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Added 1 min ago
LH
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Toronto, ON · North York, ON
- $100,000 to $120,000 CAD / year
- Full-time
Business Solutions Manager, Occupational Health & Specialty Programs
Added 1 min ago
IW
Business Systems Analyst & Developer - Data, AI & Agentic Automation
Innotech Windows + Doors
Langley (District), BC · Langley, BC
- Full-time
Degree or diploma in Computer Science, Information Technology, Data Science, Business Analytics, Engineering, or a related field, or equivalent practical experience.
Added 1 min ago
M
Project Manager, IM-Related Level 2
Mindtris
Victoria, BC
- Full-time
This is a procurement for one consultant role of Project Manager IM-related Level 2 to work on the infrastructure transition from the current vendor to a new payment processing service…
Added 1 min ago
TO
Workovers &DHR&M Engineering Student
Tundra Oil & Gas
Virden, MB
- Internship
Onsite training of service rig operations and coordinating
Added 1 min ago
BU
Client Engagement Specialist
Brandon University
Brandon, MB
- Full-time
Reporting to the Product Delivery Manager, the Client Engagement Specialist plays a pivotal role in enhancing client relationships, improving service delivery experiences, and supporting…
Added 1 min ago
GF
Manager, Chronic Disease & Population Health
Guelph Family Health Team
Guelph, ON
- Full-time
The Manager, Chronic Disease & Population Health provides clinical program and people leadership for Guelph FHT's chronic disease services and community-based programs. The role is…
Added 1 min ago
WL
Sport Medicine and Athlete Performance Manager
Wilfrid Laurier University
Waterloo, ON
- $85,357 to $106,696 CAD / year
- Contract
…Faculty of Science, and athletics & recreation support staff, the Manager designs tailored protocols and staff management of the Athletic Therapy and Strength & Conditioning teams and…
Added 1 min ago
TS
Program Co-ordinator
The Salvation Army in Canada
Hamilton, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 min ago
PM
Global Brand Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $130,000 to $140,000 CAD / year
- Full-time
Reporting to SVP Global Head of Marketing, the Global Brand Manager will be responsible for developing, executing, and overseeing strategic marketing initiatives to promote and enhance the…
Added 1 min ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 min ago
D
Program Manager
DCM
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to…
Added 1 min ago
CC
National Account Manager
Cogent Communications
Toronto, ON
- Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 1 min ago
ZI
Feature Film Line Producer
ZenaTech Inc.
Vancouver, BC
- $85,000 to $95,000 CAD / year
- Full-time
ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical…
Added 1 min ago
V
Assistant Branch Manager - Lynn Creek
Vancity
North Vancouver, BC
- Full-time
As an Assistant Branch Manager, you will establish and develop relationships with our business community contacts and look for opportunities to promote Vancity products and services with…
Added 2 mins ago
A-
Manager, Underwriting
AMA - Alberta Motor Association
Calgary, AB
- Full-time
We are seeking an experienced and people-focused Manager, Mortgage Underwriting to lead our underwriting team and oversee the quality, consistency, and efficiency of mortgage credit…
Added 2 mins ago
Manager of Academic Services
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
The Manager of Academic Services is responsible for supporting the effective day-to-day operation of academic service areas that contribute to student recruitment, admissions, registrarial…
Added 2 mins ago
Analyst, Inventory Control
CONA Services
Brampton, ON
Reporting to the Warehouse Inventory Manager, the Inventory Control Analyst works within our warehouses managing and controlling inventory and working through process improvement as…
Added 2 mins ago
Analyst, Inventory Control
CONA Services
Brampton, ON
Reporting to the Warehouse Inventory Manager, the Inventory Control Analyst works within our warehouses managing and controlling inventory and working through process improvement as…
Added 2 mins ago
E
Engineer in Training I
Enbridge
Edmonton, AB
- Full-time
…corrosion-growth, remaining-strength, crack-fatigue, fitness-for-service, and threat-interaction evaluations, with appropriate coaching and technical…
Added 2 mins ago
B
Client Service Assistant
BMO
Toronto, ON · CLAIRE
- Full-time
…with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment…
Added 2 mins ago
B
Customer Service Representative
BMO
Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 17 mins ago
RM
Project Manager, Environmental Assessment and Studies
Regional Municipality of Peel
Brampton, ON
- Other
Who we are: Peel is known as a leading water and wastewater service provider. We deliver exceptional service to our customers by ensuring the community is provided with a safe and…
Added 17 mins ago
OR
Ambassadeur de marque beaute
OSL Retail Services Inc
Quebec, QC
- Other
Prend des initiatives et poursuit de manière proactive les normes de service clés
Added 17 mins ago
OD
Ambassadeur de marque beaute
OSL Direct Services
Quebec, QC
- Other
Prend des initiatives et poursuit de manière proactive les normes de service clés
Added 17 mins ago
SC
Funeral Home Manager
Service Corporation International
Peterborough, ON
- Full-time
Collaborate with Finance Field Manager to monitor and understand financial trend, changes, and mechanisms to drive financial goals.

Moe's Home Collection

Data Analyst (Claims)

Vancouver, BC, V6A 4L5, Canada

The salary range for this role is currently budgeted at $60,000 - $70,000 annually. · Full-time

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Job details

Pay: The salary range for this role is currently budgeted at $60,000 - $70,000 annually.
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

ABOUT US:

Design made simple for the modern home. Our passion lies in furniture and design, and it is the fuel that drives our business. We are a family-run company and aim to maintain this as we continue to rapidly grow. We’re entrepreneurial. We challenge the status quo, aren’t afraid to try new ideas, and we leverage our agile structure to make smart decisions and find new opportunities.

We’re a people-first company and what we do wouldn’t be possible without our customers. For this reason, we like to say that our collections are always customer curated. Join our flexible work culture and team of creative and passionate individuals.

Reporting directly to the Manager, Product Development & Sourcing, the Data Analyst (Claims) will turn claims, returns, and customer feedback data into clear, actionable insights that help our Quality team identify and resolve product issues. As Moe’s first dedicated data analyst, this role will also help shape how claims data is collected, analyzed, and reported by improving data feeds, building recurring reports and dashboards, and developing repeatable processes and SOPs.

This is a full-time, hybrid/remote role, with Vancouver, BC preferred. The Data Analyst (Claims) will work closely with Quality (QC), the Resolutions Team, Product Development, the Asia Office, and the Moe’s, Sundays, and Hetta brand teams.

DUTIES & RESPONSIBILITIES:

Claims data consolidation and analysis

Gather raw claims, returns and damage data from all sources (SAP, Resolutions Team logs, customer data, brand channels) into one clean, consistent dataset
Clean, standardize and categorize claims by product, SKU, vendor, defect type, channel and region
Identify trends, recurring defects and root-cause signals across Sundays, Hetta and Moe's
Summarize the top issues for QC with clear evidence (volume, cost, affected SKUs and vendors) so they can investigate and resolve

Cross-functional partnership

Work with the Resolutions Team and Customer Data to understand how claims are captured and coded
Partner with QC to track issues from detection through corrective action and confirm whether fixes reduce claims
Share findings with Product Development, Sourcing and brand teams to inform vendor and product decisions

Data feed improvement

Map current claims data sources and flows, and document gaps, duplicates and inconsistencies
Recommend improvements to data capture, such as standard defect codes, required fields and photo or SKU linkage
Help set data quality standards and check that they are followed

Reporting and SOPs

Build and maintain recurring claims reports and dashboards (e.g. weekly top issues, monthly trends by vendor and SKU)
Write SOPs for data collection, cleaning, analysis and reporting so the process is repeatable
Respond to ad hoc data requests from leadership and partner teams

SKILLS & QUALIFICATIONS:

Required

2–4 years in a data or business analyst role, ideally in retail, e-commerce, furniture or consumer products
Advanced Excel: Power Query, pivot tables, XLOOKUP/INDEX-MATCH, data cleaning
Hands-on experience building dashboards in Power BI
Experience pulling and working with data from SAP or another ERP
Comfortable working with data from multiple sources and making it reliable
Able to turn analysis into a clear, short story for non-technical teams
Self-directed and organized; comfortable being the first person in a role and building processes from scratch
Strong written communication, including documenting processes and SOPs, proficient with AI tools (Claude, ChatGPT).

Nice to have

Experience with claims, returns, warranty or quality data
Familiarity with product quality, sourcing or vendor management
Experience working with teams across time zones (North America and Asia)
Degree in business, statistics, data analytics or a related field, or equivalent experience
Experience in the furniture, fashion, or consumer goods industry is a plus

What success looks like in year one

QC gets a regular, trusted summary of top claims issues instead of pulling data by hand
All claims sources are mapped, and a single consolidated claims dataset is in use
Recurring claims dashboards are live and used by QC, Resolutions and brand teams
SOPs cover the full claims data process, so reporting continues if the analyst is away
Fixes driven by the analysis show a measurable drop in claims for the targeted SKUs or vendors

WHAT WE OFFER:

Competitive salary plus bonus.
Comprehensive benefits plan (health, dental, vision) with enhanced coverage for mental health resources.
Three weeks of vacation in your first year.
Casual and open office with views of downtown Vancouver and the North Shore mountains.
Stocked kitchen with snacks, fresh fruit, coffee, and tea.
Ergonomic workstations with sit-stand desks.
Free electric vehicle charging at our head office.
Generous product discounts for yourself, friends, and family.
Professional development opportunities.
Office gym and free weekly spin classes at Ride Cycle Club (locations in Vancouver and Toronto).

The salary range for this role is currently budgeted at $60,000 - $70,000 annually.

We appreciate hearing from all candidates, however, only those under consideration will be contacted. Moe’s is proud to be an equal opportunity employer who is committed to inclusive hiring practices

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More about this job

Responsibilities

The Data Analyst will consolidate and analyze claims, returns, and customer feedback data to identify product issues and trends. They will also build recurring reports, dashboards, and SOPs to improve data collection and cross-functional decision-making.

Requirements

Candidates should have 2–4 years of experience in a data or business analyst role with advanced Excel and Power BI skills. Experience with ERP systems like SAP and the ability to translate complex data into actionable insights for non-technical teams is required.

Skills

Data analysis
Excel
Power Query
Pivot tables
Power BI
SAP
ERP systems
Data cleaning
Reporting
SOP development
Process improvement
Cross-functional collaboration
Root-cause analysis
Communication
AI tools

Benefits

Health insurance
Dental insurance
Vision insurance
Mental health resources
Paid vacation
Product discounts
Professional development opportunities
Office gym
Free spin classes
Electric vehicle charging

Visa sponsorship

Not detected in the job text

Keywords

Data Analyst
Claims
Returns
Quality Control
SAP
Power BI
Excel
Power Query
Data Cleaning
SOP
Dashboarding
Retail
E-commerce
Furniture
Vendor Management
Product Development
Root-cause analysis
Data visualization
Business Intelligence
AI tools
Claude
ChatGPT
Data mapping
KPI tracking
Cross-functional partnership

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