Jobs in Canada

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Added 10 mins ago
SC
Sales Associate
Staples Canada
Coquitlam, BC
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 10 mins ago
BP
Account Manager – Anjou
Boulons Plus
Montréal, QC
- Full-time
5 or more years of experience in B2B sales or a related role where customer relationships are at the heart of the work
Added 10 mins ago
Sales Associate
Laura Canada
Red Deer, AB
At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.
Added 10 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 10 mins ago
SM
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
SDM Mississauga 175 Burnhamthorpe (SHAZA SELIM PHARMACY LTD.)
Mississauga, ON
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 10 mins ago
Vice Shift Leader
Careers | Verbio North America
Welland, ON
Schedule: 12 hour shifts · Able to work rotating 12-hour shift schedules
Added 10 mins ago
Process Operator
Careers | Verbio North America
Welland, ON
Schedule: 12-hour shifts
Added 10 mins ago
S
Stage Experience Lead - Full Time
Sephora
Calgary, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 19 mins ago
MT
Customer Experience Manager
Mobile Tech Lab
Thompson, MB
- Full-time
Mobile Tech Lab is seeking a Customer Experience Manager for our Thompson location.
Added 19 mins ago
TH
Overnight Freight Associate Part-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 34 mins ago
CT
Senior Project Manager
Comtech Telecommunications Corp.
Gatineau, QC
- Full-time
A minimum of 10 years’ experience working in Project Management and experience managing projects as a Delivery/Deployment Project Manager directly overseeing customer projects.
Added 41 mins ago
BO
Director, Credit Adjudication, Non-Bank Financial & Asset Dealer Finance
Bank of Montreal
Toronto, ON
- Full-time
…bank's risk appetite and governance standards. Whether your experience comes from credit adjudication, risk management, or a business line underwriting role with delegated lending…
Added 41 mins ago
VS
Dining Service Attendant
Verve Senior Living
Vancouver, BC
- Part-time
Must have a valid regional safe food handler’s certificate · Must have a valid alcohol serving certificate
Added 48 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 48 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 48 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
A
Bilingual Dayforce Application Support & Training Analyst
AccorCorpo
Toronto, ON
- Full-time
- Hybrid
Reporting to Dayforce Support Application Manager
Added 1 hour ago
S
In Store Bakery - Baker
Sobeys
Winnipeg, MB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 1 hour ago
S
Produce - Clerk Produce
Sobeys
Winnipeg, MB
- Full-time
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…
Added 1 hour ago
LI
Épicerie Assistant Gérant Spécialiste temps plein jour
Loblaws Inc.
La Tuque, QC
- Full-time
"Nous recherchons des collègues de talent qui aiment par-dessus tout offrir une expérience de magasinage exceptionnelle à nos clients en veillant à leur faire plaisir à chaque étape!
Added 1 hour ago
LI
Service et caisses Assistant Gérant/Superviseur temps plein jour
Loblaws Inc.
La Tuque, QC
- Full-time
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we…
Added 2 hours ago
ES
Project Manager – Construction and Energy Efficiency - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Equans is looking for a Project Manager - Construction and Energy Efficiency at Toronto!
Added 2 hours ago
BC
General Manager
BuildKing Components Ltd
Ilderton, ON
- Full-time
…components, based in Ilderton, Ontario. Our owners bring decades of experience in the industry, and we’re looking for a strong leader to join the team and run the business day to…
Added 2 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Generate and distribute Customer AR Statements on a monthly/periodic basis.
Added 2 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Generate and distribute Customer AR Statements on a monthly/periodic basis.

Mobile Tech Lab

Customer Experience Manager

Thompson, MB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 14, 2027
Posting language: English
Posted: Nov 15, 2026

Original job description

Job description

Mobile Tech Lab is seeking a Customer Experience Manager for our Thompson location.

1530-300 Mystery Lake Road, Thompson, MB - City Centre Mall

Who We Are:

Mobile Tech Lab is your one-stop tech sales & service shop. We are a locally owned leader in Manitoba. Our goal is to “create customers for life” by offering products and services that complete your tech lifecycle, no matter what device. Buy, activate, insure, trade in, and repair your phone, tablet, computer, game console, and more, 7 days a week at any of our locations in Manitoba. Our technicians are professionally trained and certified. We offer same-day repairs using genuine parts for most repairs, plus offer a lifetime guarantee on our work. We perform all iPhone Repairs using Apple diagnostic software, tools, & processes to ensure your repair is done safely and reliably.

What We Are Looking For:

Mobile Tech Lab is seeking a Customer Experience Manager to join our growing team for a full-time/part-time position at our above-listed locations. A customer experience manager embodies our excellent understanding of consumer tech and our penchant for quality and genuine interactions with customers, culminating in an all-around pleasant customer experience. Starting rate is $31 per hour.

What We Offer:

Extended Health Care -Canada Life Benefits Package
Professional on-site training and certification from WISE, Apple, Samsung and more.
Casual dress
Competitive hourly wages
Mobile device wireless plan and insurance plan discounts
Flexible schedule
Free on-site parking
Employee discounts on all services and products
Opportunity for internal career growth; and
Development and coaching opportunities to build on technical skills and knowledge.

Job Duties:

Customer Support
Ensure that customers receive timely and top-notch service.
Greet customers both in person and on the phone.
Answer inquiries and provide information to customers.
Diagnose device issues and explain the services/fees to the customers
Create, modify, and monitor repair tickets.
Communicate with customers and team members on the progress of repair tickets.
Store Operations
Responsible for the care and supervision of store operations and procedures.
Diagnose and resolve technical problems.
Maintain professional demeanour at work.
Maintain accurate cash and payment records on a daily basis.
Be the point of contact for all matters regarding their location.
Maintain healthy communications with staff and customers.
Curate the store interior, such that it is neat and beautifully setup at all
times.
Ensure that we are in compliance with local regulations and guidelines.
Inventory
Intake arriving stock and organize as needed
Keep track of and maintain store inventory and assets.
Consult necessary manuals or guides to research solutions.
May supervise other technical support staff if needed.
Study training materials and follow guides to perform tasks with varied difficulties.
Train new staff and update existing staff on new procedures/processes.

Requirements:

Minimum one year of experience working in the retail industry, 2 years preferred.
Minimum one year of experience working in the sales, 2 years preferred.
Be able to communicate clearly and effectively in oral and written English with customers and other team members.
Knowledge of iPhones, Samsung, and other smartphones, as well as tech in general.
A background in electronic repair or similar technical fields is an asset.
2+ years of experience in a managerial position is preferred but not required.

Other considerations:

Mobility (with a valid license and vehicle) is an asset, as technicians may be shuffled across our multiple locations.
Quickly diagnosing repair issues.

Store Hours of Operation

10 AM to 6 PM every day.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide timely customer support by greeting customers, answering inquiries, diagnosing device issues, explaining services and fees, and managing repair tickets. Oversee store operations, inventory, cash records, staff training, compliance, and the presentation of the store.

Requirements

Applicants need at least one year of retail and sales experience, with two years preferred, and clear written and spoken English communication skills. Knowledge of smartphones and general technology is required; electronic repair experience and two or more years in management are assets or preferred qualifications.

Skills

Customer Service
Retail Sales
Technical Troubleshooting
Smartphone Knowledge
Device Repair Diagnosis
Repair Ticket Management
Inventory Management
Cash Handling
Store Operations
Staff Training
Written Communication
Verbal Communication
Team Communication
Apple Device Support
Samsung Device Support

Benefits

Extended Health Care Benefits
Professional On-Site Training and Certification
Casual Dress
Flexible Schedule
Free On-Site Parking
Employee Discounts
Career Growth Opportunities
Development and Coaching Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Consumer Technology
Mobile Devices
Smartphones
iPhone
Samsung
Apple
Device Repair
Electronic Repair
Technical Troubleshooting
Customer Experience
Customer Support
Retail Sales
Repair Tickets
Inventory Management
Store Operations
Cash Records
WISE Certification
Apple Certification
Samsung Certification
Genuine Parts
Apple Diagnostic Software
Repair Tools
Repair Processes
Staff Training
Customer Communication
Store Compliance

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Work requirements

Jobs in Canada