Find work in Canada.

336,262 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
F
Android Developer
FORM
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
We're looking for an Android Developer to play a proactive role in the design, development, and release of FORM's Android app. Reporting to the Mobile Team Lead, you'll contribute across…
Added 13 mins ago
Manager, IT Service Management
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
…with architecture and planning), configuration / development, integration and data migration, testing and validation, deployment and transition to…
Added 13 mins ago
EN
Senior Forward Deployed Engineer (10570) Toronto, Canada
Extreme Networks
Toronto, ON
- Full-time
…platforms. They write production software, solve complex systems and integration problems, and own technical outcomes from solution design through production readiness. FDEs also identify…
Added 13 mins ago
D
Advisory Agent - Member and Client Experience
Desjardins
Repentigny, QC · Caisse Desjardins Pierre-Le Gardeur
- Full-time
Added 13 mins ago
D
Client Financial Services Agent
Desjardins
Montreal, QC
- Full-time
Added 13 mins ago
Automation Specialist
Spartan Controls Ltd.
Edmonton, AB
Support System Integration Functional Testing (SIFT)
Added 13 mins ago
Senior Manager, Wealth Management Taxation - Montreal, QC
Scotiabank
Montreal, QC
Enhance the delivery of the Total Wealth offering through the integration of tax and estate planning expertise by:
Added 13 mins ago
C
Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
…all technologies and platforms. The Consultant, Full Stack Developer provides technical leadership to development, is responsible for technical design and development of applications using…
Added 13 mins ago
A
Senior Machine Learning Operations Developer: AI/ML Platform
Autodesk
Vancouver, BC · Toronto, ON · Montreal, QC · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
26WD100499, Senior Machine Learning Operations Developer: AI/ML Platform
Added 13 mins ago
Licensed Practical Nurse - Renal Program - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 13 mins ago
Education Facilitator & Infection Control Practitioner (ICP) - Repost
Winnipeg Regional Health Authority
Morris, MB
…resource development with elements of research application and integration, and policy and procedure development as it relates to promote an optimal standard of safety for clients and…
Added 13 mins ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
Current Salesforce certifications such as Platform Administrator, Data 360 Consultant, Data Architect, Integration Architect, Agentforce Specialist, Platform Developer I/II
Added 28 mins ago
Q
Lead Engineer - Mechanical
Qualus
Vancouver, BC
- Full-time
…industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the…
Added 28 mins ago
Senior Manager, Deal Technology: M&A IT (Calgary)
EY
AB · Calgary, AB
…diligence, operational and carve-out planning) and post-deal (e.g., integration planning, tracking, value creation) touching upon key functional areas, across a variety of…
Added 28 mins ago
G
Principal AI Solutions Architect, Customer Success
Genesys
AB · Toronto, ON · ON · Quebec, QC
- Full-time
…solutions. The role combines hands-on development with architecture, integration consulting, Agile leadership, customer enablement, and technical guidance, providing significant influence…
Added 28 mins ago
Product Operations Manager
Brex
Vancouver, BC
Added 43 mins ago
RT
Structural Engineer
Rio Tinto
Labrador City, NL
- Full-time
…unique mine to port approach, taking advantage of our full integration and wholly owned infrastructure to deliver our high-quality concentrate and pellets to our customers across the…
Added 43 mins ago
Bilingual Specialist, Software Engineering (D365 ERP)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
…developed that will enable CMHC to achieve its mission. As an ERP Developer, you will be responsible for the design, development, customization and implementation of solutions. You will act…
Added 43 mins ago
Senior Specialist, Software Engineering (Middleware-AZURE)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
We are looking for an experienced Azure Developer to design, build, and support cloud native integrations and applications that power our enterprise platforms. The ideal candidate has…
Added 43 mins ago
KD
Part-Time Permanent Direct Support Professional - Hamilton
Karis Disability Services
Hamilton, ON
- Part-time
Added 43 mins ago
B
UX/UI Designer, Winter 2027 (Co-op/Internship)- 8 months
BMO
Toronto, ON · BMOPLACE
- Full-time
Added 43 mins ago
IF
Functional Architecture Advisor, Financial Systems
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…while considering sustainability, performance, security, and integration within the existing…
Added 43 mins ago
RB
Lead Business System Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
API & Integration Knowledge : Familiarity with REST/SOAP APIs to facilitate data exchange between systems.
Added 43 mins ago
HC
Research Engineer
Human Computer Lab
Remote, Canada
- Full-time
- Remote
Added 43 mins ago
Software Development Engineer II, Umbrella Training
Amazon
Toronto, ON
…regions. Throughout the day, you'll switch between backend integration work and frontend improvements, while mentoring junior engineers through code reviews. Before wrapping up, you'll…

Modash

Technical Customer Success Manager, Toronto

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 7, 2026

Original job description

Hi! I’m Steph, Head of Growth for Data Products at Modash.

I joined Modash to help grow a newer and increasingly important side of our business: our Data products.

Today, more than 100 companies using Modash data to power their own products and businesses. They’re building creator discovery tools, enriching their own datasets, powering workflows, and solving problems we probably haven't even thought of yet. And we're growing quickly.

A huge part of that growth isn't just finding new customers. It's helping the customers we already have build better products, get more value from our data, and grow with us.

That's where you come in.

Scope of the role & what you'll actually do

We currently have two Technical CSMs in Canada and one in Europe, and we're hiring another based in Toronto, Canada. Your job is simple to explain and hard to do well: help customers turn Modash data into successful products, and own the outcome when getting there gets messy.

You'll own the entire journey for our API customers: from onboarding and adoption to expansion and long-term growth. Doing this well means becoming an extension of their team: understanding what they're building, where they're going, and how Modash can help them get there.

1. Own your portfolio of accounts

You'll manage a portfolio of customers using one or both of our APIs. Success is measured mainly through Net Revenue Retention (NRR) and the work that drives it.

You'll:

Build clear success plans with goals, priorities and next steps
Run regular customer calls and proactively keep things moving
Understand what customers are building and help them use the right data and endpoints
Troubleshoot technical issues and own getting them resolved
Spot risks early and create a plan
Find new ways Modash can help customers grow
Own expansion end-to-end, from spotting the opportunity to closing the upgrade
Own renewals and keep your accounts organised and up to date

2. Onboard new customers

Once a customer buys Modash, you'll become one of their closest partners here.

You'll:

Run a strong Sales → CS handover
Understand what they're building and what success looks like
Create a clear integration plan with milestones and owners
Help them make the right technical decisions and remove blockers
Help them get to first value quickly
Leave every interaction with clear next steps, owners and dates

3. Collaborate across Modash

You'll be the voice of your customers internally.

You'll work closely with Product to bring them clear customer problems and opportunities, connect customers for discovery and testing, coordinate with Sales on expansion, work with Support and Engineering on technical issues, and help Marketing turn what we're learning into useful customer resources.

Even when other teams are involved, you own driving the customer outcome forward.

The tools you'll use:

Vitally → Customer Success CRM
Notion → internal knowledge
Intercom → customer communication and support
Stripe → subscriptions and invoices
FullStory → debugging and customer behaviour
Calendly → scheduling

2+ years in Technical Customer Success, Account Management, Technical Account Management, or a similar customer-facing role
Experience working with APIs or data products, or a background in a technical, product management or product owner role
Comfortable discussing APIs, integrations and data flows. You don't need to code, but you should be technically curious to understand.
You lead customers, rather than simply support them. You ask good questions, understand the real problem and help decide what happens next
You take ownership. When something gets messy, you simplify it, make a judgement and drive it to an outcome
You're a clear, concise communicator who can make complicated things simple
You're commercially minded and naturally look for ways customers can get more value and grow their business
You're proactive, organised and comfortable working without a perfect playbook
Strong written and spoken English

Nice-to-haves

Experience with creator data or creator marketing
Experience owning renewals and expansion
Some coding or data experience, such as reading code, writing small scripts or SQL

Flexible working hours. We trust you to manage your time.
Unlimited paid vacation. Take the time you need to rest and recharge.
Compensation. CAD ca 150,000 to 170,000 on-target earnings (OTE) per year + stock options.
Fully remote working. Work from wherever suits you. The team is based in Toronto and most customers are in North America.
Personal development. We'll support courses, books or conferences that help you grow.
Ownership. Data is an important growth area for Modash. You'll have the autonomy to make decisions, try things and help shape how this part of the business grows.

A little bit more about us...

Founded in 2018 by a high-school dropout and a Canadian (yes, we’re also shocked it’s going so well), Modash is building a suite of tools that help brands scale partnerships with online content creators.

2,700+ companies like Stanley 1913, Sennheiser, and NordVPN already use Modash to manage and scale their influencer marketing work. And we're just getting started. Over the coming decade, brand investment in creators will continue to boom, and Modash will be at the centre of it all.

Modash is here to stay. We have 8-figures in ARR across two products, a $12M series A investment, and we are default alive. We are building a company that will still be here in 20 years; not rushing towards an exit.

We’re almost 100 people distributed across 20+ countries, operating with a fast, async-first culture. If you join Modash, you’ll be surrounded by people who truly want to be the greatest at their craft. People who make you better. Interesting people too, who have done everything from building solar cars, to hanging out with Metallica and Bon Jovi.

Come join us. Be great, do great things, create great memories, all while making a great impact. Do it.

Apply About employer

More about this job

Responsibilities

You will own the entire customer journey for API clients, from onboarding and adoption to expansion and long-term growth. You will act as a technical partner to help customers turn data into successful products while managing renewals and troubleshooting technical issues.

Requirements

Candidates should have at least 2 years of experience in technical customer-facing roles and a strong understanding of APIs or data products. You must be a proactive communicator with the ability to simplify complex technical concepts and drive commercial outcomes.

Skills

Technical Customer Success
Account Management
API integration
Data products
Customer onboarding
Net Revenue Retention
Technical troubleshooting
Relationship management
Strategic planning
Communication
Commercial awareness
Project management
Data analysis
Problem solving

Benefits

Stock options
Unlimited paid vacation
Flexible working hours
Personal development support

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Steph

Keywords

Technical Customer Success Manager
API
Data Products
Vitally
Notion
Intercom
Stripe
FullStory
Calendly
Net Revenue Retention
SaaS
Creator Marketing
Influencer Marketing
Technical Account Management
Integration
Customer Success
Sales
Product Management
SQL
Data Flows

Report this job