Find work in Canada.

322,038 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
CN
Senior Contract Administrator
Canadian Nuclear Laboratories
Chalk River, ON
- Contract
Leading the development and reporting of contract performance, including cost, schedule, quality, and technical metrics.
Added 1 min ago
CA
Adjoint(e) administratif(ve)
Centurion Asset Management Inc.
Montreal, QC
- Full-time
…précis des communications dans le S: Drive. Assister le Property Manager dans la préparation des travaux et des bons de commande en y joignant les devis reçus des prestataires de services,…
Added 1 min ago
OH
Care Coordinator, Temporary Full Time, Central Ottawa Civic, Bells Corners
Ontario Health atHome
Ottawa, ON
- Full-time
Under the general direction of the Manager, Patient Services, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of…
Added 1 min ago
CA
Leasing Agent
Centurion Asset Management Inc.
Calgary, AB
- Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 1 min ago
UO
Career Development Adviser (22.0 hours per week) - Internal Only
University of Brighton
Brighton, NS
- Contract
…Technology and Society. By embedding employability and career development within the curriculum and wider student experience, you will help ensure that every student has access to the…
Added 1 min ago
MT
Senior Project Manager
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Internship
Vacancy Name Senior Project Manager Vacancy No VN1000 Function Syn - Delivery & Operations Work Location Greenhill Data Centre, IOM Business Park, Braddan, Isle of Man, IM2 2QZ Basis…
Added 1 min ago
A
Senior Change Management Consultant
Altis
Kingston, ON
- $90,000 to $119,000 CAD / year
- Contract
…modernize its professional services, and we are looking for a Manager of Organizational Change to lead the way. In this role, you will be the bridge between visionary strategy and…
Added 1 min ago
R
VP & GM Electrical Division
ROBINSON
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
ROBINSON is introducing a new Vice President & General Manager, Electrical Division role to lead the continued growth and development of our Electrical business.
Added 13 mins ago
C
Sr. Quantitative Analyst, Quantitative Risk Modeling
CIBC
Toronto, ON
- Full-time
Quantitative Risk Modelling has several duties with respect to risk models, including model development, monitoring, governance, assessment, and consultation. Reporting to the Sr. Manager,…
Added 13 mins ago
C
Sr. Financial Analyst, Legal Entity Reporting
CIBC
Toronto, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 13 mins ago
LC
Meat Department Manager Full Time Day
Loblaw Companies Limited
Kitimat, BC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 13 mins ago
LC
HMR Department Manager Full Time Day
Loblaw Companies Limited
Bracebridge, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 17 mins ago
CA
Adjoint(e) administratif(ve)
Centurion Asset Management Inc.
Montreal, QC
- Full-time
…précis des communications dans le S: Drive. Assister le Property Manager dans la préparation des travaux et des bons de commande en y joignant les devis reçus des prestataires de services,…
Added 17 mins ago
W
Family Home Visitor
Wesley
Hamilton, ON
- Full-time
The role of Family Home Visitor is to promote the healthy growth and development of children by supporting families in their homes, in person and/or via virtual technology, during various…
Added 17 mins ago
LC
Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Prescott, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 17 mins ago
LC
Assistant Store Manager Fresh Full Time Day
Loblaw Companies Limited
Edmonton, AB
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 17 mins ago
LC
Meat Department Manager Part Time Day
Loblaw Companies Limited
Chemainus, BC
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 17 mins ago
LC
Grocery Department Manager Full Time Day
Loblaw Companies Limited
Fredericton, NB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 17 mins ago
CS
Senior Account Executive, Europe
Carina Software
North Vancouver, BC
- £80,000 to £95,000 GBP / year
- Full-time
The Regional Sales Manager will be responsible for growing an existing book of assigned Navarik customers as well as securing Net New Customers across all solutions. This role is a highly…
Added 17 mins ago
EV
Coordinator, Marketing Operations
Elk Valley Resources
Vancouver, BC
- $80,000 to $100,000 CAD / year
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 17 mins ago
LC
Front End Department Manager Full Time Day
Loblaw Companies Limited
Garibaldi Highlands, BC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 17 mins ago
LC
Meat Department Manager Full Time Day
Loblaw Companies Limited
Winnipeg, MB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 17 mins ago
EG
Event Sales Manager- BMO Center at the Stampede Grounds
Encore Global
Calgary, AB
- Full-time
The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event…
Added 17 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Mississauga, ON
- Full-time
…continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your…
Added 33 mins ago
CI
Project Manager (Nuclear)
Calian in Space & Technology
Toronto, ON
- Full-time
The Project Manager is accountable for independently leading and delivering nuclear and environmental programs from initiation through closeout. This role provides oversight across scope,…

Modash

Technical Customer Success Manager, Toronto

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 7, 2026

Original job description

Hi! I’m Steph, Head of Growth for Data Products at Modash.

I joined Modash to help grow a newer and increasingly important side of our business: our Data products.

Today, more than 100 companies using Modash data to power their own products and businesses. They’re building creator discovery tools, enriching their own datasets, powering workflows, and solving problems we probably haven't even thought of yet. And we're growing quickly.

A huge part of that growth isn't just finding new customers. It's helping the customers we already have build better products, get more value from our data, and grow with us.

That's where you come in.

Scope of the role & what you'll actually do

We currently have two Technical CSMs in Canada and one in Europe, and we're hiring another based in Toronto, Canada. Your job is simple to explain and hard to do well: help customers turn Modash data into successful products, and own the outcome when getting there gets messy.

You'll own the entire journey for our API customers: from onboarding and adoption to expansion and long-term growth. Doing this well means becoming an extension of their team: understanding what they're building, where they're going, and how Modash can help them get there.

1. Own your portfolio of accounts

You'll manage a portfolio of customers using one or both of our APIs. Success is measured mainly through Net Revenue Retention (NRR) and the work that drives it.

You'll:

Build clear success plans with goals, priorities and next steps
Run regular customer calls and proactively keep things moving
Understand what customers are building and help them use the right data and endpoints
Troubleshoot technical issues and own getting them resolved
Spot risks early and create a plan
Find new ways Modash can help customers grow
Own expansion end-to-end, from spotting the opportunity to closing the upgrade
Own renewals and keep your accounts organised and up to date

2. Onboard new customers

Once a customer buys Modash, you'll become one of their closest partners here.

You'll:

Run a strong Sales → CS handover
Understand what they're building and what success looks like
Create a clear integration plan with milestones and owners
Help them make the right technical decisions and remove blockers
Help them get to first value quickly
Leave every interaction with clear next steps, owners and dates

3. Collaborate across Modash

You'll be the voice of your customers internally.

You'll work closely with Product to bring them clear customer problems and opportunities, connect customers for discovery and testing, coordinate with Sales on expansion, work with Support and Engineering on technical issues, and help Marketing turn what we're learning into useful customer resources.

Even when other teams are involved, you own driving the customer outcome forward.

The tools you'll use:

Vitally → Customer Success CRM
Notion → internal knowledge
Intercom → customer communication and support
Stripe → subscriptions and invoices
FullStory → debugging and customer behaviour
Calendly → scheduling

2+ years in Technical Customer Success, Account Management, Technical Account Management, or a similar customer-facing role
Experience working with APIs or data products, or a background in a technical, product management or product owner role
Comfortable discussing APIs, integrations and data flows. You don't need to code, but you should be technically curious to understand.
You lead customers, rather than simply support them. You ask good questions, understand the real problem and help decide what happens next
You take ownership. When something gets messy, you simplify it, make a judgement and drive it to an outcome
You're a clear, concise communicator who can make complicated things simple
You're commercially minded and naturally look for ways customers can get more value and grow their business
You're proactive, organised and comfortable working without a perfect playbook
Strong written and spoken English

Nice-to-haves

Experience with creator data or creator marketing
Experience owning renewals and expansion
Some coding or data experience, such as reading code, writing small scripts or SQL

Flexible working hours. We trust you to manage your time.
Unlimited paid vacation. Take the time you need to rest and recharge.
Compensation. CAD ca 150,000 to 170,000 on-target earnings (OTE) per year + stock options.
Fully remote working. Work from wherever suits you. The team is based in Toronto and most customers are in North America.
Personal development. We'll support courses, books or conferences that help you grow.
Ownership. Data is an important growth area for Modash. You'll have the autonomy to make decisions, try things and help shape how this part of the business grows.

A little bit more about us...

Founded in 2018 by a high-school dropout and a Canadian (yes, we’re also shocked it’s going so well), Modash is building a suite of tools that help brands scale partnerships with online content creators.

2,700+ companies like Stanley 1913, Sennheiser, and NordVPN already use Modash to manage and scale their influencer marketing work. And we're just getting started. Over the coming decade, brand investment in creators will continue to boom, and Modash will be at the centre of it all.

Modash is here to stay. We have 8-figures in ARR across two products, a $12M series A investment, and we are default alive. We are building a company that will still be here in 20 years; not rushing towards an exit.

We’re almost 100 people distributed across 20+ countries, operating with a fast, async-first culture. If you join Modash, you’ll be surrounded by people who truly want to be the greatest at their craft. People who make you better. Interesting people too, who have done everything from building solar cars, to hanging out with Metallica and Bon Jovi.

Come join us. Be great, do great things, create great memories, all while making a great impact. Do it.

Apply About employer

More about this job

Responsibilities

You will own the entire customer journey for API clients, from onboarding and adoption to expansion and long-term growth. You will act as a technical partner to help customers turn data into successful products while managing renewals and troubleshooting technical issues.

Requirements

Candidates should have at least 2 years of experience in technical customer-facing roles and a strong understanding of APIs or data products. You must be a proactive communicator with the ability to simplify complex technical concepts and drive commercial outcomes.

Skills

Technical Customer Success
Account Management
API integration
Data products
Customer onboarding
Net Revenue Retention
Technical troubleshooting
Relationship management
Strategic planning
Communication
Commercial awareness
Project management
Data analysis
Problem solving

Benefits

Stock options
Unlimited paid vacation
Flexible working hours
Personal development support

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Steph

Keywords

Technical Customer Success Manager
API
Data Products
Vitally
Notion
Intercom
Stripe
FullStory
Calendly
Net Revenue Retention
SaaS
Creator Marketing
Influencer Marketing
Technical Account Management
Integration
Customer Success
Sales
Product Management
SQL
Data Flows

Report this job