Jobs in Canada

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Added 4 mins ago
CB
Sales Assistant - Part-time
COBS Bread
Grande Prairie, AB
- $17,000 to $18,000 CAD / year
- Part-time
…product, the development of our people, and our warm and friendly customer…
Added 4 mins ago
L
Educator | Willowbrook Mall Langley
lululemon
BC · British Columbia, Canada
- Full-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 4 mins ago
TH
Receiving Associate Part Time (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Part-time
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
Added 5 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Grand Falls-Windsor, NL
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 5 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Thompson, MB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 5 mins ago
WC
Stock Unloader Associate
Walmart Canada
Airdrie, AB
- Full-time
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 5 mins ago
WC
(CAN) Fashion Associate
Walmart Canada
Williams Lake, BC
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 5 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 5 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Williams Lake, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 5 mins ago
WC
(CAN) General Merchandise Team Lead
Walmart Canada
Thetford Mines, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 5 mins ago
WC
Overnight Associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 5 mins ago
WC
(CAN) Overnight Associate( Temp 3 month contract)
Walmart Canada
Hanover, ON
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 5 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate PT
Walmart Canada
Thunder Bay, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 5 mins ago
Pharmacist- Part-time/Relief- Kenora
Loblaw Companies Limited
Temiskaming Shores, ON · New Liskeard, ON
…providing safe, patient-centered pharmacy services in an on-site retail pharmacy setting located in Kenora, ON. This full-time position includes accurately dispensing prescriptions,…
Added 5 mins ago
WC
Food & Consumables Team Associate (Full-Time)
Walmart Canada
Toronto, ON
- Full-time
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 5 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Halifax, NS
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 5 mins ago
I
Seasonal Customer Experience Representative
Indigo
Burlington, ON
- $17.95 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 5 mins ago
TC
Retail Store Associate Part Time Temporary Winners -Dixie Outlet Mall
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 5 mins ago
WC
(CAN) Stocking 1 Team Associate
Walmart Canada
Oakville, ON
- Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 5 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 mins ago
SC
Sales Associate
Staples Canada
Coquitlam, BC
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 25 mins ago
Sales Associate
Laura Canada
Red Deer, AB
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 25 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 25 mins ago
SE
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
SDM Edmonton Jasper NW (SDM Edmonton Jasper NW)
Edmonton, AB
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 25 mins ago
SS
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Strathroy Front E (Sara Elbashir Pharmacy Ltd)
Strathroy, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Mobile Tech Lab

Customer Experience Manager

Thompson, MB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 14, 2027
Posting language: English
Posted: Nov 15, 2026

Original job description

Job description

Mobile Tech Lab is seeking a Customer Experience Manager for our Thompson location.

1530-300 Mystery Lake Road, Thompson, MB - City Centre Mall

Who We Are:

Mobile Tech Lab is your one-stop tech sales & service shop. We are a locally owned leader in Manitoba. Our goal is to “create customers for life” by offering products and services that complete your tech lifecycle, no matter what device. Buy, activate, insure, trade in, and repair your phone, tablet, computer, game console, and more, 7 days a week at any of our locations in Manitoba. Our technicians are professionally trained and certified. We offer same-day repairs using genuine parts for most repairs, plus offer a lifetime guarantee on our work. We perform all iPhone Repairs using Apple diagnostic software, tools, & processes to ensure your repair is done safely and reliably.

What We Are Looking For:

Mobile Tech Lab is seeking a Customer Experience Manager to join our growing team for a full-time/part-time position at our above-listed locations. A customer experience manager embodies our excellent understanding of consumer tech and our penchant for quality and genuine interactions with customers, culminating in an all-around pleasant customer experience. Starting rate is $31 per hour.

What We Offer:

Extended Health Care -Canada Life Benefits Package
Professional on-site training and certification from WISE, Apple, Samsung and more.
Casual dress
Competitive hourly wages
Mobile device wireless plan and insurance plan discounts
Flexible schedule
Free on-site parking
Employee discounts on all services and products
Opportunity for internal career growth; and
Development and coaching opportunities to build on technical skills and knowledge.

Job Duties:

Customer Support
Ensure that customers receive timely and top-notch service.
Greet customers both in person and on the phone.
Answer inquiries and provide information to customers.
Diagnose device issues and explain the services/fees to the customers
Create, modify, and monitor repair tickets.
Communicate with customers and team members on the progress of repair tickets.
Store Operations
Responsible for the care and supervision of store operations and procedures.
Diagnose and resolve technical problems.
Maintain professional demeanour at work.
Maintain accurate cash and payment records on a daily basis.
Be the point of contact for all matters regarding their location.
Maintain healthy communications with staff and customers.
Curate the store interior, such that it is neat and beautifully setup at all
times.
Ensure that we are in compliance with local regulations and guidelines.
Inventory
Intake arriving stock and organize as needed
Keep track of and maintain store inventory and assets.
Consult necessary manuals or guides to research solutions.
May supervise other technical support staff if needed.
Study training materials and follow guides to perform tasks with varied difficulties.
Train new staff and update existing staff on new procedures/processes.

Requirements:

Minimum one year of experience working in the retail industry, 2 years preferred.
Minimum one year of experience working in the sales, 2 years preferred.
Be able to communicate clearly and effectively in oral and written English with customers and other team members.
Knowledge of iPhones, Samsung, and other smartphones, as well as tech in general.
A background in electronic repair or similar technical fields is an asset.
2+ years of experience in a managerial position is preferred but not required.

Other considerations:

Mobility (with a valid license and vehicle) is an asset, as technicians may be shuffled across our multiple locations.
Quickly diagnosing repair issues.

Store Hours of Operation

10 AM to 6 PM every day.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide timely customer support by greeting customers, answering inquiries, diagnosing device issues, explaining services and fees, and managing repair tickets. Oversee store operations, inventory, cash records, staff training, compliance, and the presentation of the store.

Requirements

Applicants need at least one year of retail and sales experience, with two years preferred, and clear written and spoken English communication skills. Knowledge of smartphones and general technology is required; electronic repair experience and two or more years in management are assets or preferred qualifications.

Skills

Customer Service
Retail Sales
Technical Troubleshooting
Smartphone Knowledge
Device Repair Diagnosis
Repair Ticket Management
Inventory Management
Cash Handling
Store Operations
Staff Training
Written Communication
Verbal Communication
Team Communication
Apple Device Support
Samsung Device Support

Benefits

Extended Health Care Benefits
Professional On-Site Training and Certification
Casual Dress
Flexible Schedule
Free On-Site Parking
Employee Discounts
Career Growth Opportunities
Development and Coaching Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Consumer Technology
Mobile Devices
Smartphones
iPhone
Samsung
Apple
Device Repair
Electronic Repair
Technical Troubleshooting
Customer Experience
Customer Support
Retail Sales
Repair Tickets
Inventory Management
Store Operations
Cash Records
WISE Certification
Apple Certification
Samsung Certification
Genuine Parts
Apple Diagnostic Software
Repair Tools
Repair Processes
Staff Training
Customer Communication
Store Compliance

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Work requirements

Jobs in Canada