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MNP

Technology Product Specialist

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Jan 10, 2027
Experience: 4 to 6 years of experience in project management, business analysis, or a technology-focused project role
Posting language: English
Posted: Oct 6, 2026

Original job description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Solution Delivery team as Technology Product Specialist. This diverse team of professionals effectively drives change and successful outcomes while ensuring activities remain on track, on scope and within budget. As a trusted advisor, you will develop, enable and support initiatives that allow MNP to deliver client service and operate reliably and efficiently.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

Product & Backlog Management

Collaborate with Product Managers to prioritize feature requests and work items, ensuring timely delivery to users
Maintain the product backlog with accurate, up-to-date documentation of business and technical requirements
Investigate feature requests and enhancements to determine value, feasibility, and viability
Ensure product backlog items are clear and refined for proper estimation and sizing, leading to accurate release planning

Requirements & Documentation

Write clear, concise, and actionable requirements documents and user stories from which developers can design and build solutions
Coordinate with the Business Analysis team members to ensure documentation is thorough, agreed upon, and effectively communicated to all stakeholders
Collaborate with development teams to ensure feature design and functionality is thoroughly understood
Translate ambiguous or high-level business requests into structured, well-defined requirements with clear acceptance criteria

Stakeholder & User Engagement

Gather comprehensive requirements from stakeholders, ensuring their needs and expertise are incorporated into product decisions
Conduct user interviews, feedback sessions, and discovery activities with business stakeholders and end users to gather insights
Collate and synthesize data gathered from end users and product analytics to inform product strategy

UX & Design Collaboration

Engage with UX Design to refine feature ideas by developing designs and prototypes
Participate in design reviews, contribute to usability discussions, and ensure that product experiences are intuitive and aligned with user needs

Continuous Improvement & Enablement

Consistently evaluate and identify opportunities for improvement of applications from business and technical perspectives to meet evolving needs in a changing business climate
Help develop training strategies and materials for users where necessary
Explore automation and AI opportunities in collaboration with the Product Manager

Skills And Experience

4 to 6 years of experience in project management, business analysis, or a technology-focused project role
Demonstrated ability to translate ambiguous or high-level requests into structured, actionable requirements with clear acceptance criteria
Familiarity with Agile, Scrum, or formal Application Lifecycle Management (ALM) practices
Excellent verbal and written communication skills, with proven experience developing both technical and business requirements documentation
Working knowledge of development management tools such as Atlassian (Jira/Confluence) or Microsoft DevOps (Azure DevOps)
Proficiency in Figma or other design and prototyping tools, including design review and collaboration with UX/design teams
Working knowledge of analytics or BI tools (e.g., Power BI or similar) to interpret product usage data and inform decisions
The following experience is considered an asset:
- Experience in professional services, accounting, or ERP/practice management platforms (e.g., billing, AR, or financial workflow software)
- Exposure to enterprise software environments serving multi-stakeholder, multi-region teams
- Experience facilitating workshops or structured discovery sessions with cross-functional stakeholder groups

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

Future/Current Opportunity: Current

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More about this job

Responsibilities

Manage and refine the product backlog, translate business requests into clear requirements and user stories, and coordinate with product, business analysis, development, and UX teams. Gather stakeholder and user feedback, use analytics to inform product decisions, and support continuous improvement, training, automation, and AI initiatives.

Requirements

Requires 4–6 years of experience in project management, business analysis, or a technology-focused project role, with the ability to turn ambiguous requests into actionable requirements. Candidates should have familiarity with Agile, Scrum, or ALM practices; strong documentation and communication skills; and working knowledge of Jira or Azure DevOps, design tools such as Figma, and analytics tools such as Power BI.

Skills

Product Backlog Management
Requirements Gathering
Business Analysis
User Story Writing
Agile
Scrum
Jira
Confluence
Azure DevOps
Figma
Prototyping
Stakeholder Engagement
User Research
Power BI
UX Collaboration

Benefits

Vacation Time
Paid Personal Days
Group Pension Plan With 4% Matching
Voluntary Savings Products
Bonus Programs
Flexible Benefits
Mental Health Resources
Perks And Discounts
Professional Development Assistance
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Product Backlog
Feature Prioritization
Business Requirements
Technical Requirements
User Stories
Acceptance Criteria
Release Planning
Business Analysis
Agile
Scrum
Jira
Confluence
Azure DevOps
Figma
Prototyping
UX Design
User Interviews
Product Analytics
Power BI
Stakeholder Workshops
Automation
Artificial Intelligence
Professional Services
Accounting
ERP
Practice Management Platforms
Billing Software
Financial Workflows

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