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Administrateur réseau/système - gestion clients - Network/System Administrator – Client Services

  • Laval, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English · French
Posted

Original job description

English section of this bilingual listing.

At MYTECHNICIAN, we’ve been helping Quebec SMEs grow for over 25 years, driven by a team of more than 60 passionate IT professionals. Our strength? A strong team culture, genuine collaboration and a human, flexible and stimulating work environment, where ideas matter and fun is part of everyday life.

As we continue to grow, we’re expanding our team and looking for talented people who want to get involved and make a real contribution to the success of a well-established, forward-thinking local company.

What We Offer

Benefits that truly make a difference

  • Comprehensive group insurance: life, disability, prescription drugs and dental
  • Telemedicine services
  • RRSP with employer contribution
  • Flexible hours for better work–life balance
  • Flexible compensation: customize your salary and vacation
  • À la carte services: restaurants, physical activities, getaways
  • Additional discretionary days off on top of vacation

A workplace that makes you want to get involved

  • Modern offices with recreational areas (darts, foosball, board games)
  • Snack bar: coffee, apples, popcorn and slushies
  • On-site showers for fitness enthusiasts
  • Memorable social activities
  • Reduced summer hours: Fridays off at noon
  • Wellness monitoring with Officevibe

Exclusive MT perks

  • Access to a private island with a cottage
  • Access to a luxury condo in the heart of Montréal
  • Parents on the Run: free on-site childcare one evening a month
  • Partage Club membership, promoting the sharing economy

YOUR ROLE

Do you want to work in an environment where your expertise is truly valued and take on a variety of technical challenges?

Do you enjoy working directly with clients and becoming their trusted advisor for IT projects?

We’re Looking For Someone Like You To

  • Build strong, trusting relationships with clients and advise them on their IT projects.
  • Act as a key technical resource to recommend and implement scalable solutions tailored to clients’ needs and budgets.
  • Diagnose and resolve complex technical issues, both on-site and remotely.
  • Deploy, migrate and enhance network and system infrastructures.
  • Protect client data and ensure the security of their IT environments.
  • Collaborate with colleagues to deliver comprehensive, high-quality solutions.
  • Actively contribute to projects and team meetings by sharing your expertise.
  • Help achieve company goals while continuing to develop your professional skills.

What We’re Looking For

  • Experience in an MSP or multi-client environment.
  • Strong experience in network infrastructure and security (firewalls, routing, VPN, VLAN, QoS, fibre optics, Wi-Fi).
  • Solid knowledge of VMware (vCenter, vSphere) and storage solutions (NAS, SAN, vSAN).
  • Experience with Windows Server (2012 R2 to 2022).
  • Experience with backup and replication solutions (Microsoft Azure, Amazon AWS).
  • Bilingual (French and English, spoken and written).
  • Excellent ability to build and maintain strong client relationships.
  • Strong ability to explain technical concepts in clear, simple terms.
  • Valid driver’s licence and availability for occasional travel to client sites.
Read the full bilingual original
Chez MONTECHNICIEN, on fait évoluer les PME québécoises depuis plus de 25 ans, portés par une équipe de plus de 60 passionnés des TI. Notre force ? Une culture d’équipe forte, une collaboration authentique et un environnement de travail humain, flexible et stimulant, où les idées ont de la valeur et où le plaisir fait partie du quotidien.

En pleine croissance, nous agrandissons notre équipe et cherchons des talents qui souhaitent s’impliquer et contribuer concrètement au succès d’une entreprise d’ici, bien établie et tournée vers l’avenir.

CE QU’ON T’OFFRE

Des avantages qui font vraiment la différence

  • Assurances collectives complètes : vie, invalidité, médicaments, dentaire
  • Télémédecine
  • REER avec contribution de l’employeur
  • Horaires flexibles pour une meilleure conciliation travail–vie personnelle
  • Rémunération flexible : module ton salaire et vacances
  • Services à la carte : restos, activité physique, escapades
  • Congés discrétionnaires en plus des vacances

Un environnement qui donne envie de s’impliquer

  • Bureaux modernes avec espaces détente (dards, baby-foot, jeux de société)
  • Bar à collations : café, pommes, popcorn, slush
  • Douches sur place pour les sportifs
  • Activités sociales mémorables
  • Horaire d’été allégé : vendredis dès 12 h
  • Suivi du bien-être avec Officevibe

Avantages exclusifs MT

  • Accès à une île privée avec chalet
  • Accès à un condo de luxe au cœur de Montréal
  • Parents en cavale : halte-garderie gratuite
  • Partage Club favorisant l’économie collaborative

TON RÔLE

Tu veux évoluer dans un environnement où ton expertise est pleinement reconnue et relever des défis techniques variés ?

Tu aimes travailler en proximité directe avec les clients et devenir leur conseiller de confiance pour leurs projets TI ?

Nous N’attendons Plus Que Toi Pour

  • Établir une relation de confiance avec tes clients et les conseiller dans leurs projets TI.
  • Agir comme ressource technique clé pour proposer et implanter des solutions évolutives adaptées à leurs besoins et à leur budget.
  • Diagnostiquer et résoudre des problématiques complexes, sur place ou à distance.
  • Implanter, migrer et faire évoluer des infrastructures réseau et systèmes.
  • Protéger les données des clients et assurer la sécurité de leurs environnements TI.
  • Collaborer avec tes collègues pour offrir des solutions complètes et de qualité.
  • Contribuer activement aux projets et aux réunions d’équipe en partageant ton expertise.
  • Contribuer à l’atteinte des objectifs de l’entreprise tout en développant tes compétences professionnelles.

PROFIL RECHERCHÉ

  • Expérience en environnement MSP ou multi-clients.
  • Solide expérience en infrastructures réseau et sécurité (pare-feu, routage, VPN, VLAN, QoS, fibre, Wi-Fi).
  • Bonne maîtrise de VMware (vCenter, vSphere) et des solutions de stockage (NAS, SAN, vSAN).
  • Expérience avec Windows Server (2012 R2 à 2022).
  • Expérience en sauvegarde et réplication (Microsoft Azure, Amazon AWS).
  • Bilingue (français et anglais, oral et écrit).
  • Excellentes habiletés à développer et à maintenir des relations clients.
  • Grande capacité à vulgariser l’information technique.
  • Permis de conduire valide et disponibilité pour des déplacements occasionnels chez les clients.

At MYTECHNICIAN, we’ve been helping Quebec SMEs grow for over 25 years, driven by a team of more than 60 passionate IT professionals. Our strength? A strong team culture, genuine collaboration and a human, flexible and stimulating work environment, where ideas matter and fun is part of everyday life.

As we continue to grow, we’re expanding our team and looking for talented people who want to get involved and make a real contribution to the success of a well-established, forward-thinking local company.

What We Offer

Benefits that truly make a difference

  • Comprehensive group insurance: life, disability, prescription drugs and dental
  • Telemedicine services
  • RRSP with employer contribution
  • Flexible hours for better work–life balance
  • Flexible compensation: customize your salary and vacation
  • À la carte services: restaurants, physical activities, getaways
  • Additional discretionary days off on top of vacation

A workplace that makes you want to get involved

  • Modern offices with recreational areas (darts, foosball, board games)
  • Snack bar: coffee, apples, popcorn and slushies
  • On-site showers for fitness enthusiasts
  • Memorable social activities
  • Reduced summer hours: Fridays off at noon
  • Wellness monitoring with Officevibe

Exclusive MT perks

  • Access to a private island with a cottage
  • Access to a luxury condo in the heart of Montréal
  • Parents on the Run: free on-site childcare one evening a month
  • Partage Club membership, promoting the sharing economy

YOUR ROLE

Do you want to work in an environment where your expertise is truly valued and take on a variety of technical challenges?

Do you enjoy working directly with clients and becoming their trusted advisor for IT projects?

We’re Looking For Someone Like You To

  • Build strong, trusting relationships with clients and advise them on their IT projects.
  • Act as a key technical resource to recommend and implement scalable solutions tailored to clients’ needs and budgets.
  • Diagnose and resolve complex technical issues, both on-site and remotely.
  • Deploy, migrate and enhance network and system infrastructures.
  • Protect client data and ensure the security of their IT environments.
  • Collaborate with colleagues to deliver comprehensive, high-quality solutions.
  • Actively contribute to projects and team meetings by sharing your expertise.
  • Help achieve company goals while continuing to develop your professional skills.

What We’re Looking For

  • Experience in an MSP or multi-client environment.
  • Strong experience in network infrastructure and security (firewalls, routing, VPN, VLAN, QoS, fibre optics, Wi-Fi).
  • Solid knowledge of VMware (vCenter, vSphere) and storage solutions (NAS, SAN, vSAN).
  • Experience with Windows Server (2012 R2 to 2022).
  • Experience with backup and replication solutions (Microsoft Azure, Amazon AWS).
  • Bilingual (French and English, spoken and written).
  • Excellent ability to build and maintain strong client relationships.
  • Strong ability to explain technical concepts in clear, simple terms.
  • Valid driver’s licence and availability for occasional travel to client sites.
More about this job

Responsibilities

Build trusted client relationships and advise clients on IT projects, recommending and implementing scalable solutions suited to their needs and budgets. Diagnose complex issues, deploy and improve network and system infrastructure, protect client data, and collaborate with colleagues on high-quality solutions.

Requirements

Candidates should have experience in an MSP or multi-client environment, strong network infrastructure and security experience, and knowledge of VMware, storage solutions, Windows Server, and backup and replication platforms. The role also requires spoken and written French and English, strong client relationship and communication skills, a valid driver’s licence, and availability for occasional client-site travel.

Skills

  • Network Infrastructure
  • Network Security
  • Firewalls
  • Routing
  • VPN
  • VLAN
  • QoS
  • Fibre Optics
  • Wi-Fi
  • VMware vCenter
  • VMware vSphere
  • NAS
  • SAN
  • vSAN
  • Windows Server
  • Backup and Replication

Benefits

  • Comprehensive Group Insurance
  • Telemedicine
  • Employer-Contributed RRSP
  • Flexible Hours
  • Flexible Compensation
  • Additional Discretionary Days Off
  • Modern Office Recreation Areas
  • Snack Bar
  • On-Site Showers
  • Social Activities
  • Reduced Summer Hours
  • Wellness Monitoring
  • Private Island and Cottage Access
  • Luxury Condo Access
  • Free On-Site Childcare One Evening a Month
  • Partage Club Membership

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Customer Service & Support
  • Security & Safety
  • Consulting

Keywords

  • Managed Service Provider
  • Multi-Client Environment
  • Network Infrastructure
  • Network Security
  • Firewalls
  • Routing
  • VPN
  • VLAN
  • QoS
  • Fibre Optics
  • Wi-Fi
  • VMware
  • vCenter
  • vSphere
  • NAS
  • SAN
  • vSAN
  • Windows Server 2012 R2
  • Windows Server 2022
  • Microsoft Azure
  • Amazon AWS
  • Backup
  • Replication
  • IT Infrastructure
  • Data Protection
  • Client Services
  • Technical Troubleshooting
  • IT Consulting
  • Bilingual Communication

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