Account manager jobs in Canada

Find account manager jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,365
Employers: 796

Advertised starting pay

Average starting payCAD / year: $81,448Across 165 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 6%78 listings
Hybrid: 31%423 listings
On-site: 63%860 listings

Not specified: <1% (4 listings)

Employers hiring include National Bank of Canada (23), TD (19), HUB International (17).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Account manager jobs in Canada

Save this search

Added 18 days ago
Account Manager III, National Real Estate Group, Commercial Banking
TD
Mississauga, ON
Full-time
Added 17 days ago
Account Manager, CPG Partnerships
DoorDash Canada
Toronto, ON
Added 22 days ago
Senior Account Manager, Construction Finance (12 to 18 Month Contract)
nesto
Toronto, ON
$144,000 CAD / year
Contract
Added 22 days ago
Senior Account Manager, Construction Finance (12 to 18 Month Contract)
nesto
Toronto, ON
$144,000 CAD / year
Contract
Added 22 days ago
National Account Manager - Foodservice & Industrial
Select Food Products
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Reporting to the Sales Director, the National Account Manager is a driven and relationship-focused sales leader charged with managing and growing our Food Service and Industrial segment.…
Added 17 days ago
Client Account Manager
MNP
Burlington, ON
Full-time
Make an impact with our Managed Services Practice as a Client Account Manager. The successful candidate plays a critical role in ensuring the long-term success of our Managed Services…
Added 18 days ago
Client Account Manager
MNP
Edmonton, AB · Montreal, QC · AB
Full-time
Make an impact with our Managed Services Practice as a Client Account Manager. The successful candidate plays a critical role in ensuring the long-term success of our Managed Services…
Added 18 days ago
Account Manager
Exchange Technology Services Inc.
Winnipeg, MB
Added 25 days ago
Senior Key Account Manager
Körber Group
Mississauga, ON
The Senior Key Account Manager is responsible for developing and growing strategic customer relationships within the supply chain
Added 2 months ago
Regional Account Manager (Coffee & Vending Services)
Compass Group Canada
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Added 18 days ago
Programmatic Account Manager, LCS, Financial Services
Google
Toronto, ON
2 years of experience in sales, business development, advertising, account management, marketing, or consulting.
Added 22 days ago
Sales Account Manager
Eclipse Automation
Cambridge, ON
Full-time
Added 22 days ago
Senior Key Account Manager
Körber
Mississauga, ON
Full-time
The Senior Key Account Manager is responsible for developing and growing strategic customer relationships within the supply chain
Added 18 days ago
Key Account Manager
Greenstone Meats
Toronto, ON
Full-time
The Key Account Manager is responsible for managing and growing strategic retail customer relationships within the grocery and mass merchandise channel. This role serves as the primary…
Added 19 days ago
Designer Sales Account Manager (Victoria) 926
Trail Appliances Ltd.
Langford, BC
Added 18 days ago
Small Business Account Manager
Meridian Credit Union
St. Catharines, ON · Toronto, ON
$68,800 to $103,200 CAD / year
Full-time
The Small Business Account Manager is accountable for taking over the Relationship Management of the highest credit risk Business Credit Members in the Small Business Banking lending…
Added 23 days ago
Personal Lines Account Manager
KRGinsure
Mississauga, ON
Full-time
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients wi
Added 19 days ago
Account Manager lll, Industrial Water Treatment
Veralto Global
Regina, SK
Full-time
The Account Manager III is a role that involves job shadowing and working alongside and under the supervision of an experienced account manager. This role is designed to expose the…
Added 19 days ago
Account Manager II
TD
Brossard, QC
Full-time
Added 18 days ago
Account Manager
Axis Insurance Managers Inc
Vancouver, BC
$80,000 to $95,000 CAD / year
Full-time
Added 19 days ago
Account Manager
STERIS Canada Sales ULC (Canada Sales)
Vancouver, BC
Full-time
As an Account Manager at STERIS, you are responsible for the overall financial performance and Customer satisfaction in the assigned territory. This is accomplished by meeting yearly sales…
Added 23 days ago
Account Manager
Rexel Canada
Prince Albert, SK
Full-time
Added 25 days ago
Key Account Manager - UniFirst Canada
UniFirst Corporation
Edmonton, AB
Full-time
The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts.…
Added 18 days ago
Clinical Account Manager
Evismart
Vancouver, BC
Added 18 days ago
Senior Technical Account Manager (Strategic Accounts & Partnerships)
Sanctuary AI
Vancouver, BC
Full-time

MNP

Client Account Manager

Edmonton, AB, T5J 3G1, Canada
Montreal, QC, H3B 2K2, Canada
AB, Canada

Job type: Full-time
Experience: 5+ years experience in Account Management, Customer Success, or Client Relationship roles.
Posting language: English
Posted: Sep 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about technology.

Make an impact with our Managed Services Practice as a Client Account Manager. The successful candidate plays a critical role in ensuring the long-term success of our Managed Services clients. This role focuses on developing strategic relationships, understanding client goals, and ensuring that the services delivered meet or exceed expectations. The Account Manager acts as the client’s advocate within the organization and drives continuous improvement, satisfaction, and growth.

We have created an environment where you will continuously grow, always have a voice and collaborate on work that is meaningful, impactful and fulfilling. If you are ready to take your career into your own hands, you have come to the right place.

Responsibilities

Client Relationship Management

Serve as the primary point of contact for assigned clients, ensuring timely and effective communication.
Build and maintain strong, long-term relationships with client stakeholders at all levels.
Conduct regular business reviews to discuss performance, goals, and future needs.
Ensure a deep understanding of the client’s business strategy, industry environment, and technology roadmap.

Client Success & Service Delivery Oversight

Monitor service delivery performance (SLAs, KPIs), ensuring clients receive high-quality managed services.
Collaborate closely with technical teams to resolve escalated issues and communicate resolutions to clients.
Proactively identify risks, service gaps, or areas for improvement and drive corrective action.
Advocate for the client internally, ensuring their needs are understood and addressed.

Strategic Planning & Growth

Develop and maintain account plans outlining goals, opportunities, and expected outcomes.
Identify opportunities for clients to gain additional value from new or enhanced services.
Partner with solution teams to propose technology enhancements aligned with client goals.
Support contract renewals, upsells, and expansion opportunities in a consultative, value-based manner.

Reporting & Insights

Provide clients with meaningful insights through performance reporting, service metrics, and technology recommendations.
Prepare and present Business Reviews (EBRs).
Track account health, satisfaction scores, and renewal risks.

Collaboration & Internal Leadership

Act as the voice of the customer within the organization to inform product, service, and process improvements.
Coordinate internal resources - including service desk, project teams, and technical specialists - to support the client effectively.

Contribute to continuous improvement initiatives related to client success, service management, and account governance.

Skills and Experience

Required

5+ years experience in Account Management, Customer Success, or Client Relationship roles.
Experience conducting Executive Business Reviews and developing account plans.
Experience in Managed Services, MSP environments, Application Managed Services, or IT/technology service delivery.
Strong understanding of IT infrastructure, cloud services, applications, cybersecurity, and service management frameworks (e.g., ITIL).
Excellent communication, presentation, and interpersonal skills.
Proven ability to manage multiple client accounts with strong organizational discipline.

Preferred

Familiarity with PSA/RMM tools (e.g., ConnectWise).
ITIL certification or equivalent experience.

Key Competencies

Client-first mindset and passion for client success
Strategic thinking and business acumen
Problem-solving with a proactive, solution-focused approach
Ability to influence without authority
Strong collaboration and facilitation capabilities
High emotional intelligence and relationship-building expertise

Success Metrics

Client satisfaction (CSAT/NPS)
Account retention and renewal rates
Reduction in escalations and service friction points
Account growth tied to business-aligned technology adoption
Quality and consistency of business reviews and account governance
Bilingual proficiency (French/English) is an asset

MY REWARDS @ MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

Apply About employer

More about this job

Responsibilities

The Client Account Manager is responsible for building strategic relationships and ensuring the long-term success of Managed Services clients. They oversee service delivery performance, drive continuous improvement, and identify opportunities for account growth.

Requirements

Candidates must have 5+ years of experience in account management or customer success within an IT or managed services environment. A strong understanding of IT infrastructure, cloud services, and service management frameworks like ITIL is required.

Skills

Account management
Customer success
Managed services
IT infrastructure
Cloud services
Cybersecurity
ITIL
Strategic planning
Business reviews
Relationship management
Service delivery oversight
Communication
Presentation skills
Problem-solving
Emotional intelligence

Benefits

Group pension plan with 4% matching
Voluntary savings products
Bonus programs
Flexible benefits
Mental health resources
Professional development assistance
MNP University
Flexible dress code
Firm sponsored social events
Vacation time
Paid personal days

Visa sponsorship

Not detected in the job text

Keywords

Managed Services
Account Management
Customer Success
ITIL
Cloud Services
Cybersecurity
IT Infrastructure
ConnectWise
PSA
RMM
Business Reviews
SLA
KPI
Strategic Planning
Consulting
Technology Roadmap
Client Advocacy
Service Delivery
Account Governance
Relationship Building

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