Regional Manager- dental operations
- Burlington, ON, Canada
Full-time
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Original job description
Job description:
Regional Manager – Dental Operations
Monarch Dentistry | Ontario
We Are Expanding – 6 New Locations!
Monarch Dentistry is growing! With Six new clinic locations opening, we are seeking an experienced, results-driven Regional Manager to join our leadership team and play a key role in our continued expansion.
This is an exciting opportunity for a strong leader who thrives in a fast-paced, multi-location environment and is passionate about operational excellence, team development, patient experience, and profitability.
The ideal candidate will have extensive dental management experience, strong business acumen, and a proven ability to drive performance across multiple clinics.
Key Responsibilities
Regional Leadership & Team Development
- Oversee operations and performance across multiple dental clinics.
- Lead, coach, and support Office Managers and their teams.
- Establish accountability, performance standards, and a positive workplace culture.
- Conduct regular clinic visits, performance reviews, and operational meetings.
Operations & Clinic Performance
- Ensure efficient daily operations across assigned locations.
- Optimize scheduling, patient flow, hygiene utilization, and treatment coordination.
- Monitor clinic productivity, patient retention, and operational efficiency.
- Implement standardized processes and ensure compliance with company policies.
- Support successful launches and operational setup of new clinic locations.
Financial Management & Profitability
- Monitor production, collections, expenses, and profitability across clinics.
- Establish and track KPIs and financial performance targets.
- Oversee accounts receivable and collection performance.
- Identify opportunities for revenue growth and cost optimization.
- Prepare performance reports and present improvement strategies to senior leadership.
Patient Experience & Business Growth
- Maintain high standards of patient care and customer service.
- Support treatment acceptance, patient retention, and practice growth.
- Resolve escalated operational and patient concerns.
- Collaborate with senior leadership to implement growth strategies.
Qualifications:
- Minimum 10 years of dental management experience, with multi-location or regional leadership experience strongly preferred.
- Proven experience managing high-volume dental practices.
- Strong understanding of dental operations, scheduling, production, collections, and profitability.
- Demonstrated ability to lead and develop Office Managers and clinic teams.
- Excellent analytical, financial management, and problem-solving skills.
- Strong communication, organizational, and leadership abilities.
- Ability to travel between assigned clinic locations.
- Experience supporting new clinic openings or business expansion is an asset.
Compensation & Benefits:
- Competitive salary based on experience.
- Performance-Based Bonus Program tied to regional KPIs and profitability.
- 35% employee dental discount.
- Subsized phone allowance
- Opportunity to play a key leadership role in opening six new locations.
Join Our Growing Team! At Monarch Dentistry, we are building more than dental clinics - we are building strong teams, exceptional patient experiences, and a successful organization.
If you are a confident, strategic leader who can drive results, develop high-performing teams, and support our next phase of expansion, we would love to hear from you!
Job Types: Full-time, Permanent
Benefits:
- On-site parking
- Paid time off
Experience:
- Dentrix: 5 years (required)
- Abeldent: 5 years (required)
Work Location: On the road
More about this job
Responsibilities
Oversee operations and performance across multiple dental clinics, leading and developing Office Managers and their teams while ensuring consistent processes, strong patient experiences, and successful new clinic launches. Monitor financial performance and operational KPIs, improve productivity and profitability, address escalated concerns, and report strategies and results to senior leadership.
Requirements
Requires at least 10 years of dental management experience, with multi-location or regional leadership experience strongly preferred, plus experience managing high-volume practices. Candidates should have strong dental operations and financial skills, proven team leadership, and the ability to travel between clinics; five years of experience with both Dentrix and Abeldent is required.
Skills
- Dental Operations Management
- Multi-Location Leadership
- Team Development
- Clinic Operations
- Scheduling Optimization
- Patient Flow Management
- Hygiene Utilization
- Treatment Coordination
- Financial Management
- Profitability Management
- KPI Tracking
- Accounts Receivable
- Patient Retention
- Performance Reporting
- Business Growth
- Dentrix
Benefits
- Employee Dental Discount
- Phone Allowance
- On-Site Parking
- Paid Time Off
- Performance-Based Bonus
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Healthcare
- Finance & Accounting
- Customer Service & Support
Keywords
- Dental Operations
- Regional Management
- Multi-Location Clinics
- Office Managers
- Dentrix
- Abeldent
- Scheduling
- Patient Flow
- Hygiene Utilization
- Treatment Coordination
- Clinic Productivity
- Patient Retention
- Production
- Collections
- Profitability
- Accounts Receivable
- Key Performance Indicators
- Financial Performance
- Cost Optimization
- Revenue Growth
- Performance Reporting
- Patient Experience
- High-Volume Dental Practices
- New Clinic Openings
- Operational Compliance