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Added 51 mins ago
KS
Temporary Associate
kate spade new york
Vaughan, ON · Ksny Vaughan Mills
- Part-time
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
Added 1 hour ago
MT
Architectural & Design Sales Representative - Inside & Outside Sales
Marble Trend Ltd.
Toronto, ON · North York, ON
- Full-time
Architectural & Design Sales Representative - Inside & Outside Sales
Added 2 hours ago
WC
Inside Sales Representative I
White Cap Canada
Ottawa, ON
- Full-time
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and…
Added 2 hours ago
B
In-Store Sales Assistant
Boomerang
Toronto, ON
- Full-time
Boomerang is currently growing its Toronto campaign team and is looking for an In-Store Sales Assistant to support face-to-face sales campaigns taking place inside retail environments and…
Added 3 hours ago
AI
Now Hiring: Inside Sales Representative (CLOSED)
AdEasy Inc.
Winnipeg, MB
- Full-time
As an Inside Sales Representative at AdEasy, you will be in charge of securing and onboarding new business through inbound leads. It is essential that you are an outstanding communicator…
Added 3 hours ago
BI
Sales Representative- Entry Level
bisco industries
Dorval, QC
- Full-time
Support inside sales representatives and management in customer service and sales
Added 3 hours ago
V
Inside Sales Representative
Valinflo
Laval, QC
- Full-time
The Technical Inside Sales Representative is the first point of contact for customers on pricing requests, quotations, and order follow-up. The role requires a solid technical understanding…
Added 4 hours ago
WL
Inside Sales Expert - West
Weidmuller Ltd
Calgary, AB
- $60,000 to $70,000 CAD / year
- Full-time
The Inside Sales Expert is responsible for driving inside sales activities while working closely with Field Sales, Marketing, Client Relations, and Distribution Partners to support business…
Added 5 hours ago
GB
Inside Sales Representative
GENTEK BUILDING PRODUCTS LTD
Kitchener, ON
- $26 to $29 CAD / hour
- Full-time
As a Branch Inside Sales Support Representative, you are an essential part of the Gentek team. You will make sure our customers get the products and/or information they need and get them on…
Added 5 hours ago
EI
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
- Full-time
Work closely with your Territory Sales Manager, and others in your territory, to quickly and efficiently work IF bids post sale day.
Added 5 hours ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Brantford, ON
- $18.3 to $19.7 CAD / hour
- Part-time
Experience in a retail/customer service environment
Added 5 hours ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Niagara Falls, ON
- $18.3 to $19.7 CAD / hour
- Part-time
Experience in a retail/customer service environment
Added 5 hours ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Windsor, ON
- $18.3 to $19.7 CAD / hour
- Part-time
Experience in a retail/customer service environment
Added 5 hours ago
BC
Esthéticienne & Expert Beauté !
BENEFIT COSMETICS SERVICES
Vaudreuil-Dorion, QC
- $17.4 to $19.5 CAD / hour
- Full-time
Expérience dans un environnement de vente au détail ou de service à la clientèle
Added 5 hours ago
BC
Freelance Brow & Beauty Expert!
BENEFIT COSMETICS SERVICES
Guelph, ON · Kitchener, ON · Waterloo, ON
- $18.3 to $19.7 CAD / hour
- Temporary
Join us in our mission to empower individuals to look and feel their best, both inside and out. Discover how your unique talents can shine in a vibrant and inclusive environment at Benefit…
Added 5 hours ago
BC
Freelance Sales Advisor (Demo)
BENEFIT COSMETICS SERVICES
Sudbury, ON
- $18.3 to $19.7 CAD / hour
- Temporary
Benefit Canada is looking for a fabulous Freelance Sales Advisor to rock it at our Sudbury Shoppers Drug Mart!
Added 5 hours ago
AI
Service Porter - Tower Chrysler Dodge Jeep Ram
AutoCanada Inc.
Calgary, AB
- $15 to $17 CAD / hour
- Full-time
In this position, the Service Porter will be responsible for transporting customers as needed, cleaning the interior and exterior of vehicles owned by customers and those that will be…
Added 5 hours ago
Outside Sales
Next Supply
Vaughan, ON
Direct sourcing requests to the appropriate internal departments, including Inside Sales, Bid Specification, Project Management, and Heating.
Added 5 hours ago
NS
Hydronics Inside Sales
Next Supply
Vaughan, ON
- Full-time
As Hydronics Inside Sales, you will ensure that all customer orders (via phone, email, or fax) are processed promptly. This front-line customer service role is crucial to the sales cycle,…
Added 5 hours ago
NS
Outside Sales - Barrie Location
Next Supply
Barrie, ON
- Full-time
Direct sourcing requests to the appropriate internal departments, including Inside Sales, Bid Specification, Project Management, and Heating.
Added 5 hours ago
NS
Inside Sales Account Manager - Kitchener/Waterloo Area
Next Supply
Vaughan, ON
- Full-time
The Inside Sales - Account Manager enhances customer and co-worker experiences by being the key point of contact between Next and plumbing Contractors to grow the customer base and increase…
Added 5 hours ago
NS
Outside Sales - GTA Locations
Next Supply
Vaughan, ON
- Full-time
Direct sourcing requests to the appropriate internal departments, including Inside Sales, Bid Specification, Project Management, and Heating.
Added 5 hours ago
NS
Inside Sales
Next Supply
Vaughan, ON
- Full-time
The Inside Sales position enhances customer and co-worker experiences by delivering customer order support, providing timely product knowledge, collaborating across departments and…
Added 6 hours ago
HI
Technical Sales Manager
Hillmar Industries Ltd.
Delta, BC
- Full-time
We are seeking an experienced and strategic Director of Sales to lead and manage all sales functions. This role is responsible for directing both inside and outside sales teams, maintaining…
Added 7 hours ago
WC
Inside Sales Representative I
White Cap Canada
Abbotsford, BC
- Full-time
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and…

Molex

Customer Service Specialist

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: 2+ years of experience in customer service, inside sales, order management, account support, or a related commercial role.
Posting language: English
Posted: Oct 2, 2026

Original job description

Your Job

As a Customer Service Specialist, you will serve as a primary point of contact for assigned customers, providing responsive support and coordinating customer requirements across the organization. You will partner closely with Sales, Operations, Supply Chain, Planning, Quality, Engineering, Production, and Shipping teams to support timely order fulfillment, resolve customer issues, and deliver an exceptional customer experience. This role plays an important part in creating long-term value through proactive communication, strong execution, and continuous improvement.

Our Team

You will be part of the Commercial team supporting Molex Aerospace & Defense Solutions customers across a diverse portfolio of products and programs. Our team collaborates across Sales, Customer Service, Operations, Supply Chain, Planning, Engineering, Quality, and Manufacturing to deliver outstanding customer experiences, meet business objectives, and create mutual benefit for our customers and the organization.

What You Will Do

Develop and maintain strong relationships with assigned customers and key stakeholders while representing customer needs within the organization.
Serve as a primary point of contact for customer inquiries, orders, quotations, contracts, and related activities, ensuring timely responses and resolution of issues.
Support customer retention and revenue growth initiatives by proactively engaging customers, identifying needs and opportunities, and partnering with Sales to support account strategies.
Enter, process, update, and maintain customer orders within ERP and order management systems, ensuring customer requirements, pricing, quantities, delivery dates, and documentation are accurate.
Manage customer order fulfillment activities, including order acknowledgements, status updates, shipment notifications, delivery commitments, and other customer communications.
Monitor customer orders and collaborate with Production, Planning, Purchasing, Quality, Shipping, and Supply Chain regarding production schedules, material availability, shortages, delays, and delivery commitments.
Manage backorders, expedites, reschedules, shortages, production delays, and other order changes while proactively communicating impacts and solutions to customers.
Coordinate returns, RMAs, credits, replacements, and other customer service activities in accordance with company policies and procedures.
Act as a customer advocate by coordinating the timely resolution of technical, quality, delivery, and product-related issues with appropriate internal stakeholders.
Support forecasting activities, monitor customer activity, maintain CRM opportunities and pipeline information, and provide data and insights to support sales objectives.
Participate in customer meetings, conference calls, and site visits as needed.
Generate reports, analyze customer and order performance, and identify opportunities to improve processes, responsiveness, and customer satisfaction.
Provide backup support for other Customer Service and Commercial team members as required.

Who You Are (Basic Qualifications)

High School Diploma or GED.
2+ years of experience in customer service, inside sales, order management, account support, or a related commercial role.
Experience managing customer orders, quotations, contracts, or related customer activities.
Experience working within ERP systems, order management platforms, CRM systems, or related business applications.
Proficiency with Microsoft Office applications including Excel, Outlook, Word, and PowerPoint.
Strong verbal, written, and interpersonal communication skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
Ability to effectively collaborate with internal and external stakeholders to resolve customer issues and drive results.

What Will Put You Ahead

Bachelor's degree in Business, Marketing, Sales, Supply Chain, or a related field.
Experience in the connector, interconnect, electronics, aerospace, defense, or manufacturing industries.
Experience supporting strategic customer accounts and customer retention initiatives.
Knowledge of customer forecasting, demand planning, contract review, and order fulfillment processes.
Experience working within a cross-functional manufacturing environment.
Familiarity with manufacturing processes, production schedules, inventory management, shipping procedures, product specifications, part numbers, and bills of material.
Experience analyzing sales or customer data, forecasting trends, and maintaining customer information and opportunities within CRM systems.

Compensation

For this role, we anticipate paying $65,000-$75,000 CAD base per year. This role is eligible for variable pay, issued as a monetary bonus or in another form

Hiring Philosophy

All Koch companies value integrity, humility, respect, self-actualization, principled entrepreneurship, transformation, and compliance. As a Koch company, we seek individuals who are motivated to create value, challenge the status quo, and contribute to a culture of continuous improvement.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading global provider of electronic solutions, driving innovation and enabling progress across industries including aerospace and defense, transportation, medical, industrial, data communications, and consumer electronics. Our people, technologies, and manufacturing expertise help customers solve complex challenges through advanced connectivity, signal transmission, and electronic solutions that power the world's most critical applications.

Aerospace & Defense Solutions (ADS)

Molex's Aerospace & Defense Solutions (ADS) Division delivers mission-critical connectivity, signal technologies, and electronic solutions designed for the most demanding environments. Drawing on decades of engineering excellence and innovation, we support aerospace, defense, space, and other high-reliability markets where performance is essential and failure is not an option.

From enabling next-generation communications and data transfer to providing rugged interconnect and electronic solutions for mission-critical systems, our technologies help customers advance capabilities across air, land, sea, and space. At ADS, we combine deep technical expertise, operational excellence, and a culture of principled entrepreneurship to create value for our customers, communities, and one another.

Join us and help shape the future of aerospace and defense through innovation, reliability, and purpose-driven solutions.

AODA

In accordance with The Accessibility for Ontarians with Disabilities Act, 2005 (AODA), AirBorn Flexible Circuits, Inc. will provide reasonable accommodation upon request to persons with disabilities during the recruitment process.

Regulatory Compliance: As a condition of employment, the selected candidate must be eligible for registration with the Controlled Goods Program (CGP) and satisfy a security assessment conducted by the company’s Designated Official.
Operational Readiness: This position is for an immediate vacancy. The selected candidate must be able to meet all security requirements for unescorted access to the facility prior to their start date.
Background Verification for the selected candidate: Any offer of employment is contingent upon a positive security assessment in compliance with the Defence Production Act and CGP requirements.

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More about this job

Responsibilities

Manage customer relationships and serve as the primary contact for inquiries, orders, quotations, contracts, fulfillment updates, and service issues. Coordinate with internal teams to resolve order and product challenges, support account growth and forecasting, and improve customer satisfaction and processes.

Requirements

Requires a high school diploma or GED, at least two years of relevant customer service, inside sales, order management, or account support experience, and experience with customer orders or related activities. Candidates should have ERP or CRM experience, Microsoft Office proficiency, strong communication and organizational skills, and the ability to collaborate across teams.

Skills

Customer Service
Order Management
ERP Systems
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Customer Communication
Order Fulfillment
Quotation and Contract Management
Cross-Functional Collaboration
Issue Resolution
Forecasting
Data Analysis
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Order Management
Account Support
ERP Systems
CRM Systems
Microsoft Office
Order Fulfillment
Customer Retention
Revenue Growth
Quotations
Contracts
Forecasting
Demand Planning
Supply Chain
Production Scheduling
Inventory Management
Shipping
Quality
Manufacturing
Aerospace
Defense
Electronics
Connector Industry
Cross-Functional Collaboration
Data Analysis
Process Improvement
Controlled Goods Program
Security Assessment

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