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Added 7 mins ago
CRM Campaign Coordinator
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Modern Niagara

Insurance Claims Liability Specialist

Ottawa, ON, K2M 2G8, Canada
Vaughan, ON, L4H 4S6, Canada

Pay: Expected annual compensation; $90,000 - $105,000.
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

Role Summary

The Insurance Claims & Liability Specialist manages insurance claims and supports risk management initiatives across Modern Niagara's operations. This role works closely with business units, insurance brokers, insurers, adjusters, and legal partners to facilitate claims resolution, support insurance program administration, identify emerging risks, and promote best practices that help protect the organization.

Why This Role Matters to Modern Niagara

Effective claims management and risk oversight are critical to protecting Modern Niagara's people, projects, reputation, and financial performance. This role helps ensure claims are managed efficiently, supports informed risk management decisions, and provides valuable insights into loss trends and prevention opportunities across the organization.

Key Impact / Purpose

Manage insurance claims efficiently and support favorable claim outcomes.
Strengthen risk management practices through reporting, education, and trend analysis.
Support insurance program administration and renewal activities.
Foster strong relationships with insurers, brokers, adjusters, legal professionals, and internal stakeholders.

Duties and Responsibilities:

Manage the day-to-day administration and adjustment of insurance claims, working with business units to obtain supporting documentation and facilitate timely resolution.
Coordinate with insurance brokers, insurers, adjusters, legal professionals, and internal stakeholders throughout the claims process.
Monitor and track claims activity, claim settlements, recoveries, and receipt of insurance funds.
Follow up on outstanding documentation and information requests to support efficient claims handling.
Maintain accurate claim files, records, documentation, and supporting correspondence.
Prepare regular claims status reports, loss analyses, and trend reports for operational leaders and business stakeholders.
Assist with the collection and preparation of underwriting information required for insurance renewals.
Support risk management initiatives through training, education, and awareness programs for operational leadership teams.
Identify claim trends, recurring issues, and opportunities for risk reduction and continuous improvement.
Provide recommendations to support loss prevention and risk mitigation efforts across the organization.
Assist with insurance program administration and support other risk management activities as required.

Must Haves:

Experience managing commercial insurance claims, claims administration, risk management, insurance brokerage, underwriting, or a related field.
Strong understanding of commercial insurance products with particular emphasis on Commercial General Liability (CGL) and property-related exposures.
Experience working with insurers, brokers, adjusters, legal professionals, and internal stakeholders.
Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
Excellent attention to detail and documentation practices.
Strong analytical, problem-solving, and investigative skills.
Exceptional written and verbal communication skills.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams.
Ability to work effectively in a fast-paced environment while managing competing priorities.
Commitment to continuous learning and professional development.

Nice to Haves:

Post-secondary diploma or degree in Business Administration, Risk Management, Insurance, or a related discipline.
Chartered Insurance Professional (CIP), Canadian Risk Management (CRM), or progress toward a professional designation.
Experience within the construction, engineering, or contracting industries.
Knowledge of commercial property and casualty insurance programs, including:

Commercial General Liability (CGL)
Builders Risk
Wrap-Up Liability
Property Insurance

Familiarity with additional commercial insurance coverages such as Directors & Officers (D&O), Errors & Omissions (E&O), Automobile, Environmental, and Cyber insurance.
Experience supporting insurance renewals, underwriting submissions, and risk analysis activities.
Experience developing claims reporting, trend analysis, and loss prevention recommendations.

This is a new position. Expected annual compensation; $90,000 - $105,000.

Modern Niagara offers a competitive total compensation package including:

Performance based bonus opportunities.
Defined Contribution Pension Plan with a generous employer contribution 
Flexible Health and Dental benefits with tiered options to meet the needs of you and your family 
An annual health spending account to support your overall wellness 
24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services 
A competitive vacation package with additional vacation granted throughout your tenure with the organization. 
Employer Paid Parental Leave Top Up 
Annual Community Day dedicated to volunteering and giving back to the communities where we live and work 
Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others

Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara

Who We Are

Modern Niagara helps building owners, managers, and general contractors meet the mechanical, and electrical needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We are committed to having a positive and meaningful impact on Canada’s infrastructure - and on the communities where we live, learn, work, and heal. We build for life.

Our Culture & Values

We value passion, initiative, determination, professionalism, and teamwork. Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.

Diversity, Equity & Inclusion at Modern Niagara

We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry. We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process. If you require accommodation at any stage of the recruitment process, please contact us at [email protected] so we can make appropriate arrangements.

We appreciate every applicant’s interest in joining Modern Niagara. Only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Insurance Claims & Liability Specialist manages day-to-day insurance claims and supports risk management initiatives across the organization. This role involves coordinating with brokers, insurers, and legal partners while providing data-driven insights to support loss prevention and program administration.

Requirements

Candidates must have experience in commercial insurance claims or risk management with a strong understanding of CGL and property exposures. Proficiency in Microsoft Office and excellent organizational and communication skills are required to manage multiple priorities effectively.

Skills

Claims administration
Risk management
Commercial general liability
Insurance brokerage
Underwriting
Claims resolution
Loss analysis
Trend reporting
Documentation
Problem-solving
Communication
Microsoft office suite
Property insurance
Stakeholder management
Data analysis

Benefits

Performance based bonus
Flexible health and dental benefits
Annual health spending account
Employee and family assistance program
Vacation package
Employer paid parental leave top up
Annual community day
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Claims management
Risk management
Commercial general liability
Property insurance
Underwriting
Insurance brokerage
Loss prevention
Trend analysis
Construction
Engineering
Contracting
Builders risk
Wrap-up liability
Errors & omissions
Cyber insurance
Microsoft word
Microsoft excel
Microsoft powerpoint
Microsoft teams
Chartered insurance professional
Canadian risk management
Documentation
Reporting
Stakeholder engagement

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