Analyste solutions TI et prévente - IT Solutions and Presales Analyst
- Laval, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
At MYTECHNICIAN, we’ve been helping Quebec SMEs grow for over 25 years, driven by a team of more than 60 passionate IT professionals. Our strength? A strong team culture, genuine collaboration and a human, flexible and stimulating work environment, where ideas matter and fun is part of everyday life.
As we continue to grow, we’re expanding our team and looking for talented people who want to get involved and make a real contribution to the success of a well-established, forward-thinking local company.
What We Offer
Benefits that truly make a difference
- Comprehensive group insurance: life, disability, prescription drugs and dental
- Telemedicine services
- RRSP with employer contribution
- Flexible hours for better work–life balance
- Flexible compensation: customize your salary and vacation
- À la carte services: restaurants, physical activities, getaways
- Additional discretionary days off on top of vacation
A workplace that makes you want to get involved
- Modern offices with recreational areas (darts, foosball, board games)
- Snack bar: coffee, apples, popcorn and slushies
- On-site showers for fitness enthusiasts
- Memorable social activities
- Reduced summer hours: Fridays off at noon
- Wellness monitoring with Officevibe
Exclusive MT perks
- Access to a private island with a cottage
- Access to a luxury condo in the heart of Montréal
- Parents on the Run: free on-site childcare
- Partage Club membership, promoting the sharing economy
YOUR ROLE
Do you enjoy understanding a client’s business needs and turning them into practical technology solutions?
Equally comfortable working with clients and technical teams, do you want to bridge the gap between sales, clients and technical teams, from opportunity qualification through to project delivery?
We’re Looking For Someone Like You To
- Analyze clients’ technical and business needs during discovery meetings.
- Clarify objectives, constraints and priorities while identifying opportunities for optimization.
- Define technology architectures (IT infrastructure, cloud, networking, cybersecurity).
- Select technologies and ensure they align with our standards.
- Identify dependencies (systems, vendors, licenses).
- Assess constraints and risks, and recommend mitigation strategies.
- Estimate the effort, resources, equipment and licenses required for each solution.
- Contribute to proposals and responses to requests for proposals (RFPs).
- Present solutions during client meetings and act as a trusted technical expert.
- Produce client assessments and qualifications.
- Document solutions and contribute to the evolution of standards, templates and the service catalog.
What We’re Looking For
- 5 to 7 years of IT experience, ideally in an MSP or multi-client environment.
- Excellent understanding of IT infrastructure, cloud, networking and security environments.
- Bilingual (French and English, spoken and written).
- Strong analytical, structuring and documentation skills.
- Excellent communication skills and the ability to explain technical concepts in simple terms.
- Client-focused approach with a strong commitment to quality.
- Collaborative, consultative and structured mindset.
- Presales experience is an asset.
- Microsoft certification is an asset.
- Fortinet NSE certification is an asset.
Read the full bilingual original
En pleine croissance, nous agrandissons notre équipe et cherchons des talents qui souhaitent s’impliquer et contribuer concrètement au succès d’une entreprise d’ici, bien établie et tournée vers l’avenir.
CE QU’ON T’OFFRE
Des avantages qui font vraiment la différence
- Assurances collectives complètes : vie, invalidité, médicaments, dentaire
- Télémédecine
- REER avec contribution de l’employeur
- Horaires flexibles pour une meilleure conciliation travail–vie personnelle
- Rémunération flexible : module ton salaire et vacances
- Services à la carte : restos, activité physique, escapades
- Congés discrétionnaires en plus des vacances
- Bureaux modernes avec espaces détente (dards, baby-foot, jeux de société)
- Bar à collations : café, pommes, popcorn, slush
- Douches sur place pour les sportifs
- Activités sociales mémorables
- Horaire d’été allégé : vendredis dès 12 h
- Suivi du bien-être avec Officevibe
- Accès à une île privée avec chalet
- Accès à un condo de luxe au cœur de Montréal
- Parents en cavale : halte-garderie gratuite
- Partage Club favorisant l’économie collaborative
Tu aimes comprendre les besoins d’affaires d’un client et les traduire en solutions technologiques concrètes ?
À l’aise autant devant un client qu’avec une équipe technique, tu souhaites agir comme pont entre les ventes, les clients et les équipes techniques, de la qualification d’une opportunité jusqu’à la livraison du projet ?
Nous N’attendons Plus Que Toi Pour
- Analyser les besoins techniques et d’affaires des clients lors des rencontres de découverte.
- Clarifier les objectifs, les contraintes et les priorités, et identifier les occasions d’optimisation.
- Définir les architectures technologiques (infrastructure TI, infonuagique, réseautique, cybersécurité).
- Sélectionner les technologies et assurer leur alignement avec nos standards.
- Identifier les dépendances (systèmes, fournisseurs, licences).
- Évaluer les contraintes et les risques, et proposer des stratégies d’atténuation.
- Évaluer les efforts, les ressources, les équipements et les licences, et produire des estimations.
- Contribuer aux soumissions et aux appels d’offres.
- Présenter les solutions lors des rencontres clients et agir comme expert technique crédible.
- Produire des bilans et des qualifications clients.
- Documenter les solutions et contribuer à l’évolution des standards, des gabarits et du catalogue de services.
- De 5 à 7 ans d’expérience en TI, idéalement en environnement MSP ou multi-clients.
- Excellente compréhension des environnements d’infrastructure TI, infonuagiques, réseau et de sécurité.
- Expérience en prévente - Un atout.
- Certification Microsoft - Un atout.
- Certification Fortinet NSE - Un atout.
- Bilingue (français et anglais, oral et écrit).
- Forte capacité d’analyse, de structuration et de documentation.
- Excellentes habiletés de communication et de vulgarisation.
- Approche orientée client et qualité.
- Esprit collaboratif, consultatif et structuré.
As we continue to grow, we’re expanding our team and looking for talented people who want to get involved and make a real contribution to the success of a well-established, forward-thinking local company.
What We Offer
Benefits that truly make a difference
- Comprehensive group insurance: life, disability, prescription drugs and dental
- Telemedicine services
- RRSP with employer contribution
- Flexible hours for better work–life balance
- Flexible compensation: customize your salary and vacation
- À la carte services: restaurants, physical activities, getaways
- Additional discretionary days off on top of vacation
- Modern offices with recreational areas (darts, foosball, board games)
- Snack bar: coffee, apples, popcorn and slushies
- On-site showers for fitness enthusiasts
- Memorable social activities
- Reduced summer hours: Fridays off at noon
- Wellness monitoring with Officevibe
- Access to a private island with a cottage
- Access to a luxury condo in the heart of Montréal
- Parents on the Run: free on-site childcare
- Partage Club membership, promoting the sharing economy
Do you enjoy understanding a client’s business needs and turning them into practical technology solutions?
Equally comfortable working with clients and technical teams, do you want to bridge the gap between sales, clients and technical teams, from opportunity qualification through to project delivery?
We’re Looking For Someone Like You To
- Analyze clients’ technical and business needs during discovery meetings.
- Clarify objectives, constraints and priorities while identifying opportunities for optimization.
- Define technology architectures (IT infrastructure, cloud, networking, cybersecurity).
- Select technologies and ensure they align with our standards.
- Identify dependencies (systems, vendors, licenses).
- Assess constraints and risks, and recommend mitigation strategies.
- Estimate the effort, resources, equipment and licenses required for each solution.
- Contribute to proposals and responses to requests for proposals (RFPs).
- Present solutions during client meetings and act as a trusted technical expert.
- Produce client assessments and qualifications.
- Document solutions and contribute to the evolution of standards, templates and the service catalog.
- 5 to 7 years of IT experience, ideally in an MSP or multi-client environment.
- Excellent understanding of IT infrastructure, cloud, networking and security environments.
- Bilingual (French and English, spoken and written).
- Strong analytical, structuring and documentation skills.
- Excellent communication skills and the ability to explain technical concepts in simple terms.
- Client-focused approach with a strong commitment to quality.
- Collaborative, consultative and structured mindset.
- Presales experience is an asset.
- Microsoft certification is an asset.
- Fortinet NSE certification is an asset.
More about this job
Responsibilities
Analyze client business and technical needs, define technology architectures, select solutions, assess risks and dependencies, and estimate required resources and costs. Support sales through proposals and client presentations, qualify opportunities, document solutions, and help maintain service standards and the service catalog.
Requirements
Requires 5 to 7 years of IT experience, ideally in an MSP or multi-client environment, and strong knowledge of infrastructure, cloud, networking, and security. Candidates should be bilingual in French and English, with strong analytical, documentation, communication, client-service, and collaboration skills; presales experience and Microsoft or Fortinet NSE certifications are assets.
Skills
- IT Infrastructure
- Cloud Computing
- Networking
- Cybersecurity
- Technical Presales
- Business Needs Analysis
- Solution Architecture
- Technology Selection
- Risk Assessment
- Effort Estimation
- Proposal Development
- RFP Responses
- Client Presentations
- Technical Documentation
- Communication
Benefits
- Comprehensive Group Insurance
- Telemedicine
- Employer-Sponsored RRSP
- Flexible Hours
- Flexible Compensation
- Additional Discretionary Days Off
- Modern Office Recreation Areas
- Snack Bar
- On-Site Showers
- Social Activities
- Reduced Summer Hours
- Wellness Monitoring
- Private Island and Cottage Access
- Luxury Condo Access
- Free On-Site Childcare
- Partage Club Membership
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Sales
- Consulting
- Security & Safety
Keywords
- IT Infrastructure
- Cloud Computing
- Networking
- Cybersecurity
- Managed Service Provider
- Presales
- Solution Architecture
- Business Analysis
- Technology Standards
- Systems Dependencies
- Vendor Management
- Software Licensing
- Risk Mitigation
- Resource Estimation
- Equipment Estimation
- Proposals
- Requests for Proposals
- Client Discovery
- Client Qualification
- Technical Documentation
- Service Catalog
- Microsoft Certification
- Fortinet NSE
- Bilingual Communication
- IT Consulting