Customer Service Representative
- Windsor, ON, Canada
$40,000 - $50,000 · Full-time
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Job details
- Pay
- $40,000 - $50,000
- Job type
- Full-time
- Experience
- 2-3 years of previous call centre or customer service experience is ideal
- Posting language
- English
- Posted
Original job description
Job Description
We’re looking for someone who genuinely enjoys building relationships and delivering great customer service. If you’re outgoing, detail-oriented, and committed to making every customer interaction a positive one, we’d love to talk to you.
Note: This is NOT a remote role. You will be required to be in the office.
Responsibilities
We’re looking for someone who genuinely enjoys building relationships and delivering great customer service. If you’re outgoing, detail-oriented, and committed to making every customer interaction a positive one, we’d love to talk to you.
Note: This is NOT a remote role. You will be required to be in the office.
Responsibilities
- Answer incoming calls and emails, and/or assist customers in-person
- Aid customers with inquiries about our products and services
- Create new customer accounts
- Take payments and manage customer billing
- Perform data entry
- ...other office related duties as required
- No experience necessary
- 2-3 years of previous call centre or customer service experience is ideal
- Full-time, Permanent
- $40,000 - $50,000
- Compensation based on experience & qualifications
- Casual dress
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
- 8 hour shifts
- Day shift
More about this job
Responsibilities
The role involves handling incoming calls and emails to assist customers with product and service inquiries. Additional duties include managing customer billing, creating accounts, and performing general office data entry.
Requirements
No prior experience is necessary, although 2-3 years of call center or customer service experience is ideal. Candidates should be outgoing, detail-oriented, and committed to positive customer interactions.
Skills
- Customer Service
- Relationship Building
- Call Handling
- Data Entry
- Billing Management
- Account Creation
- Communication Skills
- Attention To Detail
Benefits
- Casual dress
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Technology
Keywords
- Customer Service
- Call Centre
- Telecommunications
- Billing
- Data Entry
- Customer Relations
- Office Administration