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Mohegan

International Logistics Coordinator

Florenceville-Bristol, NB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

You belong at Day & Ross.

International Logistics Coordinator

Full-time

Florenceville, NB

The International Logistics Coordinator will ensure a positive customer experience in the movement of orders internationally through carrier partners, including but not limited to, ocean liners, air carriers, and over the road movement, with a focus on claims-free, on-time service, protection and growth of revenue and margin, while meeting and striving to exceed service expectations

How You’ll Help:

Receive, analyze, and process booking information from customers in order to identify and confirm appropriate routes, verify service requirements, and enter information into Cargowise.
Complete required ocean carrier documentation for pickup and release at destination
Track and trace orders to ensure on time departure and arrival and to proactively notify customers of any variances
Understand the wide array of capabilities and schedule of designated carriers and make appropriate matches to customer requirements
Coordinate carrier bookings, follow throughout the duration of the order, and communicate with the customer, as required
Mitigate additional charges through investigation, data integrity and assist with maintaining the accuracy of carrier information
Coordinating customs clearance and cross border documentation
Escalate issues according to established procedures in a timely, accurate and appropriate manner
Work with specialist, supervisor, managers, and customers in order to quickly and efficiently resolve issues
Understand industry market conditions and communicate with the entire team issues that could impact operations as a whole
Revenue and cost entry and verification for billing and payables, escalating disputes, working with vendors to mitigate charges
Establish strong relationships with both McCain & 3^rd Party customers to continue growth and business support
Provide internal communications on account details, including gaps, breakdowns and wins
Collaborate to identify and implement resolutions/contingencies to meet customer departure and arrival expectations
Other related duties as may be required.

Your Skills and Experience:

Post-secondary education, preferably in business, transportation, supply chain and International logistics, is considered an asset.
A suitable combination of post-secondary education and transportation experience may be considered.
Previous experience in international, ocean and/or air logistics an asset.
Exceptional customer service and relationship management skills
Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word; experience with Sales Force and Cargowise an asset
Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly
Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment; appropriate sense of urgency
Ability to work independently and to collaborate with others to meet customer expectations
Ability to work flexible hours to meet customer needs both locally and internationally
Strong English (written and spoken) required
Bilingual in French and/or Spanish may be required depending on assigned customers; always an asset

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.

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More about this job

Responsibilities

The International Logistics Coordinator manages the end-to-end movement of international orders by coordinating with carriers and ensuring on-time delivery. They are responsible for processing bookings, maintaining data integrity, and resolving operational issues to provide a positive customer experience.

Requirements

Candidates should have post-secondary education in business, transportation, or supply chain, along with experience in international logistics. Strong communication, computer proficiency, and the ability to work in a fast-paced, deadline-driven environment are essential.

Skills

International logistics
Customer service
Relationship management
Data entry
Cargowise
Supply chain management
Problem solving
Time management
Communication skills
MS Outlook
MS Excel
MS Word
Sales Force
Customs clearance
Documentation
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

International Logistics
Supply Chain
Transportation
Cargowise
Sales Force
Ocean Freight
Air Freight
Customs Clearance
Data Entry
Customer Service
Relationship Management
Logistics
Freight
Billing
Payables
Vendor Management
Documentation
MS Office
Problem Solving
Time Management

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