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Added 2 months ago
HR
Nurse Practitioner, Nurse Led Outreach Team
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Evaluation of outcomes for the programs and make recommendations for change in consultation with Program Director and Manager
Added 2 months ago
C
Human Resources Manager
Cybera
Calgary, AB
- Full-time
As our Human Resources Manager, you will play a dual role - acting as a hands-on operational collaborator and a strategic organizational leader. Reporting to the VP, Strategic…
Added 2 months ago
Program Support Officer - Appendix D/Temporary Assignment (September 2026 - October 2027)
Mohawk College
Hamilton, ON
This position provides front-line administrative support to all programs in the School of Nursing.
Added 2 months ago
P
Workforce Transformation Manager
PwC
Toronto, ON
- Full-time
At PwC, our people in Workforce Transformation focus on providing consulting services related to human resources function, talent management, and organizational development. These…
Added 2 months ago
B
People & Culture Operations Coordinator
BN3TH
North Vancouver, BC
- Full-time
1–3 years of experience in a People & Culture, Human Resources, or administrative role.
Added 2 months ago
OS
Account Manager, Business Development
Ottawa Senators
Ottawa, ON · Kanata, Ontario
- Full-time
…disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the…
Added 2 months ago
SS
Office Management Business Partner
Sienna Senior Living
Markham, ON
- Full-time
…heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional…
Added 4 months ago
CC
Case Manager - West Scattered Site - 10989
Colorado Coalition for the Homeless
Quinte West, Ontario
- Full-time
Must have a Valid unrestricted Drivers license · Valid driver’s license required
Added 4 months ago
MK
Community Justice Worker, Nisichawayasihk Cree Nation (Nelson House)
Manitoba Keewatinowi Okimakanak
Nelson House, Manitoba
- Full-time
Must have the ability to travel to various MKO communities as required and work flexible hours
Added 3 months ago
P
Real Assets, Infrastructure Project Finance, Manager
PwC
Surrey, British Columbia · Vancouver, British Columbia · St. John's, Newfoundland and Labrador · Toronto, Ontario · Victoria, Prince Edward Island
- Full-time
…skills and the ability to coordinate various stakeholders and…
Added 1 month ago
Registered Nurse (N2) - Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…information on the required proficiency level, please contact the Human Resources…
Added 6 months ago
Hivunikȓaq Uqautchiptigun Aulapkaiȓuaq (Language Revitalization Coordinator)
Inuvialuit Regional Corporation
Aklavik, Northwest Territories
…development, and delivery of community-based language revitalization programs, working closely with the Capacity Manager to secure funding and ensure successful program execution. They…
Added 6 months ago
Uqausiitigun Aulatchiyi (Language Revitalization Coordinator)
Inuvialuit Regional Corporation
Sachs Harbour (Ikaahuk), Northwest Territories · Sachs Harbour, Northwest Territories
The Uqausiitigun Aulatchiyi leads the planning, development, and delivery of community-based language revitalization programs, working closely with the Capacity Manager to secure funding…
Added 6 months ago
Uqausiitigun Aulatchiyi (Language Revitalization Coordinator)
Inuvialuit Regional Corporation
Paulatuk, Northwest Territories
The Uqausiitigun Aulatchiyi leads the planning, development, and delivery of community-based language revitalization programs, working closely with the Capacity Manager to secure funding…
Added 4 months ago
BB
BIM Specialist
Bosch Building Technologies
Toronto, Ontario
- Full-time
Working in both 2D and 3D drafting programs, including but not limited to AutoCAD, REVIT, BIM360, and Navisworks, develop detailed models and subsequent drawings needed for the generation…
Added 4 months ago
CL
Aftermarket Sales Representative
Crown Lift Trucks ULC
Ottawa, Ontario
- $60,000 to $100,000 CAD / year
- Full-time
…Quebec, offering complete service solutions including maintenance programs, parts supply, and…
Added 5 months ago
Health & Safety Manager
PACT
Ontario · Mississauga, Ontario
The Health & Safety Manager is responsible for leading and overseeing the development, implementation, and enforcement of PACT’s health and safety program across all Sub-Programs. This role…
Added 4 months ago
Manager, Child Intervention - North (BULK - Grand Prairie, Slave Lake/High Prairie, Peace River)
Government of Alberta
Alberta
The Ministry of Children and Family Services funds programs and services to support vulnerable children, youth, families, and individuals to live safely and succeed in Alberta. This…
Added 4 months ago
Director, Policy Coordination and Engagement
Government of Alberta
Edmonton, Alberta
Classification: Management Senior Manager Zone 2 (M42Z2)
Added 4 months ago
SD
Front Store Manager, Salaried Part Time Day
Shoppers Drug Mart
Richmond, British Columbia
- Part-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 4 months ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, Alberta
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 4 months ago
K
Kearney Summer Business Analyst Intern 2027
Kearney
Toronto, Ontario
- $4,076.92 CAD / week
- Full-time
…administrative (G&A) processes such as finance, accounting, and human…
Added 4 months ago
C&
Senior Manager, Sales Planning
Church & Dwight Co., Inc.
Mississauga, Ontario
- Full-time
Church & Dwight Canada is seeking a Senior Manager, Sales Planning to play a pivotal role in shaping the future of our Sales organization. This position serves as a strategic advisor to the…
Added 4 months ago
M
Retail Store Manager, Financial Services (CA)
moomoo
Toronto, Ontario
- Full-time
As the Local Store Manager for Moomoo Financial Canada, you wiIl lead the day-to-day operations of our
Added 4 months ago
Farm & Commercial Broker
OTIP Group of Companies (OTIP, Orbit, Curo)
Wetaskiwin, Alberta
Reporting to the Senior Manager, Farm & Commercial, the Farm & Commercial Broker is responsible for offering insurance solutions for a portfolio of farm and commercial properties across…

Mohawk College

Program Support Officer - Appendix D/Temporary Assignment (September 2026 - October 2027)

Hamilton, ON, Canada

Rate of Pay: Payband E (Start Rate: $30.43 per hour, plus 8% in lieu of vacation and benefits)

Apply on talent-mohawkcollege.csod.com About employer

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Job details

Pay: Rate of Pay: Payband E (Start Rate: $30.43 per hour, plus 8% in lieu of vacation and benefits)
Working hours: 35 hours/week
Posting language: English
Posted: Sep 9, 2026

Original job description

Program Support Officer - Appendix D/Temporary Assignment (September 2026 - October 2027)

Status: Appendix D/Temporary Assignment (September 2026 - October 2027)

Hours: Monday – Friday, 35 hours/week

Home Campus: IAHS (hybrid work arrangements available)

Rate of Pay: Payband E (Start Rate: $30.43 per hour, plus 8% in lieu of vacation and benefits)

Vacancy Status: 1 vacancy available

Posting Date: September 9th, 2026

Closing Date: September 15th, 2026 at 7:00pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Job Summary

This position provides front-line administrative support to all programs in the School of Nursing.

The incumbent provides front line customer service to students, faculty, and staff, Advisory Committee members, and general public inquiries. The incumbent must be able to function at a level that requires independent problem-solving and decision-making skills in the execution of the various and complex activities and issues.

(*) As of August, 2011. Mohawk College reserves the right to increase or decrease the amount and type of programs to serve community needs better. Therefore, position descriptions may need to be updated, accordingly.

What you’ll be doing:

Customer Service

Provides information and general advice to students, staff and faculty regarding college procedures, office procedures, exemptions, appeals, academic dates and referring to services offered through Mohawk College (i.e. Counselling / ALS / HR / Payroll/SSA etc.).
Posts in person class cancellation notices when faculty are off ill
Provides course outlines requested by former students or other institutions through electronic mail and in person, as requested.
Liaises between faculty and students, providing front line service in order to handle inquiries from students.
Directs students to appropriate services (ie. Counselling, tutoring, SSA).
Books rooms on behalf of any departmental staff member – spot bookings/specialty lab bookings.
Helps organize activities that promote student success (ie. Booking of study rooms around exam times, math tutors to be available in library before math tests, mindfulness sessions, etc).
Answers and forwards departmental emails including but not limited to credit transfer emails.
Assists faculty with any classroom concerns by triaging and reaching out to college departments for a remedy on staff’s behalf.
Books/signs out AV equipment – following up with requester if item is not returned.
Uses internal software programs, Banner, FAST Suite, Virtual DCT, Academic Reporting Tool, COMMS, EOIS.
Arranges guest parking, guest speaker letters, rooms etc. For department staff.
Assists with orientating new staff - access to classes/offices/setting up computer/printer/troubleshooting and guiding to other staff members if question is outside scope (payroll/timesheets/elearn).

Academic Tasks

Provides nursing and PSW program specific information to students such as student onboarding, program progression, program return, program pathways options and bridging programs – refer students to SSA and program coordinator as required.
Composes internal and external correspondence as directed by manager, Dean, AD, or AAD, i.e, completion letters.
Organizes, prepares and revises academic related information for distribution; providing student list to nurseachieve rep.
Distributes of incomplete profiles, grade change forms, and other departmental forms while maintaining the confidentially of individual student records, personal student and faculty information and financial information for the department.
Prepares and mails letters of academic offences according to college policies.
Ensures student appeals are processed in accordance with policy directives.
Assists faculty with departmental textbook orders, custom courseware and obtaining desk copies from publishers.
Produces and edits manuals for the department under direction of supervisor.
Provides feedback and possible solutions to the Operations Manager and Associate Dean regarding refining work methods and techniques to improve accuracy and efficiency within the department and maintaining a high level of customer service.
Assists with placement: PN return process, incomplete NAR, late registration, registration fees, accessibility letters from ALS, access cards, car pools, EPIC registration, affiliation agreements.
Invigilator organization – gather invigilator requirements for department, use current list of staff, determine if more staff are needed and loop in Operations Manager, create contracts, support with timesheet entry.
Compiles and organizes necessary data on behalf of the Operations Manager and/or Associate Dean for special projects, funding proposals, research, newsletters etc.
Assists students with registering and adding/dropping courses within the first 10 days of each semester.
Assists with special project/funding reporting/tracking requirements.
Take minutes at class rep meetings.

College Promotion

Organizes all aspects of college and departmental events such as Program Career Launch, Open House, Pinning ceremony etc.
Organizes all aspects of departmental meetings, such as program advisory committee, faculty, coordinator, staff etc. Including taking and distributing of minutes where required and related correspondence, and updating membership lists.
Reviews website to ensure content is current – recommends new changes and updates website in a timely manner or escalates to Marketing to be updated.
Provides assistance with calendar pages, program pages, marketing materials, coordinating updates and reviewing for accuracy.
Assisting faculty with activities associated with start-up each semester.

General Office Duties

Orders and ensure stock of office supplies for support and faculty as well as academic forms (i.e. Scantrons etc.) Maintaining appropriate levels of office supplies and ensuring all equipment is in working order.
Troubleshoots and arranges for maintenance and installation of departmental office equipment and photocopiers.
Distributes and retrieves mail and printing to any staff requested in the school once per day, or increased during high traffic times.
Ensures phone lists/contact sheets are kept up to date – request card access / keys for departmental staff/printer access.
Distribute mail to staff in the department.

Other duties as assigned.

What you’ll bring to the role:

A minimum of 2-year post-secondary diploma in Business/Office Administration, or related field; equivalent combination of education and experience.
Three years of practical and related experience in an educational environment where there is a strong emphasis on interpersonal skill and customer service, preferably a post-secondary setting.
Knowledge of Microsoft office products is essential, including Access, Word, Excel, PowerPoint. Familiarity with Mohawk College programs is desirable; including, MyMohawk mail and groups, Fast Suite, ART, SCT Banner.
Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
The ability to communicate and work effectively with diverse students, employees, and communities.

What we offer:

Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
Access to professional development opportunities.
Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
Discounted rate for full-service athletic facility and instructor-led classes.
Opportunities to engage in wellness events and activities.

To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/

Apply on talent-mohawkcollege.csod.com About employer

More about this job

Responsibilities

This position provides front-line administrative support to the School of Nursing, including customer service for students and faculty. The incumbent manages academic tasks, organizes departmental events, and maintains office operations to ensure departmental efficiency.

Requirements

Candidates must possess a minimum of a 2-year post-secondary diploma in Business or Office Administration. Three years of practical experience in an educational environment with a strong emphasis on customer service is required.

Skills

Administrative support
Customer service
Problem-solving
Decision-making
Microsoft Office
Data entry
Event organization
Communication
Record keeping
Scheduling
Interpersonal skills
Time management
Triage
Office equipment maintenance

Benefits

Defined benefit pension plan
Professional development opportunities
Discounted athletic facility access
Wellness events

Visa sponsorship

Not detected in the job text

Keywords

Administrative Support
Customer Service
Nursing Education
Banner
FAST Suite
Microsoft Office
Academic Administration
Event Planning
Student Services
Data Management
Scheduling
Office Management
Higher Education
Equity
Diversity
Inclusion
Accessibility
Reconciliation
Record Keeping
Inventory Management

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Work requirements

Jobs in Canada