Account manager jobs in Canada (2,438 jobs)

Find account manager jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 8, 2026

Hiring at a glance

View jobs

Open jobs: 2,438
Employers: 1,183

Advertised starting pay

Average starting payCAD / year: $78,862Across 327 listings
Average starting payCAD / hour: $33.04Across 16 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 4%86 listings
Hybrid: 33%815 listings
On-site: 63%1,531 listings

Not specified: <1% (6 listings)

Employers hiring include JobsMedia.io (45), National Bank of Canada (41), BDC (40).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Account manager jobs in Canada

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Added 2 months ago
CC
National Account Manager (NAM) - Toronto, ON
Cogent Communication
Toronto, ON
- Full-time
Added 2 months ago
CC
Global Account Manager (GAM) - Toronto, ON
Cogent Communication
Toronto, ON
- Full-time
Added 2 months ago
CC
National Account Manager (NAM) - Montreal, QC
Cogent Communication
Montreal, QC
- Full-time
Added 2 months ago
TA
Account Manager
Tali AI
Toronto, ON
- Full-time
Added 2 months ago
T
Account Manager, Small Business
TD
Huntsville, ON · Parry Sound, ON
- Full-time
Added 2 months ago
SA
Pre-Sales & Account Manager – Québec
Slimstock Academy
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
>Careers >Pre-Sales & Account Manager – Québec
Added 2 months ago
HI
Account Manager, Complex Risk
HUB International
Vancouver, BC
- Full-time
…benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our…
Added 2 months ago
Account Manager (Commercial Mid-Market)
TELUS
Montreal, QC
TELUS is seeking a High-Velocity Sales account manager to proactively acquire new named accounts and drive rapid revenue expansion across Canada's mid-market segment. This is fast-paced,…
Added 2 months ago
Senior Account Manager - Toronto
Nexeo Plastics
Toronto, ON
Added 2 months ago
T
Account Manager III, National Real Estate Group, Commercial Banking
TD
Mississauga, ON
- Full-time
Added 2 months ago
N
Senior Account Manager, Construction Finance (12 to 18 Month Contract)
nesto
Toronto, ON
- $144,000 CAD / year
- Contract
Added 2 months ago
N
Senior Account Manager, Construction Finance (12 to 18 Month Contract)
nesto
Toronto, ON
- $144,000 CAD / year
- Contract
Added 2 months ago
M
Client Account Manager
MNP
Burlington, ON
- Full-time
Make an impact with our Managed Services Practice as a Client Account Manager. The successful candidate plays a critical role in ensuring the long-term success of our Managed Services…
Added 2 months ago
M
Client Account Manager
MNP
Edmonton, AB · Montreal, QC · AB
- Full-time
Make an impact with our Managed Services Practice as a Client Account Manager. The successful candidate plays a critical role in ensuring the long-term success of our Managed Services…
Added 2 months ago
Senior Key Account Manager
Körber Group
Mississauga, ON
The Senior Key Account Manager is responsible for developing and growing strategic customer relationships within the supply chain
Added 4 months ago
CG
Regional Account Manager (Coffee & Vending Services)
Compass Group Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Added 2 months ago
K
Senior Key Account Manager
Körber
Mississauga, ON
- Full-time
The Senior Key Account Manager is responsible for developing and growing strategic customer relationships within the supply chain
Added 2 months ago
GM
Key Account Manager
Greenstone Meats
Toronto, ON
- Full-time
The Key Account Manager is responsible for managing and growing strategic retail customer relationships within the grocery and mass merchandise channel. This role serves as the primary…
Added 2 months ago
Designer Sales Account Manager (Victoria) 926
Trail Appliances Ltd.
Langford, BC
Added 2 months ago
MC
Small Business Account Manager
Meridian Credit Union
St. Catharines, ON · Toronto, ON
- $68,800 to $103,200 CAD / year
- Full-time
The Small Business Account Manager is accountable for taking over the Relationship Management of the highest credit risk Business Credit Members in the Small Business Banking lending…
Added 2 months ago
VG
Account Manager lll, Industrial Water Treatment
Veralto Global
Regina, SK
- Full-time
The Account Manager III is a role that involves job shadowing and working alongside and under the supervision of an experienced account manager. This role is designed to expose the…
Added 2 months ago
AI
Account Manager
Axis Insurance Managers Inc
Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
Added 2 months ago
SC
Account Manager
STERIS Canada Sales ULC (Canada Sales)
Vancouver, BC
- Full-time
As an Account Manager at STERIS, you are responsible for the overall financial performance and Customer satisfaction in the assigned territory. This is accomplished by meeting yearly sales…
Added 2 months ago
RC
Account Manager
Rexel Canada
Prince Albert, SK
- Full-time
Added 2 months ago
UC
Key Account Manager - UniFirst Canada
UniFirst Corporation
Edmonton, AB
- Full-time
The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts.…

MNP

Client Account Manager

Burlington, ON, L7L 6Z8, Canada

This is a current opportunity with an ideal hiring range of between $85,000 and $100,000 depending on skills and experience. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: This is a current opportunity with an ideal hiring range of between $85,000 and $100,000 depending on skills and experience.
Job type: Full-time
Experience: 5+ years experience in Account Management, Customer Success, or Client Relationship roles.
Posting language: English
Posted: Sep 2, 2026

Original job description

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about technology.

Make an impact with our Managed Services Practice as a Client Account Manager. The successful candidate plays a critical role in ensuring the long-term success of our Managed Services clients. This role focuses on developing strategic relationships, understanding client goals, and ensuring that the services delivered meet or exceed expectations. The Account Manager acts as the client’s advocate within the organization and drives continuous improvement, satisfaction, and growth.

We have created an environment where you will continuously grow, always have a voice and collaborate on work that is meaningful, impactful and fulfilling. If you are ready to take your career into your own hands, you have come to the right place.

Responsibilities

Client Relationship Management

Serve as the primary point of contact for assigned clients, ensuring timely and effective communication.
Build and maintain strong, long-term relationships with client stakeholders at all levels.
Conduct regular business reviews to discuss performance, goals, and future needs.
Ensure a deep understanding of the client’s business strategy, industry environment, and technology roadmap.

Client Success & Service Delivery Oversight

Monitor service delivery performance (SLAs, KPIs), ensuring clients receive high-quality managed services.
Collaborate closely with technical teams to resolve escalated issues and communicate resolutions to clients.
Proactively identify risks, service gaps, or areas for improvement and drive corrective action.
Advocate for the client internally, ensuring their needs are understood and addressed.

Strategic Planning & Growth

Develop and maintain account plans outlining goals, opportunities, and expected outcomes.
Identify opportunities for clients to gain additional value from new or enhanced services.
Partner with solution teams to propose technology enhancements aligned with client goals.
Support contract renewals, upsells, and expansion opportunities in a consultative, value-based manner.

Reporting & Insights

Provide clients with meaningful insights through performance reporting, service metrics, and technology recommendations.
Prepare and present Business Reviews (EBRs).
Track account health, satisfaction scores, and renewal risks.

Collaboration & Internal Leadership

Act as the voice of the customer within the organization to inform product, service, and process improvements.
Coordinate internal resources - including service desk, project teams, and technical specialists - to support the client effectively.

Contribute to continuous improvement initiatives related to client success, service management, and account governance.

Skills and Experience

Required

5+ years experience in Account Management, Customer Success, or Client Relationship roles.
Experience conducting Executive Business Reviews and developing account plans.
Experience in Managed Services, MSP environments, Application Managed Services, or IT/technology service delivery.
Strong understanding of IT infrastructure, cloud services, applications, cybersecurity, and service management frameworks (e.g., ITIL).
Excellent communication, presentation, and interpersonal skills.
Proven ability to manage multiple client accounts with strong organizational discipline.

Preferred

Familiarity with PSA/RMM tools (e.g., ConnectWise).
ITIL certification or equivalent experience.

Key Competencies

Client-first mindset and passion for client success
Strategic thinking and business acumen
Problem-solving with a proactive, solution-focused approach
Ability to influence without authority
Strong collaboration and facilitation capabilities
High emotional intelligence and relationship-building expertise

Success Metrics

Client satisfaction (CSAT/NPS)
Account retention and renewal rates
Reduction in escalations and service friction points
Account growth tied to business-aligned technology adoption
Quality and consistency of business reviews and account governance
Bilingual proficiency (French/English) is an asset

MY REWARDS @ MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more.

This is a current opportunity with an ideal hiring range of between $85,000 and $100,000 depending on skills and experience.

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

Apply About employer

More about this job

Responsibilities

The Client Account Manager serves as the primary point of contact to build strategic relationships and ensure the long-term success of managed services clients. They are responsible for monitoring service delivery performance, identifying growth opportunities, and acting as the client's advocate within the organization.

Requirements

Candidates must have 5+ years of experience in account management or customer success within IT or managed services environments. Strong knowledge of IT infrastructure, service management frameworks like ITIL, and excellent communication skills are required.

Skills

Account management
Customer success
Managed services
IT infrastructure
Cloud services
Cybersecurity
ITIL
Business reviews
Strategic planning
Relationship building
Communication
Presentation
Problem solving
Emotional intelligence
ConnectWise

Benefits

Vacation time
Paid personal days
Group pension plan
Voluntary savings products
Bonus programs
Flexible benefits
Mental health resources
Professional development assistance
MNP University

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Managed Services
MSP
IT Infrastructure
Cloud Services
Cybersecurity
ITIL
ConnectWise
PSA
RMM
Business Reviews
Strategic Planning
Customer Success
SLA
KPI
Application Managed Services
Consulting

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