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Added 9 mins ago
Technology Procurement Lead
illumin
Toronto, ON
Full-time
…consolidation, licence optimization, and disciplined vendor…
Added 9 mins ago
Assistant Manager
JYSK Canada
Burlington, ON
$43,000 to $48,000 CAD / year
Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 9 mins ago
Project Manager/Business Analyst
RigUp
Calgary, AB
$120 to $140 CAD / hour
Contract
…mission: to deliver services and technology that fundamentally change how skilled workers and the businesses they serve get hard work…
Added 9 mins ago
Mechanical Engineer IV
CRB
Mississauga, ON
$130,000 to $165,000 CAD / year
Full-time
At CRB, we design and build some of the most powerful facilities in the world - those that change people's lives. We are the leading provider of sustainable Engineering, Architecture,…
Added 9 mins ago
Senior Cloud Platform Engineer (AWS), AI Infrastructure - Evinova
Evinova
Mississauga, ON
Full-time
Develop reusable platform capabilities across compute, networking, IAM, secrets management, storage, model access and workload isolation.
Added 10 mins ago
Mechanical Engineer IV
CRB
Mississauga, ON
$130,000 to $165,000 CAD / year
Full-time
At CRB, we design and build some of the most powerful facilities in the world - those that change people's lives. We are the leading provider of sustainable Engineering, Architecture,…
Added 10 mins ago
Club Coordinator
Seneca Student Federation Inc.
Toronto, ON
Part-time
…Club Coordinator Staff position, accountable directly to the Manager of Clubs. The Club Coordinator is responsible for communicating with club members and providing direction for members…
Added 25 mins ago
REGIONAL SALES MANAGER
GWM CAPE TOWN
Permanent North American Gaeltacht, ON
Full-time
Manage customer satisfaction, wholesale, market share, and business management objectives
Added 25 mins ago
Risk Manager
City of Calgary
Calgary, AB
$104,938 to $131,172 CAD / year
Full-time
Reporting to the Manager, Business Services, the Risk Manager oversees the Green Line LRT - SE Project Business Unit with risk and opportunity management activities, including developing…
Added 25 mins ago
Team Lead Temps Plein
New Balance
Montreal, QC
Full-time
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and…
Added 25 mins ago
Sr. Business Development Manager, Protection, Automation & Grid Digitalization
Siemens
Calgary, AB · Richmond, BC · Vancouver, BC · Oakville, ON
…colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important:…
Added 25 mins ago
Store Leader (Manager) Trainee
7-Eleven
Fort St. John, BC
Full-time
…it’s easy to see how we can boast about having the best store management teams in the industry. If you enjoy working as part of a management team and have previous supervisory experience,…
Added 39 mins ago
Gérant 1090
Couche-Tard
Levis, QC
Full-time
Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 39 mins ago
Business Analyst - Payments
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$64 to $78 CAD / hour
Contract
Reporting to the Senior Manager, Payments Platform Capabilities, the successful candidate will play a critical role in the management and delivery of business analysis activities on…
Added 39 mins ago
Safety, Health, and Environmental Manager - Nefab Canada
Nefab
Peterborough, ON
Full-time
As SHE Manager, you will be responsible for assisting sites by implementing the SH&E Management system, developing and implementing effective injury prevention programs, and ensuring…
Added 40 mins ago
Business Application Specialist - SQILLS
Siemens
Oakville, ON
…colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important:…
Added 40 mins ago
Order Manager - Electrification & Automation
Siemens
Oakville, ON
As Order Manager, in Smart Infrastructure - Electrification & Automation (EA) you will be responsible for managing the end-to-end order fulfillment process, ensuring timely and accurate…
Added 40 mins ago
Plant Controller, Electrical Products
Siemens
Drummondville, QC
…Quebec. The successful candidate will partner with the Plant Manager, plant leadership team, local business management/segments and the North American Operations teams to drive financial…
Added 40 mins ago
Customer Service Representative
BMO
Kenora, ON
Full-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 40 mins ago
Product Quality Manager - Electronics Manufacturing
Siemens
Concord, ON
Strong change management capabilities and analytical problem-solving mindset
Added 40 mins ago
Technical Project Manager – Building Automation Systems (BAS) - Calgary, AB
Siemens
Calgary, AB
…lead larger projects? We are looking for a Technical Project Manager - Building Automation Systems (BAS) who can combine hands-on technical leadership with project and financial management.…
Added 40 mins ago
Inspecteur qualité - Quart de soir
Siemens
Drummondville, QC
Reporting to the Quality and Operational Excellence Manager, you will play an active role in the quality management system. The Quality Inspector is responsible for ensuring the quality of…
Added 40 mins ago
Project Manager – Building Automation Systems (BAS) & HVAC Controls Projects, Vancouver BC
Siemens
Richmond, BC · Vancouver, BC
As BAU/BAS Project Manager, you will provide direction and supervision of Building Automation and Construction projects to ensure successful delivery. You will oversee project status, and…
Added 40 mins ago
Manager, Actuarial Commercial Auto Pricing
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Lloydminster, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Thunder Bay, ON · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…each year in support of people on the front lines of climate change. Learn more at…
Added 40 mins ago
Intercultural Program Coordinator - Appendix D / Temporary Assignment
Algonquin College
Ottawa, ON
Full-time
Reporting to the Manager, International Student Integration, the incumbent provides administrative support and logistical coordination for the International Education Centre (IEC) events…

Monachus Solutions

Senior Operations & Delivery Manager

Vancouver, BC, Canada

Pay: $100,000 to $140,000 CAD / year
Job type: Full-time
Apply by: Mar 30, 2027
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Senior Operations & Delivery Manager

Vancouver, BC | Hybrid (3-4 days in-office) | CAD $ 100,000-140,000 | Full-time

About Monachus

Monachus helps early-stage startups build scalable systems for compliance, security, and operations. Without the chaos. We're a small, high-trust team based in Vancouver, BC, and our clients are spread across North America. We work closely with founders and technical teams who are moving fast and need security and compliance done right, not just done.

“Monachus” is Latin for monk, meaning diligent, dedicated, wise. If you care about doing high-quality work, being hands-on in the world of compliance, learning constantly, and having real ownership over outcomes, this is the kind of place where that actually happens.

The Role

We're hiring an Operations & Delivery Manager to build the operating system behind how Monachus delivers. As Monachus grows, we’re continuing to strengthen the systems and operating rhythms that support consistent, high-quality client delivery. You’ll play a key role in building and improving these practices.

You’ll work closely with leadership and delivery teams to support smooth, consistent client engagements and strengthen the way Monachus operates as it grows.

What You'll Do

Own delivery standards. Define how engagements kick off, run, and close, and hold the team to them.
Plan capacity ahead of demand. Match the pipeline to people so deadlines hold and nobody burns out.
Protect delivery health. Track billing accuracy, utilization, and engagement profitability, and act on what the numbers show.
Get ahead of risk. Spot delays and scope issues early, and make sure clients hear about them from us first.
Connect the lifecycle. Close the gaps between sales, delivery, and renewal so nothing gets dropped at handoffs.
Build enablement. Create onboarding, communication training, and meeting frameworks that raise the bar for every consultant.
Drive change. Prioritize process and AI improvements with a clear business case, and bring the team along.
Support the team. Partner on retention, culture, and working-model decisions as we grow.

What We're Looking For

Experience & Background

5+ years in delivery operations, PMO, or professional services operations
Experience running resourcing and capacity planning across multiple client engagements at once
Have owned or closely managed delivery financials like billing, utilization, and margin
Experience building delivery processes from scratch at a growing company, not just kept existing ones running
Communicate directly and clearly with clients, consultants, and leadership
Are comfortable with ambiguity and broad ownership in a startup environment

Tools & Systems

Comfortable using project-management and time-tracking tools to coordinate work and maintain delivery visibility.
Able to build and maintain reporting on capacity, utilization, and engagement performance.
Uses AI tools thoughtfully to improve planning, documentation, reporting, and day-to-day operations.

Bonus Points

Exposure to GRC, SOC 2 or security/compliance is a plus.
Experience leading AI adoption or other change initiatives
Experience designing and delivering consultant training or professional-skills workshops.

Culture Fit Matters at Monachus

You’ll Thrive Here If You

Constantly look for ways to improve systems, workflows, and delivery quality
Collaborate well and prioritize alignment over ego
Can take direction, follow operating systems, and improve them instead of fighting them
Move fast without sacrificing quality
Take ownership and operate with high accountability
Enjoy building scalable processes and improving how work gets done
Are curious about new tools and technologies and actively experiment with AI to improve how work gets done

Why Monachus

Direct impact with startup founders and leadership teams
Small, high-trust team with autonomy
Strong focus on quality, structure, and continuous improvement
Work that values originality, depth, and thoughtful execution over templates or audit checklists

Applications are reviewed on a rolling basis.

We review every application. If you're a fit, someone from our team will reach out within 5 business days to introduce themselves and share next steps.

Apply About employer

More about this job

Responsibilities

Establish and improve delivery standards, capacity planning, financial tracking, risk management, and handoffs across sales, delivery, and renewals. Develop team enablement and training, lead process and AI improvements, and support retention, culture, and working-model decisions.

Requirements

Requires 5+ years in delivery operations, PMO, or professional services operations, including multi-engagement capacity planning and experience managing delivery financials. Candidates should have built processes in a growing company, communicate clearly with clients and teams, be comfortable with ambiguity, and use project-management, time-tracking, reporting, and AI tools effectively.

Skills

Delivery Operations
Capacity Planning
Resource Management
Delivery Financial Management
Billing Accuracy
Utilization Tracking
Engagement Profitability
Risk Management
Client Communication
Process Improvement
Change Management
AI Adoption
Reporting
Consultant Training
Project Management Tools
Time-Tracking Tools

Visa sponsorship

Not detected in the job text

Keywords

Delivery Operations
Professional Services Operations
PMO
Capacity Planning
Resource Planning
Client Engagements
Delivery Standards
Billing
Utilization
Engagement Profitability
Margin
Risk Management
Scope Management
Client Communication
Sales-to-Delivery Handoffs
Renewals
Consultant Onboarding
Communication Training
Meeting Frameworks
Process Improvement
Artificial Intelligence
Change Management
Project-Management Tools
Time-Tracking Tools
Reporting
GRC
SOC 2
Security
Compliance

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