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Added 2 hours ago
AC
Sales Support Specialist
Atlas Copco
Mississauga, ON
- Full-time
The Sales Support Specialist – AIF/AGA plays a central role in supporting the AIF/AGA sales cycle by preparing accurate, timely quotes and ensuring our sales team is fully equipped with the…
Added 2 hours ago
AC
Sales Support Specialist
Atlas Copco
Montreal, QC
- Full-time
The Sales Support Specialist – AIF/AGA plays a central role in supporting the AIF/AGA sales cycle by preparing accurate, timely quotes and ensuring our sales team is fully equipped with the…
Added 2 hours ago
AC
Sales Support Specialist
Atlas Copco
Calgary, AB
- Full-time
The Sales Support Specialist – AIF/AGA plays a central role in supporting the AIF/AGA sales cycle by preparing accurate, timely quotes and ensuring our sales team is fully equipped with the…
Added 4 hours ago
Food & Beverage Manager
Rosewood Hotel Group
Vancouver, BC
Implement and maintain food and beverage sales and marketing programs relating to all three outlets.
Added 4 hours ago
Restaurant Manager
Rosewood Hotel Group
Vancouver, BC
Implement and maintain food and beverage sales and marketing programs relating to all three outlets.
Added 6 hours ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Regina, SK · Saskatoon, SK
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 hours ago
B
People & Culture Coordinator
BESTSELLER
Montreal, QC
- Full-time
…go-to person keeping our people processes, employee relations support and workplace culture running smoothly across Canada and the US - helping every employee feel supported from their…
Added 9 hours ago
SS
Director of Operations, Healthcare Security - Vancouver Coastal Health
Securiguard Services Ltd.
Burnaby, BC
- Full-time
…organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 British Columbia Driver's License; access to or possession of vehicle…
Added 11 hours ago
Coordonnateur(trice) des opérations/ Operations Coordinator
Transportation Equipment Network - Canada
Montreal, QC
…industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled…
Added 11 hours ago
P
Field Service Employee, Medical Imaging (Travel: Sudbury, ON)
Philips
Sudbury, ON
- Full-time
Perform all administrative duties within established Philips, Provincial, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports,…
Added 11 hours ago
PB
Collection Executive
Pacific Business Park Sahibabad
Burlington, ON
- Full-time
To arrange sales data from brand and update the same in Goggle sheet, for TOR billing on monthly, quarterly, half yearly and yearly basis.
Added 11 hours ago
RP
Personal Benefits Consultant
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
…team in Alberta. A great opportunity for a passionate customer support/inside sales professionals with 3+ years of experience! The ideal candidate will be someone who can understand the…
Added 11 hours ago
Assistant Spa Manager
Wickaninnish Inn
Tofino, BC
Assist and support the transition to new Spa Software program, including creation and maintenance of new Standard Operating procedures. (SpaSoft)
Added 11 hours ago
PT Member Service Representative - USW7129
Your Neighbourhood Credit Union
Timmins, ON
…exchange) following policy and procedures, as well as meeting sales referral goals and consistently providing quality customer service in a professional…
Added 11 hours ago
Accounting Administrator
The ECCO Group
Edmonton, AB
Support the finance team with general administrative tasks
Added 11 hours ago
CI
Commercial Account Assistant
Cowan Insurance Group
Cambridge, ON
- Full-time
The successful candidate will provide administrative support on new and renewal accounts in partnership with Service Consultants to ensure client retention and timely customer service. You…
Added 11 hours ago
K
Senior Product Manager, Integrations
Kindsight
Remote, Canada
- $105,000 to $140,000 CAD / year
- Full-time
- Remote
…technology partners a self-serve way to integrate with minimal support from our team. This role is pivotal, sitting at the intersection of technology, product innovation, and social…
Added 11 hours ago
K
Senior Director, Solutions Engineering
Kindsight
Remote, Canada
- $240,000 to $280,000 CAD / year
- Full-time
- Remote
The Senior Director, Solutions Engineering is responsible for leading Kindsight’s high-impact, customer-facing pre-sales function across technical solution design, bespoke product…
Added 11 hours ago
K
Enterprise Account Executive
Kindsight
Remote, Canada
- $260,000 to $320,000 CAD / year
- Full-time
- Remote
We leverage artificial intelligence (AI) tools to support certain aspects of our recruitment process. These tools may help with resume screening, drafting job descriptions, creating…
Added 11 hours ago
K
Revenue Enablement Manager
Kindsight
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
Own the enablement program for the revenue team (sales, CS, and BDR). This role turns how the revenue team operates into repeatable, measurable practices. You will partner across Sales, CS,…
Added 11 hours ago
K
Enterprise Account Executive, Community Foundations
Kindsight
Remote, Canada
- $280,000 to $320,000 CAD / year
- Full-time
- Remote
We leverage artificial intelligence (AI) tools to support certain aspects of our recruitment process. These tools may help with resume screening, drafting job descriptions, creating…
Added 12 hours ago
FC
Production Scheduler
FLEET CANADA INC
Fort Erie, ON
- $20 to $26 CAD / hour
- Full-time
Update job required dates and part parameters based on customer inputs, sales orders, engineering changes, completed shipments, and other production-related updates.
Added 12 hours ago
BM
Race Administrator - Winter - Full/Part-Time
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The Blue Mountains, ON
- Part-time
…service departments including snow school and summer programming, sales, guest services, and marketing. They will also assist with daily guest check-ins throughout the programming day and…
Added 12 hours ago
AS
Seasonal Part-Time Client Advisor
Acne Studios
Toronto, ON
- Part-time
…and nurture loyal and engaging customer relationships, drive sales and positive business outcomes in which your service and attentiveness take center…
Added 12 hours ago
TR
Leasing Consultant
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Toronto, ON
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Act with integrity and demonstrate support for our core values.

Molex

Customer Service Specialist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 2+ years of experience in customer service, inside sales, order management, account support, or a related commercial role.
Posting language: English
Posted: Oct 8, 2026

Original job description

Your Job

As a Customer Service Specialist, you will serve as a primary point of contact for assigned customers, providing responsive support and coordinating customer requirements across the organization. You will partner closely with Sales, Operations, Supply Chain, Planning, Quality, Engineering, Production, and Shipping teams to support timely order fulfillment, resolve customer issues, and deliver an exceptional customer experience. This role plays an important part in creating long-term value through proactive communication, strong execution, and continuous improvement.

Our Team

You will be part of the Commercial team supporting Molex Aerospace & Defense Solutions customers across a diverse portfolio of products and programs. Our team collaborates across Sales, Customer Service, Operations, Supply Chain, Planning, Engineering, Quality, and Manufacturing to deliver outstanding customer experiences, meet business objectives, and create mutual benefit for our customers and the organization.

What You Will Do

Develop and maintain strong relationships with assigned customers and key stakeholders while representing customer needs within the organization.
Serve as a primary point of contact for customer inquiries, orders, quotations, contracts, and related activities, ensuring timely responses and resolution of issues.
Support customer retention and revenue growth initiatives by proactively engaging customers, identifying needs and opportunities, and partnering with Sales to support account strategies.
Enter, process, update, and maintain customer orders within ERP and order management systems, ensuring customer requirements, pricing, quantities, delivery dates, and documentation are accurate.
Manage customer order fulfillment activities, including order acknowledgements, status updates, shipment notifications, delivery commitments, and other customer communications.
Monitor customer orders and collaborate with Production, Planning, Purchasing, Quality, Shipping, and Supply Chain regarding production schedules, material availability, shortages, delays, and delivery commitments.
Manage backorders, expedites, reschedules, shortages, production delays, and other order changes while proactively communicating impacts and solutions to customers.
Coordinate returns, RMAs, credits, replacements, and other customer service activities in accordance with company policies and procedures.
Act as a customer advocate by coordinating the timely resolution of technical, quality, delivery, and product-related issues with appropriate internal stakeholders.
Support forecasting activities, monitor customer activity, maintain CRM opportunities and pipeline information, and provide data and insights to support sales objectives.
Participate in customer meetings, conference calls, and site visits as needed.
Generate reports, analyze customer and order performance, and identify opportunities to improve processes, responsiveness, and customer satisfaction.
Provide backup support for other Customer Service and Commercial team members as required.

Who You Are (Basic Qualifications)

High School Diploma or GED.
2+ years of experience in customer service, inside sales, order management, account support, or a related commercial role.
Experience managing customer orders, quotations, contracts, or related customer activities.
Experience working within ERP systems, order management platforms, CRM systems, or related business applications.
Proficiency with Microsoft Office applications including Excel, Outlook, Word, and PowerPoint.
Strong verbal, written, and interpersonal communication skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
Ability to effectively collaborate with internal and external stakeholders to resolve customer issues and drive results.

What Will Put You Ahead

Bachelor's degree in Business, Marketing, Sales, Supply Chain, or a related field.
Experience in the connector, interconnect, electronics, aerospace, defense, or manufacturing industries.
Experience supporting strategic customer accounts and customer retention initiatives.
Knowledge of customer forecasting, demand planning, contract review, and order fulfillment processes.
Experience working within a cross-functional manufacturing environment.
Familiarity with manufacturing processes, production schedules, inventory management, shipping procedures, product specifications, part numbers, and bills of material.
Experience analyzing sales or customer data, forecasting trends, and maintaining customer information and opportunities within CRM systems.

Compensation

For this role, we anticipate paying $65,000-$75,000 CAD base per year. This role is eligible for variable pay, issued as a monetary bonus or in another form

Hiring Philosophy

All Koch companies value integrity, humility, respect, self-actualization, principled entrepreneurship, transformation, and compliance. As a Koch company, we seek individuals who are motivated to create value, challenge the status quo, and contribute to a culture of continuous improvement.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading global provider of electronic solutions, driving innovation and enabling progress across industries including aerospace and defense, transportation, medical, industrial, data communications, and consumer electronics. Our people, technologies, and manufacturing expertise help customers solve complex challenges through advanced connectivity, signal transmission, and electronic solutions that power the world's most critical applications.

Aerospace & Defense Solutions (ADS)

Molex's Aerospace & Defense Solutions (ADS) Division delivers mission-critical connectivity, signal technologies, and electronic solutions designed for the most demanding environments. Drawing on decades of engineering excellence and innovation, we support aerospace, defense, space, and other high-reliability markets where performance is essential and failure is not an option.

From enabling next-generation communications and data transfer to providing rugged interconnect and electronic solutions for mission-critical systems, our technologies help customers advance capabilities across air, land, sea, and space. At ADS, we combine deep technical expertise, operational excellence, and a culture of principled entrepreneurship to create value for our customers, communities, and one another.

Join us and help shape the future of aerospace and defense through innovation, reliability, and purpose-driven solutions.

AODA

In accordance with The Accessibility for Ontarians with Disabilities Act, 2005 (AODA), AirBorn Flexible Circuits, Inc. will provide reasonable accommodation upon request to persons with disabilities during the recruitment process.

Regulatory Compliance: As a condition of employment, the selected candidate must be eligible for registration with the Controlled Goods Program (CGP) and satisfy a security assessment conducted by the company’s Designated Official.
Operational Readiness: This position is for an immediate vacancy. The selected candidate must be able to meet all security requirements for unescorted access to the facility prior to their start date.
Background Verification for the selected candidate: Any offer of employment is contingent upon a positive security assessment in compliance with the Defence Production Act and CGP requirements.

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More about this job

Responsibilities

Manage customer relationships and serve as the primary contact for inquiries, orders, quotations, contracts, and order updates. Coordinate order fulfillment and issue resolution across internal teams, support sales and forecasting activities, and identify opportunities to improve customer satisfaction and processes.

Requirements

Requires a high school diploma or GED, at least two years of relevant customer service, inside sales, order management, or account support experience, and experience with customer orders or related activities. Candidates should have ERP or CRM experience, Microsoft Office proficiency, strong communication and organizational skills, and the ability to collaborate across teams; a bachelor's degree and relevant manufacturing or aerospace and defense experience are preferred.

Skills

Customer Service
Order Management
Order Fulfillment
ERP Systems
CRM Systems
Microsoft Office
Customer Communication
Issue Resolution
Cross-Functional Collaboration
Forecasting
Demand Planning
Contract Review
Data Analysis
Inventory Management
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Order Management
Account Support
Customer Retention
ERP Systems
CRM Systems
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Order Fulfillment
Quotations
Contracts
Forecasting
Demand Planning
Supply Chain
Production Scheduling
Inventory Management
Shipping
Returns
RMAs
Aerospace and Defense
Electronics Manufacturing
Controlled Goods Program
Customer Data Analysis
Cross-Functional Collaboration

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