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Mohawk College

Enrolment Operations and Business Systems Analyst (I/O: October 2026 - March 2027)

Hamilton, ON, Canada

Pay: Rate of Pay: Payband I (Start Rate: $41.20 per hour)
Apply by: Sep 26, 2026
Experience: Minimum 3 years of related work experience, working with software applications and databases.
Working hours: 35 hours/week
Posting language: English
Posted: Sep 21, 2026

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Original job description

Enrolment Operations and Business Systems Analyst (I/O: October 2026 - March 2027)

Status: Initiatives & Opportunities: October 2026 – March 2027

Hours: Monday – Friday, 35 hours/week

Home Campus: Fennell (hybrid work arrangements available)

Rate of Pay: Payband I (Start Rate: $41.20 per hour)

Vacancy Status: 1 vacancy available

Posting Date: September 21st, 2026

Closing Date: September 25th, 2026 at 7:00 pm EST

Preference will be given to qualified employees within the Full Time Support Staff bargaining unit, Appendix D (6 consecutive months in Appendix D status) and RPT employees who have passed probation at Mohawk College.

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Reporting to the Manager, Enrolment Services and Supports, and the Manager, Business Transformation team, the Enrolment Operations & Business Systems Analyst is a key member of the Registrar’s Office (RO) and is responsible for providing a combination of technical, business, and operational support for the college’s enrolment systems to ensure proactive management of enrolment activities and data.

The incumbent plays a key role in the Banner Transformation project, supporting the team directly with functional business and technical architecture changes as well as serving as a subject matter expert, including developing training resources and attending workshops to support the project.

This position may require occasional evening or weekend work.

What you’ll be doing:

Banner Implementation Support

Providing technical support and guidance to members of the department as well as other areas of the college, as required, regarding the Banner project.
Supporting and in some cases leading testing and business requirement development for all activities from admissions to registration, as impacted by the Banner system, extensibility and integrations.
Developing and maintaining training and resource documentation for users.
Further evaluating and documenting business processes and ongoing system opportunities to determine efficiencies in support of all-semester enrolment activities.
Training staff on new processes related to the Banner implementation.

Admissions – Banner and OCAS Modules

Annual set-up and maintenance of the Banner Admissions module and all programs, as well as enrolment targets and updates throughout the year.
Accurate and timely processing of applications, offers, and confirmations is extremely critical to the success of the college’s Strategic Enrolment plan and financial well-being.
Ensuring integration of the Ontario Colleges Application Service (OCAS) file transmissions into the Banner Admissions module, by performing a series of recurring operations to transfer and process data received through the OCAS file transmission.
Responsible for setting up the Banner Admissions system with all required data to allow for accurate processing of applicant data, as well as providing OCAS with required program data for each applicant cycle.
Ensures rigorous efficiency in developing and maintaining the calendar of pre-defined business cycle events to ensure all activities including, but not limited to, set-ups, system rolls and uploads, processes, system upgrades, and internal and external hard and soft communications, occur on time, in the proper order, and with absolutely accuracy according to the business cycles of all concurrent terms.
Provides reports and statistics to department management of applicant and all-semester activity, thereby allowing appropriate actions to take place in order to achieve the college’s enrollment plan.
Works closely with the Manager, Enrolment Services & Supports and Admission Advisors to apprise them of system issues, communicates statuses of applicant/program activity, as well as to address specific questions from Admission Advisors with respect to applicant records. Responding to these questions may require extensive investigation into applicant records and/or results of system processes.

Other duties as assigned.

What you’ll bring to the role:

3-year degree or diploma in Computer Science Technology or a related field.
Minimum 3 years of related work experience, working with software applications and databases.
Well-defined communication skills to articulate technical problems and solutions.
Ability to work in Banner and become knowledgeable with upgrades, patches and versions that are implemented regularly.
Proven skills in the application of computer software, especially ACCESS, Excel and the ability to integrate databases.
In depth knowledge of Banner forms and tables.
Experience in a role that demonstrates a high attention to detail is critical as this role is responsible for ensuring data integrity.
Experience in post-secondary would be an asset.
Programming (SQL).
Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
The ability to communicate and work effectively with diverse students, employees, and communities.

What we offer:

Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
93% top up of maternity and parental leave pay for 52 weeks.
Progressive vacation plan starting with 15 vacation days plus annual holiday closure.
Access to Employee Family Assistance Program including counselling services, financial literacy services, nutrition advice and more.
Comprehensive benefits package including health, dental, vision, paramedical services (massage therapy, acupuncture, naturopath, psychotherapy and psychology), short-term and long-term disability.
Ability to take courses at a reduced rate for employees and dependents.

To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/

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More about this job

Responsibilities

The analyst provides technical and operational support for enrolment systems, specifically leading testing and business requirement development for the Banner transformation project. They are also responsible for the annual set-up and maintenance of admissions modules and ensuring the accuracy of applicant data.

Requirements

Candidates must possess a 3-year degree or diploma in Computer Science Technology or a related field and at least 3 years of relevant experience. Proficiency in Banner, SQL, and database integration is required, along with strong communication and analytical skills.

Skills

Banner
SQL
Data integrity
Business process analysis
Technical support
Database management
Microsoft Access
Microsoft Excel
System testing
Documentation
Training
Enrolment management
Communication
Problem solving
Admissions processing

Benefits

Defined benefit pension plan
Maternity and parental leave top up
Vacation plan
Employee family assistance program
Health insurance
Dental insurance
Vision insurance
Paramedical services
Short-term disability
Long-term disability
Reduced tuition rates

Visa sponsorship

Not detected in the job text

Keywords

Banner
SQL
Microsoft Access
Microsoft Excel
Registrar's Office
Enrolment Services
Business Transformation
Data Integrity
Admissions
OCAS
System Integration
Database Management
Technical Architecture
Business Analysis
Higher Education
Software Applications
Reporting
Process Improvement
Training
Documentation

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