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Added 9 mins ago
ACCOUNT MANAGER - CONTRACT
Green Shield Canada
Toronto, ON
GreenShield is seeking a highly motivated, detail‑oriented professional to join our Account Management Team on contract. Reporting to the Director of Account Management, this role is…
Added 9 mins ago
C
Credit Specialist, Credit Services - Bilingual
CIBC
Montreal, QC
- Full-time
…are focused and include recommendations to improve. Maintain professional and personal credibility and…
Added 9 mins ago
Unit Clerk, Surgical Services - Royal Columbian Hospital
Fraser Health
New Westminster, BC
…team in a fast-paced environment where growth, learning, and professional development are encouraged and…
Added 9 mins ago
FH
Research Assistant
Fraser Health
Surrey, BC
- Temporary
…exciting opportunity for a highly organized and analytical professional looking to grow their research and project coordination experience while contributing to meaningful healthcare…
Added 9 mins ago
Unit Clerk, Preadmission Clinic - Royal Columbian Hospital
Fraser Health
New Westminster, BC
…team in a fast-paced environment where growth, learning, and professional development are encouraged and…
Added 9 mins ago
Nursing Unit Clerk - Royal Columbian Hospital
Fraser Health
New Westminster, BC
…team in a fast-paced environment where growth, learning, and professional development are encouraged and…
Added 9 mins ago
Unit Clerk/O.R. Booking Clerk - Royal Columbian Hospital
Fraser Health
New Westminster, BC
…team in a fast-paced environment where growth, learning, and professional development are encouraged and…
Added 9 mins ago
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Executive Assistant
BMO
Toronto, ON · FCP
- Full-time
Typically, 5+ years of progressive experience providing executive, administrative, operational, or business support in a professional environment
Added 9 mins ago
Clinical Operations Manager
Canadian Mental Health Association BC Division
Vancouver, BC
Ensure clinical services meet professional, ethical, and regulatory standards and align with best and emerging practices in mental health care.
Added 9 mins ago
RD
Associate
RBC Dominion Securities
Guelph, ON
- Full-time
Demonstrated skills in providing world-class client service that will come across as professional, warm, thoughtful, and proactive
Added 9 mins ago
A
Site Superintendent - Saskatoon
Avana
Saskatoon, SK
- Full-time
…also work closely with the Project Manager, who manages the administrative aspects of Avana’s ongoing construction…
Added 9 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…patients, visitors, laboratory, and hospital personnel in a professional and congenial manner at all…
Added 9 mins ago
MD
State Patrol Purchaser - Buyer 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
Added 9 mins ago
RM
Patient Access Clerk I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Previous clerical/administrative experience within the last year is essential
Added 9 mins ago
CI
Accounting Assistant (Part-Time)
Candor Industrial Supply, Inc.
ON · Ontario, Canada
- $16 to $22 USD / hour
- Part-time
Collections Outreach: Conduct polite, professional collections calls and send email reminders to customers with outstanding balances.
Added 24 mins ago
CS
Building Manger
Cleantech Service Group
Vancouver, BC
- $24 to $25 CAD / hour
- Full-time
Perform administrative duties (post notices, collect funds for additional fobs/keys, submit activity reports to the Property Manager).
Added 24 mins ago
TS
Payoll and Benefits Specialist
The Staffing Alternative
Vaughan, ON
- Full-time
● Provide administrative support to the HR team and participate in HR projects as required.
Added 24 mins ago
Management Trainee
Cintas
Kelowna, BC
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this…
Added 24 mins ago
CB
Clinical Operations Manager
CMHA BC
Vancouver, BC
- Full-time
Ensure clinical services meet professional, ethical, and regulatory standards and align with best and emerging practices in mental health care.
Added 24 mins ago
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ACCOUNT MANAGER - CONTRACT
GreenShield
Toronto, ON
- $74,269 to $92,837 CAD / year
- Contract
GreenShield is seeking a highly motivated, detail‑oriented professional to join our Account Management Team on contract. Reporting to the Director of Account Management, this role is…
Added 39 mins ago
UO
Assistant Professor, Teaching Stream - Law, Criminal Justice and Forensic Science
University of Toronto
Mississauga, ON
- $115,000 to $160,000 CAD / year
…demonstrate a record of excellence in teaching and relevant professional experience in forensic science or a closely related field. We welcome candidates with expertise in areas that…
Added 39 mins ago
Director, Office of the Dean
University of Toronto
Toronto, ON
A minimum of five (5) years of progressive senior administrative experience, with a proven track record of delivering exceptional service and support in a complex, decentralized environment
Added 39 mins ago
HP
Maintenance Associate
Hazelview Properties
Halifax, NS
- Full-time
A professional demeanor with strong communication skills
Added 39 mins ago
SE
Accounts Payable Administrator I (6-month Contract)
STEP Energy Services
AB · Calgary, AB
- Full-time
If you're looking to build a rewarding career with a company that values safety, teamwork, professional growth, and flawless execution, we'd like to hear from you. Your application will be…
Added 39 mins ago
SM
Supportive Services Supervisor - Health Care Aide
St. Michael's Health Group
Spruce Grove, AB
- Full-time
…Supervisor. This is an exciting permanent full-time position for a professional and reliable candidate who is able to work independently and cooperatively in a team…

Monark

Order Processing Associate

Surrey, BC, Canada
White Rock, BC, V4N 4N2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1+ year of experience in customer service, order processing, or support roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

At Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.

We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution - ensuring that every step is handled with care, accuracy, and professionalism. You’ll communicate with clients, providers, and internal teams to coordinate timely service fulfillment while maintaining strong documentation and follow-up practices.

Key Responsibilities

Client Coordination

Clearly communicate with clients and providers throughout the service process.

Serve as a primary point of contact for client inquiries related to service status and timelines.

Provide regular updates to clients via phone, email, or the client portal.

Deliver clear and professional instructions to clients and third parties to keep service requests moving forward.

Service Fulfillment Support

Coordinate the intake of new client service requests.

Follow up with providers and other stakeholders to obtain necessary information or approvals.

Ensure timely processing and tracking of each case from start to completion.

Maintain detailed written documentation of all interactions and progress.

Process Ownership and Problem Solving

Take ownership of assigned cases and see each through to resolution.

Escalate complex issues when needed and contribute to process improvement ideas.

Proactively manage timelines and flag delays to appropriate team members.

Qualifications and Skills

Required:

1+ year of experience in customer service, order processing, or support roles.

Strong communication skills - both verbal and written - with attention to clarity and professionalism.

Ability to multitask and manage deadlines in a fast-paced, process-driven environment.

Good working knowledge of Microsoft Office tools (Outlook, Word, Excel, Teams).

Strong organizational skills and attention to detail.

Comfortable navigating internet-based systems and client portals.

Preferred:

Experience in administrative, coordination, or logistics support.

Ability to work independently and as part of a team.

Familiarity with service intake or case management processes.

Bilingual or multilingual skills are an asset.

What We Offer

Meaningful Work: Help people gain access to essential and often life-enhancing services.

Autonomy & Ownership: A chance to shape how this role evolves in a growing organization.

Supportive Culture: Work with leaders who value empathy, accountability, and your growth.

Long-Term Opportunity: This is a permanent position with room to grow and develop.

Apply About employer

More about this job

Responsibilities

Coordinate client service requests from intake through resolution, communicating with clients, providers, and internal teams to support timely fulfillment. Track cases, maintain detailed documentation, manage timelines, resolve or escalate issues, and contribute ideas for process improvement.

Requirements

Requires at least one year of experience in customer service, order processing, or a support role, along with strong written and verbal communication, organization, attention to detail, and the ability to manage deadlines. Candidates should be comfortable with Microsoft Office tools and internet-based systems; administrative, coordination, logistics, case management, and multilingual experience are preferred or considered assets.

Skills

Client Communication
Customer Service
Order Processing
Service Request Coordination
Case Management
Provider Coordination
Documentation
Follow-Up
Time Management
Multitasking
Problem Solving
Process Improvement
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams

Benefits

Meaningful Work
Autonomy and Ownership
Supportive Culture
Long-Term Growth Opportunity

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Client Coordination
Service Fulfillment
Service Requests
Service Intake
Case Management
Provider Coordination
Client Portal
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
Documentation
Follow-Up
Timeline Management
Deadline Management
Problem Solving
Issue Escalation
Process Improvement
Administrative Support
Logistics Support
Operations
Customer Success
Multilingual Skills

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