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Added 15 mins ago
RJ
Branch Assistant
Raymond James
AB
- Full-time
Minimum three (3) years’ experience in the Investment Brokerage or Financial Services Industry and be IR-Licensed.
Added 15 mins ago
NC
Member Representative (Temporary)
Northern Credit Union
Pembroke, ON
- Part-time
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across…
Added 15 mins ago
F/
Relationship Manager
FCC / FAC
Listowel, ON
- Full-time
Be accountable for the execution of loans, including sales, loan structure, gathering and preparing financial documentation, securing approvals, and collaborating with internal teams to…
Added 15 mins ago
AC
Member Services Representative - Pembina Crossing
Assiniboine Credit Union
Winnipeg, MB
- Full-time
…the appropriate Advisor for support with immediate and future financial needs, including relevant referrals for ACU’s products and…
Added 15 mins ago
AR
Guest Service Agent/Night Audit
Algonquin Resort
New Glasgow, NS
- Part-time
Added 15 mins ago
AT
Senior Administrator
Arrow Transportation Systems Inc.
Kamloops, BC
- Full-time
…to update, create, review, audit, analyze and optimize all financial processes, documentation and reporting of revenue and payable streams for the Division. The Senior Administrator also…
Added 15 mins ago
FF
Principal Software Engineer
Forward Financing
Remote, Canada
- $200,000 to $250,000 CAD / year
- Full-time
- Remote
Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a…
Added 15 mins ago
PC
Senior Associate-Financial Crime and AML
Pwc Canada
Toronto, ON
- Full-time
As a Senior Associate-Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 15 mins ago
PC
Manager -Financial Crime and AML
Pwc Canada
Toronto, ON
- Full-time
As a Manager -Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 15 mins ago
R
Pricing Manager
REXEL
Vancouver, BC
- $90,000 CAD / year
- Full-time
5+ years of experience in pricing, financial analysis, or related roles, with at least 2 years in a supervisory or managerial capacity.
Added 15 mins ago
R
Pricing Manager
REXEL
Toronto, ON
- $90,000 CAD / year
- Full-time
5+ years of experience in pricing, financial analysis, or related roles, with at least 2 years in a supervisory or managerial capacity.
Added 15 mins ago
Senior Data Analyst, GTM Operations
7shifts
Saskatoon, SK
5+ years in data analytics or business intelligence, with strong experience in financial or go-to-market reporting
Added 15 mins ago
Senior Data Analyst, GTM Operations
7shifts
Toronto, ON
5+ years in data analytics or business intelligence, with strong experience in financial or go-to-market reporting
Added 29 mins ago
ST
Security Architect
Soroc Technology
Montreal, QC
- $50 to $55 CAD / hour
- Contract
Added 29 mins ago
B
Payroll Coordinator
BGIS
Markham, ON
- Full-time
…government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate…
Added 29 mins ago
CH
Collections Specialist
Camden Homes
Burlington, ON
- Full-time
Conduct difficult financial conversations with residents professionally and empathically while maintaining a collection-focused approach.
Added 29 mins ago
R
Banking Advisor - Richmond Hill (Bilingual - Mandarin, Cantonese, or Russian)
RBC
Richmond Hill, ON
- Full-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 29 mins ago
S
Business Advisor - Rideau & William, Ottawa, ON
Scotiabank
Ottawa, ON
- Full-time
…business products and services, including; an understanding of financial statements, applicable risk management policies and legal and security documentation for business…
Added 29 mins ago
R
Banking Advisor - Richmond Hill (Bilingual - Mandarin, Cantonese, or Russian)
RBC
Toronto, ON
- Full-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 29 mins ago
PC
Senior Finance Business Partner
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Reports to: Director, Financial Planning and Analysis
Added 29 mins ago
M
Temporary Payroll Analyst
Monks
Toronto, ON
- Full-time
Assist in preparing payroll and financial audits
Added 29 mins ago
R
Senior Product Manager – Identity & Access Management (Okta/Auth0)
Raise
ON · Ontario, Canada
- Contract
Experience working within financial services or other highly regulated environments.
Added 29 mins ago
M
Temporary Payroll Analyst
Monks
Toronto, ON
- Full-time
Assist in preparing payroll and financial audits
Added 29 mins ago
DS
Manager of Procurement and Risk Management Services
District School Board of Niagara
ON · Ontario, Canada
- Full-time
…administration, building regulatory compliance, operational needs, financial stewardship and services to…
Added 29 mins ago
R
Access Governance Coordinator
Raise
Toronto, ON
- Full-time
Experience supporting access governance within banking, financial services, or another highly regulated environment.

Monachus Solutions

Senior Operations & Delivery Manager

Vancouver, BC, Canada

$100,000 to $140,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $140,000 CAD / year
Job type: Full-time
Apply by: Mar 30, 2027
Posting language: English
Posted: Oct 1, 2026

Original job description

Senior Operations & Delivery Manager

Vancouver, BC | Hybrid (3-4 days in-office) | CAD $ 100,000-140,000 | Full-time

About Monachus

Monachus helps early-stage startups build scalable systems for compliance, security, and operations. Without the chaos. We're a small, high-trust team based in Vancouver, BC, and our clients are spread across North America. We work closely with founders and technical teams who are moving fast and need security and compliance done right, not just done.

“Monachus” is Latin for monk, meaning diligent, dedicated, wise. If you care about doing high-quality work, being hands-on in the world of compliance, learning constantly, and having real ownership over outcomes, this is the kind of place where that actually happens.

The Role

We're hiring an Operations & Delivery Manager to build the operating system behind how Monachus delivers. As Monachus grows, we’re continuing to strengthen the systems and operating rhythms that support consistent, high-quality client delivery. You’ll play a key role in building and improving these practices.

You’ll work closely with leadership and delivery teams to support smooth, consistent client engagements and strengthen the way Monachus operates as it grows.

What You'll Do

Own delivery standards. Define how engagements kick off, run, and close, and hold the team to them.
Plan capacity ahead of demand. Match the pipeline to people so deadlines hold and nobody burns out.
Protect delivery health. Track billing accuracy, utilization, and engagement profitability, and act on what the numbers show.
Get ahead of risk. Spot delays and scope issues early, and make sure clients hear about them from us first.
Connect the lifecycle. Close the gaps between sales, delivery, and renewal so nothing gets dropped at handoffs.
Build enablement. Create onboarding, communication training, and meeting frameworks that raise the bar for every consultant.
Drive change. Prioritize process and AI improvements with a clear business case, and bring the team along.
Support the team. Partner on retention, culture, and working-model decisions as we grow.

What We're Looking For

Experience & Background

5+ years in delivery operations, PMO, or professional services operations
Experience running resourcing and capacity planning across multiple client engagements at once
Have owned or closely managed delivery financials like billing, utilization, and margin
Experience building delivery processes from scratch at a growing company, not just kept existing ones running
Communicate directly and clearly with clients, consultants, and leadership
Are comfortable with ambiguity and broad ownership in a startup environment

Tools & Systems

Comfortable using project-management and time-tracking tools to coordinate work and maintain delivery visibility.
Able to build and maintain reporting on capacity, utilization, and engagement performance.
Uses AI tools thoughtfully to improve planning, documentation, reporting, and day-to-day operations.

Bonus Points

Exposure to GRC, SOC 2 or security/compliance is a plus.
Experience leading AI adoption or other change initiatives
Experience designing and delivering consultant training or professional-skills workshops.

Culture Fit Matters at Monachus

You’ll Thrive Here If You

Constantly look for ways to improve systems, workflows, and delivery quality
Collaborate well and prioritize alignment over ego
Can take direction, follow operating systems, and improve them instead of fighting them
Move fast without sacrificing quality
Take ownership and operate with high accountability
Enjoy building scalable processes and improving how work gets done
Are curious about new tools and technologies and actively experiment with AI to improve how work gets done

Why Monachus

Direct impact with startup founders and leadership teams
Small, high-trust team with autonomy
Strong focus on quality, structure, and continuous improvement
Work that values originality, depth, and thoughtful execution over templates or audit checklists

Applications are reviewed on a rolling basis.

We review every application. If you're a fit, someone from our team will reach out within 5 business days to introduce themselves and share next steps.

Apply About employer

More about this job

Responsibilities

Establish and improve delivery standards, capacity planning, financial tracking, risk management, and handoffs across sales, delivery, and renewals. Develop team enablement and training, lead process and AI improvements, and support retention, culture, and working-model decisions.

Requirements

Requires 5+ years in delivery operations, PMO, or professional services operations, including multi-engagement capacity planning and experience managing delivery financials. Candidates should have built processes in a growing company, communicate clearly with clients and teams, be comfortable with ambiguity, and use project-management, time-tracking, reporting, and AI tools effectively.

Skills

Delivery Operations
Capacity Planning
Resource Management
Delivery Financial Management
Billing Accuracy
Utilization Tracking
Engagement Profitability
Risk Management
Client Communication
Process Improvement
Change Management
AI Adoption
Reporting
Consultant Training
Project Management Tools
Time-Tracking Tools

Visa sponsorship

Not detected in the job text

Keywords

Delivery Operations
Professional Services Operations
PMO
Capacity Planning
Resource Planning
Client Engagements
Delivery Standards
Billing
Utilization
Engagement Profitability
Margin
Risk Management
Scope Management
Client Communication
Sales-to-Delivery Handoffs
Renewals
Consultant Onboarding
Communication Training
Meeting Frameworks
Process Improvement
Artificial Intelligence
Change Management
Project-Management Tools
Time-Tracking Tools
Reporting
GRC
SOC 2
Security
Compliance

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