Find work in Canada.

546,874 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
KB
Merchandising Associate - Reset Team
Kent Building Supplies
Moncton, NB
- Full-time
…improving and standardizing our product presentation to enhance the customer shopping experience and drive sales. This role is responsible for assigned merchandising reset and…
Added 7 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Burnaby, BC
- Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 7 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Huntsville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Delivery Person, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Assistant Front Store Manager, Hourly Union Full Time Flexible Shifts
Shoppers Drug Mart
Sydney, NS
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 7 mins ago
W
Self Checkout Attendant
Walmart
Fort Saskatchewan, AB
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 7 mins ago
W
(CAN) Asset Protection Associate
Walmart
Lloydminster, AB
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 7 mins ago
SR
Retail Operations Supervisor
Staples Retail
Terrace, BC
- Full-time
Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all…
Added 21 mins ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 21 mins ago
FR
Part-Time Building Operator
FirstService Residential Canada
Calgary, AB
- Part-time
Ensure resident satisfaction by delivering a prompt, courteous service completing all work in a professional manner while ensuring a positive “resident service” experience to all residents.
Added 21 mins ago
A
Community Growth Associate
Assemble
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
As a Community Growth Associate, you'll drive growth within the member companies that already know and value Assemble. You'll research and map each account in your Practice to see who is…
Added 21 mins ago
MS
Warehouse Team Lead
Marks Supply Inc.
Vaughan, ON
- Full-time
…improvements while ensuring efficient workflow and maintaining strong customer and internal…
Added 21 mins ago
FF
Applications Engineer / Specialist (Associate Level Considered)
FPS Food Process Solutions Corporation
Richmond, BC
- Full-time
Candidates with less experience will be considered for the position of Applications Associate.
Added 21 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 21 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 21 mins ago
MS
Warehouse Team Lead
Marks Supply Inc.
Kitchener, ON
- Full-time
…improvements while ensuring efficient workflow and maintaining strong customer and internal…
Added 21 mins ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.
Added 21 mins ago
Customer Experience Associate - Hillside Shopping Centre, Victoria BC (22.5hrs/week)
Scotiabank
Victoria, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 21 mins ago
MI
Account Associate, Commercial Insurance
Masters Insurance
Remote, Canada
- Full-time
- Remote
Proven experience in the insurance industry or a related field.
Added 21 mins ago
TH
Cashier : Part Time - CHINOOK
The Home Depot
Canada
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 21 mins ago
TH
Lumber Sales Associate : Part Time - RICHMOND
The Home Depot
Richmond, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 21 mins ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 21 mins ago
T
Customer Experience Associate
TD
Elora, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…

Moe's Home Collection

Customer Care Associate

Vancouver, BC, V6A 4L5, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: 1+ year of customer service or order management experience in a high-volume environment
Posting language: English
Posted: Oct 30, 2026

Original job description

ABOUT US:

Design made simple for the modern home. Our passion lies in furniture and design, and it is the fuel that drives our business. We are a family-run company and aim to maintain this as we continue to rapidly grow. We’re entrepreneurial. We challenge the status quo, aren’t afraid to try new ideas, and we leverage our agile structure to make smart decisions and find new opportunities.

We’re a people-first company and what we do wouldn’t be possible without our customers. For this reason, we like to say that our collections are always customer curated. Join our flexible work culture and team of creative and passionate individuals.

The mission of our Customer Care department is to provide exceptional service and support to our customers by delivering a responsive, seamless experience from start to finish.

Reporting directly to the Customer Care Supervisor, the Customer Care Associate, Wholesale will bring excellent organizational skills to manage orders from receipt to shipment, including order entry, scheduling, order verification, issues resolution, and data management.

DUTIES & RESPONSIBILITIES:

Build and maintain rapport with key customers
Manage all customer inquiries; ensuring customer expectations are met and exceeded
Accurate entry of orders, returns, and other data into our ERP system, within defined quality standards and departmental KPI’s
Schedule orders according to current manufacturing capacity
Communicate order changes and status in a timely and professional manner
Act as a customer liaison with the appropriate internal departments (i.e. Sales)
Maintain Customer Records in our ERP system
Meet and maintain department/team reporting metrics
Provide backup to other customer service staff in the department

SKILLS & QUALIFICATIONS:

1+ year of customer service or order management experience in a high-volume environment
Intermediate to advanced computer skills including Microsoft Office, navigating the web, and ability to type 50+ wpm
High School diploma required
Professional written and verbal proficiency in English
Excellent telephone etiquette and ability to de-escalate customer concerns

WHAT WE OFFER:

Competitive salary plus bonus.
Comprehensive benefits plan (health, dental, vision) with enhanced coverage for mental health resources.
Three weeks of vacation in your first year.
Hybrid environment with the opportunity to work remotely for two weeks per year.
Casual, dog-friendly, and open office with views of downtown Vancouver and the North Shore mountains.
Stocked kitchen with snacks, fresh fruit, coffee, and tea.
Ergonomic workstations with sit-stand desks.
Free electric vehicle charging at our head office.
Generous product discounts for yourself, friends, and family.
Professional development opportunities.
Office gym and free weekly spin classes at Ride Cycle Club (locations in Vancouver, Calgary, and Toronto).

The salary range for this role is currently budgeted at 46,000 - 50,000 annually.

We appreciate hearing from all candidates, however, only those under consideration will be contacted. Moe’s is proud to be an equal opportunity employer who is committed to inclusive hiring practices.

Apply About employer

More about this job

Responsibilities

The Customer Care Associate will manage the full order lifecycle from receipt to shipment, including order entry, scheduling, and verification. They will also act as a liaison between customers and internal departments to ensure exceptional service and resolve inquiries.

Requirements

Candidates must have at least one year of customer service or order management experience in a high-volume environment. Proficiency in Microsoft Office, strong typing skills, and a high school diploma are required.

Skills

Customer service
Order management
Data entry
ERP systems
Microsoft Office
Typing
Communication
Organizational skills
Scheduling
Issues resolution
Telephone etiquette
De-escalation
Reporting
Data management

Benefits

Competitive salary
Bonus
Health insurance
Dental insurance
Vision insurance
Mental health resources
Three weeks of vacation
Hybrid work environment
Dog-friendly office
Stocked kitchen
Ergonomic workstations
Free electric vehicle charging
Product discounts
Professional development opportunities
Office gym
Free weekly spin classes

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Wholesale
Order Management
ERP
Microsoft Office
Data Entry
KPI
Scheduling
Customer Liaison
Reporting
High-volume environment
Customer Service
Order Entry
Inventory
Logistics

Report this job