preparation, delivery, and follow-up, ensuring a consistent, thoughtful, and supportive experience for Team Members
Support Annual Enrolment through the development and validation of financial models in Excel, and by leading thorough user acceptance testing (UAT) for system and plan changes
Communicate effectively and confidently in both verbal and written formats, providing clear, accurate, and timely guidance on benefits and retirement savings as a trusted resource
Produce and analyze time-sensitive monthly reports, leveraging Excel (e.g., formulas, pivot tables, data validation) to identify trends, reconcile discrepancies, and support decision-making
Process employee data updates in the Human Capital Management System (HCMS) with accuracy and consistency, ensuring adherence to established processes and controls
Prepare and validate monthly invoicing, allocate benefits and retirement costs accurately, and coordinate funding and remittance activities with Finance
Track and reconcile premium payments for Team Members on leave of absence, ensuring timely follow-up and coordination of payroll deductions
Conduct audits to verify eligibility, ensure data integrity, and identify areas for improvement or risk mitigation
Maintain ongoing communication with vendors, monitoring performance and service outcomes while addressing issues and driving resolution as needed
Identify opportunities to enhance processes, tools, and documentation, contributing practical recommendations and supporting implementation of improvements
Participate in continuous learning and knowledge sharing to strengthen expertise in benefits, retirement savings, and broader HR practices
Monitor and interpret changes in federal and provincial legislation, assessing impacts and supporting updates to programs and processes
Build a strong understanding of MNP’s business and services to deliver informed, relevant, and value-added support
Work collaboratively within the Human Capital team, sharing knowledge, supporting peers, and contributing to a cohesive and high-performing team environment

Skills and Experience

Written and verbal English and French language skills required
At least four years of progressive experience in group benefits, including demonstrated absence and leave case management
Completion of Group Benefits Associate (GBA) 1 or 2 considered an asset
Strong analytical capabilities, with the ability to interpret data, identify trends, and support decision-making
Advanced proficiency in Microsoft Excel (e.g., financial modeling, pivot tables, data analysis); strong working knowledge of Word and PowerPoint
Demonstrated ability to manage competing priorities, exercise sound judgment, and deliver high-quality work with accuracy and attention to detail
Effective communicator with the ability to influence, collaborate, and build strong working relationships across teams and with external partners

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more! The annual salary range for this role is $80,000-$95,000

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

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More about this job

Responsibilities

Advise team members on benefits and retirement savings, manage leave cases and inquiries, and coordinate vendor services, communications, enrolment campaigns, and program changes. Analyze and report on benefits data, support financial and administrative processes, maintain accurate employee records, and identify opportunities to improve programs and processes.

Requirements

Requires at least four years of progressive group benefits experience, including leave and absence case management, and written and verbal fluency in English and French. Candidates should have strong analytical and communication skills, advanced Excel proficiency, and the ability to manage competing priorities; a Group Benefits Associate designation is an asset.

Skills

Group Benefits Administration
Leave Of Absence Case Management
Retirement Savings Programs
Bilingual Communication
Vendor Management
Benefits Communications
SharePoint Content Management
Mergers And Acquisitions Analysis
ServiceNow Case Management
Excel Financial Modeling
User Acceptance Testing
Data Analysis And Reporting
Human Capital Management Systems
Invoicing And Reconciliation
Auditing And Eligibility Verification
Legislative Monitoring

Benefits

Generous Base Pay
Vacation Time
Paid Personal Days
Group Pension Plan With 4% Matching
Voluntary Savings Products
Bonus Programs
Flexible Benefits
Mental Health Resources
Perks And Discounts
Professional Development Assistance
Professional Development Programs
Flexible Dress Code
Firm-Sponsored Social Events

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Retirement Savings
Leave Of Absence
Case Management
Annual Enrolment
Benefits Administration
Vendor Management
Service Level Agreements
Benefits Communications
SharePoint
Mergers And Acquisitions
ServiceNow
Microsoft Excel
Financial Modeling
Pivot Tables
User Acceptance Testing
Human Capital Management System
Invoicing
Payroll Deductions
Eligibility Audits
Data Integrity
Federal And Provincial Legislation
Group Benefits Associate
Microsoft Word
Microsoft PowerPoint

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