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Sr Manager Customer Marketing

  • Toronto, ON, Canada

$123,100 to $161,600 USD / year · Full-time

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Job details

Pay
$123,100 to $161,600 USD / year
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Requisition ID: 40274

Cheers to creating an incredible tomorrow! 

At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we’re on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward.

We seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other’s successes.

Here’s to crafting careers and creating new legacies.

Crafted Highlights:   

The Sr. Manager, Customer Marketing sets a clear vision, mission and objectives for Customer Marketing, working closely with Sales and Marketing stakeholders to ensure alignment and support. You will lead a team of Customer Marketing Managers who develop distinctive, breakthrough programs for designated accounts and channels, and build deep partnerships with Customer Teams by providing thought leadership on customer marketing and shopper insights.

You will collaborate across, Category Management, Shopper Marketing, Brand Marketing, Regional Sales and key account teams, sharing retailer and shopper insights and educating on Customer Marketing plans and programs.

What You’ll Be Brewing: 

  • Deliver on our Marketing Activation and Category Solutions vision to make our brands easier to reach for and ensure you lead a team to be high impact partners both internally – across Sales and Marketing and externally with customers (Retail across all classes of trade)
  • Drive a culture that creates and delivers distinctive retail solutions grounded in shopper and retailer insights, and executed with excellence at retail. Partner with the Sr. Manager, Shopper Marketing to build national programming that enables breakthrough customer marketing programs.
  • Build consistent program evaluation metrics (Sales and Marketing measures) and management routines to create a Customer Marketing knowledge base that informs future thinking and resource allocation. Share learnings and best practices across Molson Coors Canada commercial teams, aligning with Category Insights, Sales Directors and General Managers, Key Account Managers and Customer Marketing Managers.
  • Influence and collaborate with Category Management Channel Strategy and Shopper Marketing teams so plans and programs address class-of-trade and key retailer opportunities. Champion retailer and shopper requirements throughout planning and program development.
  • Lead and develop your team.
  • Steward agency and vendor relationships: assess performance, keep scope on track for timeliness and budget, and work with agency leadership to improve creative quality, collaboration with Customer Marketing Managers, and the agency’s ability to help activate and sell in programs at the customer level.
  • Manage a $25+M budget including portfolio, brand and region specific budgets

Key Ingredients: 

  • 8-10 years of relevant experience
  • Bachelor’s degree required; postgraduate degree preferred
  • 5+ years of CPG sales and/or marketing experience
  • Experience selling ideas successfully
  • Experience with data analytics and agency management
  • Retail/Shopper Marketing acumen (brand, consumer, shopper and retailer): understanding of how to build brands and drive a retailer’s business through mutually agreed plans
  • Turning category and retailer insights into action: securing relevant, differentiated insights and converting them into game-changing ideas and programs
  • Proven ability to lead teams and partner with cross-functional stakeholders
  • Communication and influence: clear, concise direction and alignment around a shared vision; strong working relationships with cross-functional, agency and retail partners
  • Passion for marketing and sales, with a collaborative, solution-generating mindset
  • Results orientation

Beverage Bonuses

  • Flexible work programs that support work life balance including a hybrid work model of 4 days in the office
  • We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
  • We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
  • Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
  • Ability to grow and develop your career centered around our First Choice Learning opportunities
  • Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, a retirement savings plan with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
  • Access to cool brand clothing and swag, top events and, of course... free beer and beverages!
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences  

Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com.

Pay And Benefits

At Molson Coors, we’re committed to paying people fairly and equitably for the work they do.

Job Posting Total Rewards Offerings: $123,100.00 - $161,600.00 (posting salary range) + 16% target short term incentive + target long term incentive + $11,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days).

The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting. We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.
More about this job

Responsibilities

Set the Customer Marketing vision and lead a team to develop insight-driven retail programs, partnering with Sales, Marketing, Category Management, Shopper Marketing, and customer teams. Manage program evaluation and knowledge sharing, agency and vendor relationships, and a budget exceeding $25 million while ensuring strong execution and customer impact.

Requirements

Requires 8–10 years of relevant experience, including at least five years in CPG sales and/or marketing, and a bachelor's degree; a postgraduate degree is preferred. Candidates should bring retail and shopper marketing expertise, data analytics and agency management experience, a record of successfully selling ideas, and proven leadership, communication, and cross-functional partnership skills.

Skills

  • Customer Marketing
  • Retail Marketing
  • Shopper Marketing
  • Category Management
  • Marketing Activation
  • Sales And Marketing Alignment
  • Shopper And Retailer Insights
  • Data Analytics
  • Program Evaluation
  • Budget Management
  • Agency Management
  • Team Leadership
  • Cross-Functional Collaboration
  • Stakeholder Management
  • Communication And Influence
  • CPG Sales And Marketing

Benefits

  • Hybrid Work Model
  • Flexible Work Programs
  • Parental Leave
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Savings Plan
  • Employer Retirement Match
  • Paid Time Off
  • Wellness Program
  • Employee Assistance Program
  • Learning And Development Opportunities
  • Volunteer Opportunities
  • Employee Resource Groups
  • Incentive Plans
  • Free Beer And Beverages

Visa sponsorship

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Categories

  • Marketing
  • Management & Leadership
  • Sales
  • Food & Beverage
  • Retail

Keywords

  • Customer Marketing
  • Retail Marketing
  • Shopper Marketing
  • Category Management
  • Category Insights
  • Marketing Activation
  • CPG
  • Retailer Insights
  • Shopper Insights
  • Customer Teams
  • Key Account Management
  • Channel Strategy
  • Sales And Marketing
  • Data Analytics
  • Program Evaluation
  • Performance Metrics
  • Budget Management
  • Agency Management
  • Vendor Management
  • Retail Execution
  • Brand Marketing
  • Cross-Functional Collaboration
  • Team Leadership
  • Stakeholder Management
  • Customer Programs
  • Resource Allocation
  • Beverage Industry

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