Network/System Administrator – Client Services

At MYTECHNICIAN, we’ve been helping Quebec SMEs grow for over 25 years, driven by a team of more than 60 passionate IT professionals. Our strength? A strong team culture, genuine collaboration and a human, flexible and stimulating work environment, where ideas matter and fun is part of everyday life.

As we continue to grow, we’re expanding our team and looking for talented people who want to get involved and make a real contribution to the success of a well-established, forward-thinking local company.

WHAT WE OFFER

Benefits that truly make a difference

• Comprehensive group insurance: life, disability, prescription drugs and dental
• Telemedicine services
• RRSP with employer contribution
• Flexible hours for better work–life balance
• Flexible compensation: customize your salary and vacation
• À la carte services: restaurants, physical activities, getaways
• Additional discretionary days off on top of vacation

A workplace that makes you want to get involved

• Modern offices with recreational areas (darts, foosball, board games)
• Snack bar: coffee, apples, popcorn and slushies
• On-site showers for fitness enthusiasts
• Memorable social activities
• Reduced summer hours: Fridays off at noon
• Wellness monitoring with Officevibe

Exclusive MT perks

• Access to a private island with a cottage
• Access to a luxury condo in the heart of Montréal
• Parents on the Run: free on-site childcare one evening a month
• Partage Club membership, promoting the sharing economy

YOUR ROLE

Do you want to work in an environment where your expertise is truly valued and take on a variety of technical challenges?

Do you enjoy working directly with clients and becoming their trusted advisor for IT projects?

We’re looking for someone like you to:

• Build strong, trusting relationships with clients and advise them on their IT projects.
• Act as a key technical resource to recommend and implement scalable solutions tailored to clients’ needs and budgets.
• Diagnose and resolve complex technical issues, both on-site and remotely.
• Deploy, migrate and enhance network and system infrastructures.
• Protect client data and ensure the security of their IT environments.
• Collaborate with colleagues to deliver comprehensive, high-quality solutions.
• Actively contribute to projects and team meetings by sharing your expertise.
• Help achieve company goals while continuing to develop your professional skills.

WHAT WE’RE LOOKING FOR

• Experience in an MSP or multi-client environment.
• Strong experience in network infrastructure and security (firewalls, routing, VPN, VLAN, QoS, fibre optics, Wi-Fi).
• Solid knowledge of VMware (vCenter, vSphere) and storage solutions (NAS, SAN, vSAN).
• Experience with Windows Server (2012 R2 to 2022).
• Experience with backup and replication solutions (Microsoft Azure, Amazon AWS).
• Bilingual (French and English, spoken and written).
• Excellent ability to build and maintain strong client relationships.
• Strong ability to explain technical concepts in clear, simple terms.
• Valid driver’s licence and availability for occasional travel to client sites.