Office Administrator
- Brampton, ON, Canada
$18.25 to $22 CAD / hour · Part-time
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Job details
- Pay
- $18.25 to $22 CAD / hour
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Order Desk & Customer Service Representative.
Location: Brampton, ON.
Company: Modern Air Filtration Corporation.
About Us
Modern Air Filtration Corporation is a proudly Canadian manufacturer of premium air filtration products serving commercial, industrial, healthcare, and government customers across North America. We are committed to quality, exceptional customer service, and continuous improvement.
As our company continues to grow, we are looking for a highly organized and detail-oriented Order Desk & Customer Service Representative to join our team.
Position Overview
This role is ideal for someone who enjoys working with customers, thrives in a fast-paced environment, and has excellent attention to detail. You will play a key role in processing customer orders accurately, coordinating with internal departments, and ensuring our customers receive outstanding service. A strong understanding of numbers, pricing, and order accuracy is essential. An accounting or bookkeeping background is considered a significant asset.
Responsibilities
Please submit your resume along with a brief cover letter explaining why you'd be a great fit for our team.
Location: Brampton, ON.
Company: Modern Air Filtration Corporation.
About Us
Modern Air Filtration Corporation is a proudly Canadian manufacturer of premium air filtration products serving commercial, industrial, healthcare, and government customers across North America. We are committed to quality, exceptional customer service, and continuous improvement.
As our company continues to grow, we are looking for a highly organized and detail-oriented Order Desk & Customer Service Representative to join our team.
Position Overview
This role is ideal for someone who enjoys working with customers, thrives in a fast-paced environment, and has excellent attention to detail. You will play a key role in processing customer orders accurately, coordinating with internal departments, and ensuring our customers receive outstanding service. A strong understanding of numbers, pricing, and order accuracy is essential. An accounting or bookkeeping background is considered a significant asset.
Responsibilities
- Process customer orders accurately and efficiently.
- Prepare quotations and sales orders.
- Review pricing, purchase orders, and invoices for accuracy.
- Communicate with customers via phone and email.
- Coordinate with production, shipping, and purchasing departments.
- Track order status and provide timely updates to customers.
- Resolve customer inquiries professionally and efficiently.
- Maintain accurate customer records and documentation.
- Assist with invoicing and order reconciliation.
- Support general administrative and office duties.
- Excellent attention to detail.
- Strong organizational and time management skills.
- Outstanding verbal and written communication skills.
- Comfortable working with numbers and performing calculations.
- Accounting, bookkeeping, or finance experience is an asset.
- Previous customer service or order desk experience preferred.
- Proficient with Microsoft Office (Excel, Outlook, Word).
- Experience with ERP or accounting software is an asset.
- Ability to multitask and prioritize in a fast-paced environment.
- Positive attitude and strong work ethic.
- Notices the small details others miss.
- Double-checks their work before submitting it.
- Enjoys solving problems and helping customers.
- Takes ownership and follows through.
- Works well independently and as part of a team.
- Is dependable, honest, and professional.
- Competitive compensation.
- Full-time, permanent position.
- Monday to Friday schedule.
- Supportive team environment.
- Opportunities for growth and advancement.
- Stable employment with a growing Canadian manufacturer.
Please submit your resume along with a brief cover letter explaining why you'd be a great fit for our team.
More about this job
Responsibilities
Process customer orders, quotations, and sales orders accurately, and review pricing, purchase orders, and invoices. Communicate with customers, coordinate with internal departments, track orders, resolve inquiries, maintain records, and assist with invoicing and general office duties.
Requirements
The role calls for strong attention to detail, organization, communication, numerical ability, and the ability to multitask in a fast-paced environment. Customer service or order desk experience is preferred; accounting, bookkeeping, finance, and ERP or accounting software experience are assets, along with proficiency in Microsoft Office.
Skills
- Order Processing
- Customer Service
- Quotation Preparation
- Sales Order Preparation
- Pricing Review
- Purchase Order Review
- Invoice Review
- Customer Communication
- Order Tracking
- Problem Solving
- Recordkeeping
- Invoicing
- Order Reconciliation
- Attention To Detail
- Time Management
- Microsoft Office
Benefits
- Competitive Compensation
- Supportive Team Environment
- Opportunities For Growth And Advancement
- Stable Employment
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Manufacturing
- Finance & Accounting
- Logistics
Keywords
- Order Desk
- Customer Service
- Order Processing
- Quotations
- Sales Orders
- Pricing
- Purchase Orders
- Invoices
- Order Accuracy
- Production Coordination
- Shipping Coordination
- Purchasing Coordination
- Order Tracking
- Customer Records
- Invoicing
- Order Reconciliation
- Accounting
- Bookkeeping
- Finance
- Microsoft Office
- Excel
- Outlook
- Word
- ERP Software
- Accounting Software
- Air Filtration
- Machinery Manufacturing