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Added 2 months ago
Campbell Heights RSC (0052) - Team Lead Transportation
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Surrey, BC
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 2 months ago
C
Coordinator of Volunteer Development
CityKidz
Hamilton, ON
- Full-time
Reporting to the Manager of Programs, the Coordinator of Volunteer Development provides strategic leadership for CityKidz' volunteer program. This role is responsible for developing and…
Added 2 months ago
NM
Lead, Planning & Scheduling
NexGold Mining Corp
Toronto, ON
- Full-time
Must have a breadth of experience overseeing all aspects of planning and scheduling on major projects
Added 2 months ago
PL
Global Payroll Manager
PartnerRE Ltd.
Toronto, ON
- $115,000 to $150,000 CAD / year
As the Global Payroll Manager, you will lead PartnerRe’s global payroll operations across 10+ countries, mainly operating in North America, Europe and the APAC regions. This strategic role…
Added 2 months ago
S
Construction Manager
Stantec
Calgary, AB
- Full-time
Support development of the Program Execution Plan.
Added 1 month ago
Senior Manager - Data Platforms (IT Management/Operations)
Scotiabank
Toronto, ON
The Senior Manager – Data Platforms will play a critical role within the Enterprise Data & AI Technology organization - one of Scotiabank’s most significant enterprise wide strategic…
Added 2 months ago
Workforce Planning Manager
FortisBC
Burnaby, BC
As our Workforce Planning Manager, you’ll put your expertise to work and lead a team of analysts to provide effective labour recommendations for more than 200 customer service…
Added 2 months ago
SC
Sales Associate
Staples Canada
Toronto, ON · Etobicoke, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 2 months ago
NR
Facilities Manager
Northview Residential REIT
Yellowknife, NT
- Full-time
Must have a valid driver’s license
Added 2 months ago
A
Responsable Achats Programme / Program Procurement Manager
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 2 months ago
SI
Multi Unit Store Manager
SNDL Inc.
Fort McMurray, AB · Value Buds Franklin Avenue
- Full-time
We’re hiring an Interim Multi-Unit Store Manager to lead daily store operations, develop a high-performing team, and drive sales and compliance in a fast-paced cannabis retail environment.…
Added 2 months ago
Fine Dining Manager Steeps Restaurant - Winter Seasonal
Vail Resorts
Whistler, BC
1 year of supervisory or managerial experience required · Must have excellent leadership, problem-solving and multi-tasking skills
Added 2 months ago
HR
Nurse Practitioner, Nurse Led Outreach Team
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Evaluation of outcomes for the programs and make recommendations for change in consultation with Program Director and Manager
Added 2 months ago
Software Development Manager, Elastic Container Service (ECS)
Amazon
Vancouver, BC
ECS Link team is looking for a software development manager to lead the team owning critical software stack governing the lifecycle of tasks running on containers used by major AWS services.
Added 2 months ago
Billing Specialist - Bilingual (EN/FR)
Miller Thomson
Calgary, AB · Edmonton, AB · Vancouver, BC · London, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Montreal, QC · Regina, SK · Saskatoon, SK
…financial success. This position reports directly to the Senior Manager, E-Billing & Billing…
Added 2 months ago
Subcontract Administrator
VINCI Construction Grands Projets Canada
Pickering, ON
The Pickering Nuclear Generating Station refurbishment program involves designing and building a new deep-water intake in Lake Ontario to improve the plant's cooling system. This will…
Added 2 months ago
C
Human Resources Manager
Cybera
Calgary, AB
- Full-time
As our Human Resources Manager, you will play a dual role - acting as a hands-on operational collaborator and a strategic organizational leader. Reporting to the VP, Strategic…
Added 2 months ago
Program Support Officer - Appendix D/Temporary Assignment (September 2026 - October 2027)
Mohawk College
Hamilton, ON
Provides nursing and PSW program specific information to students such as student onboarding, program progression, program return, program pathways options and bridging programs – refer…
Added 2 months ago
CF
Senior Vice President, Military Family Services-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
- $186,340 to $219,260 CAD / year
- Full-time
Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.
Added 2 months ago
B
People & Culture Operations Coordinator
BN3TH
North Vancouver, BC
- Full-time
Plan and maintain culture and employee programs, including company-wide events, lunches, activities, town halls, and development workshops.
Added 2 months ago
RH
Community Disability Worker: Every Sunday
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
All employees may be required to work in any program area during staffing shortages or emergencies or to better support the needs of the individuals or program.
Added 2 months ago
ND
Senior Building Information Modeling (BIM) Manager
NG Design Wave
Waterloo, ON
- $90,000 to $110,000 CAD / year
- Full-time
The Senior Building Information Modeling (BIM) Manager leads the development, implementation and continuous improvement of BIM processes across all architectural projects, providing…
Added 2 months ago
EI
Project Manager, Building Condition Assessor - Building Services
Egis in Canada
Markham, ON
- $75,000 to $92,000 CAD / year
- Full-time
Project Manager, Building Condition Assessor - Building Services is a mid-level to senior consulting professional responsible for delivering building condition assessment programs and asset…
Added 2 months ago
H
Senior Commissioning Manager
Hydrostor
Toronto, ON
- $140,000 to $175,000 CAD / year
- Full-time
…energy storage solutions, is seeking a Senior Commissioning Manager to join our team in Toronto. We’re supporting the development of a more resilient electricity grid and invite you to be…
Added 2 months ago
ES
National Account Manager
Essex Solutions
ON · Simcoe, ON
- Full-time
We are seeking a highly motivated and results-oriented National Account Manager to manage key customer relationships and drive profitable growth within the energy and electrical markets.…

Mohawk College

Program Support Officer - Appendix D/Temporary Assignment (September 2026 - October 2027)

Hamilton, ON, Canada

Rate of Pay: Payband E (Start Rate: $30.43 per hour, plus 8% in lieu of vacation and benefits)

Apply on talent-mohawkcollege.csod.com About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: Payband E (Start Rate: $30.43 per hour, plus 8% in lieu of vacation and benefits)
Working hours: 35 hours/week
Posting language: English
Posted: Sep 9, 2026

Original job description

Program Support Officer - Appendix D/Temporary Assignment (September 2026 - October 2027)

Status: Appendix D/Temporary Assignment (September 2026 - October 2027)

Hours: Monday – Friday, 35 hours/week

Home Campus: IAHS (hybrid work arrangements available)

Rate of Pay: Payband E (Start Rate: $30.43 per hour, plus 8% in lieu of vacation and benefits)

Vacancy Status: 1 vacancy available

Posting Date: September 9th, 2026

Closing Date: September 15th, 2026 at 7:00pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Job Summary

This position provides front-line administrative support to all programs in the School of Nursing.

The incumbent provides front line customer service to students, faculty, and staff, Advisory Committee members, and general public inquiries. The incumbent must be able to function at a level that requires independent problem-solving and decision-making skills in the execution of the various and complex activities and issues.

(*) As of August, 2011. Mohawk College reserves the right to increase or decrease the amount and type of programs to serve community needs better. Therefore, position descriptions may need to be updated, accordingly.

What you’ll be doing:

Customer Service

Provides information and general advice to students, staff and faculty regarding college procedures, office procedures, exemptions, appeals, academic dates and referring to services offered through Mohawk College (i.e. Counselling / ALS / HR / Payroll/SSA etc.).
Posts in person class cancellation notices when faculty are off ill
Provides course outlines requested by former students or other institutions through electronic mail and in person, as requested.
Liaises between faculty and students, providing front line service in order to handle inquiries from students.
Directs students to appropriate services (ie. Counselling, tutoring, SSA).
Books rooms on behalf of any departmental staff member – spot bookings/specialty lab bookings.
Helps organize activities that promote student success (ie. Booking of study rooms around exam times, math tutors to be available in library before math tests, mindfulness sessions, etc).
Answers and forwards departmental emails including but not limited to credit transfer emails.
Assists faculty with any classroom concerns by triaging and reaching out to college departments for a remedy on staff’s behalf.
Books/signs out AV equipment – following up with requester if item is not returned.
Uses internal software programs, Banner, FAST Suite, Virtual DCT, Academic Reporting Tool, COMMS, EOIS.
Arranges guest parking, guest speaker letters, rooms etc. For department staff.
Assists with orientating new staff - access to classes/offices/setting up computer/printer/troubleshooting and guiding to other staff members if question is outside scope (payroll/timesheets/elearn).

Academic Tasks

Provides nursing and PSW program specific information to students such as student onboarding, program progression, program return, program pathways options and bridging programs – refer students to SSA and program coordinator as required.
Composes internal and external correspondence as directed by manager, Dean, AD, or AAD, i.e, completion letters.
Organizes, prepares and revises academic related information for distribution; providing student list to nurseachieve rep.
Distributes of incomplete profiles, grade change forms, and other departmental forms while maintaining the confidentially of individual student records, personal student and faculty information and financial information for the department.
Prepares and mails letters of academic offences according to college policies.
Ensures student appeals are processed in accordance with policy directives.
Assists faculty with departmental textbook orders, custom courseware and obtaining desk copies from publishers.
Produces and edits manuals for the department under direction of supervisor.
Provides feedback and possible solutions to the Operations Manager and Associate Dean regarding refining work methods and techniques to improve accuracy and efficiency within the department and maintaining a high level of customer service.
Assists with placement: PN return process, incomplete NAR, late registration, registration fees, accessibility letters from ALS, access cards, car pools, EPIC registration, affiliation agreements.
Invigilator organization – gather invigilator requirements for department, use current list of staff, determine if more staff are needed and loop in Operations Manager, create contracts, support with timesheet entry.
Compiles and organizes necessary data on behalf of the Operations Manager and/or Associate Dean for special projects, funding proposals, research, newsletters etc.
Assists students with registering and adding/dropping courses within the first 10 days of each semester.
Assists with special project/funding reporting/tracking requirements.
Take minutes at class rep meetings.

College Promotion

Organizes all aspects of college and departmental events such as Program Career Launch, Open House, Pinning ceremony etc.
Organizes all aspects of departmental meetings, such as program advisory committee, faculty, coordinator, staff etc. Including taking and distributing of minutes where required and related correspondence, and updating membership lists.
Reviews website to ensure content is current – recommends new changes and updates website in a timely manner or escalates to Marketing to be updated.
Provides assistance with calendar pages, program pages, marketing materials, coordinating updates and reviewing for accuracy.
Assisting faculty with activities associated with start-up each semester.

General Office Duties

Orders and ensure stock of office supplies for support and faculty as well as academic forms (i.e. Scantrons etc.) Maintaining appropriate levels of office supplies and ensuring all equipment is in working order.
Troubleshoots and arranges for maintenance and installation of departmental office equipment and photocopiers.
Distributes and retrieves mail and printing to any staff requested in the school once per day, or increased during high traffic times.
Ensures phone lists/contact sheets are kept up to date – request card access / keys for departmental staff/printer access.
Distribute mail to staff in the department.

Other duties as assigned.

What you’ll bring to the role:

A minimum of 2-year post-secondary diploma in Business/Office Administration, or related field; equivalent combination of education and experience.
Three years of practical and related experience in an educational environment where there is a strong emphasis on interpersonal skill and customer service, preferably a post-secondary setting.
Knowledge of Microsoft office products is essential, including Access, Word, Excel, PowerPoint. Familiarity with Mohawk College programs is desirable; including, MyMohawk mail and groups, Fast Suite, ART, SCT Banner.
Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
The ability to communicate and work effectively with diverse students, employees, and communities.

What we offer:

Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
Access to professional development opportunities.
Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
Discounted rate for full-service athletic facility and instructor-led classes.
Opportunities to engage in wellness events and activities.

To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/

Apply on talent-mohawkcollege.csod.com About employer

More about this job

Responsibilities

This position provides front-line administrative support to the School of Nursing, including customer service for students and faculty. The incumbent manages academic tasks, organizes departmental events, and maintains office operations to ensure departmental efficiency.

Requirements

Candidates must possess a minimum of a 2-year post-secondary diploma in Business or Office Administration. Three years of practical experience in an educational environment with a strong emphasis on customer service is required.

Skills

Administrative support
Customer service
Problem-solving
Decision-making
Microsoft Office
Data entry
Event organization
Communication
Record keeping
Scheduling
Interpersonal skills
Time management
Triage
Office equipment maintenance

Benefits

Defined benefit pension plan
Professional development opportunities
Discounted athletic facility access
Wellness events

Visa sponsorship

Not detected in the job text

Keywords

Administrative Support
Customer Service
Nursing Education
Banner
FAST Suite
Microsoft Office
Academic Administration
Event Planning
Student Services
Data Management
Scheduling
Office Management
Higher Education
Equity
Diversity
Inclusion
Accessibility
Reconciliation
Record Keeping
Inventory Management

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Work requirements

Jobs in Canada