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Added 44 mins ago
M
Manager of Housekeeping and Laundry
Maquise
Toronto, ON · SCARBOROUGH, ON
- Full-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…
Added 1 hour ago
W
Associate Technical Consultant, Environmental Scientist
Worley
Calgary, AB
- Full-time
Supporting business development activities, client relationship management, and opportunities to expand project scope and service offerings.
Added 1 hour ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
…diagnostic, de dépannage, de remplacement et/ou de mise hors service de l'équipement. Vous aurez aussi une compréhension globale des fonctions de l'équipement réseau et serveur et de la…
Added 1 hour ago
MD
APEX Accelerator Area Manager - State Program Administrator Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
An Associate's degree as specified may be substituted for six (6) months of experience as described.
Added 2 hours ago
PI
Business Development Manager ( Inside Sales)
PICTON Investments
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
PICTON Investments is presently seeking an ambitious, energetic, and relentlessly curious Associate, Inside Sales with a passion for providing investment solutions. The Associate will be a…
Added 2 hours ago
CR
Scientist in Immunochemistry
Charles River Laboratories
Montreal, QC
- Full-time
Oversee and coordinate all aspects of study related procedures, whether performed within the department or by service departments;
Added 2 hours ago
VA
Veterinary Receptionist, Island Animal Hospital
VCA Animal Hospitals
Nanaimo, BC
- Internship
Prioritizing emails and client inquiries efficiently
Added 2 hours ago
VA
Veterinary Assistant, Calgary North Animal Hospital
VCA Animal Hospitals
Calgary, AB
- Internship
Exceptional client service skills that build trust and loyalty
Added 2 hours ago
LO
Aftercare Associate
Lap of Love
Toronto, ON
- Full-time
Location: Field-based (driving to client and veterinarian homes and clinics across the GTA) and on-site at our aquamation centre at 181 Weston Road in Toronto, ON
Added 3 hours ago
LO
Aftercare Associate
Lap of Love Veterinary Hospice
Toronto, ON
- Full-time
Location: Field-based (driving to client and veterinarian homes and clinics across the GTA) and on-site at our aquamation centre at 181 Weston Road in Toronto, ON
Added 3 hours ago
A
Community Growth Associate
Assemble
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
As a Community Growth Associate, you'll drive growth within the member companies that already know and value Assemble. You'll research and map each account in your Practice to see who is…
Added 3 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 3 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 3 hours ago
Customer Experience Associate - Hillside Shopping Centre, Victoria BC (22.5hrs/week)
Scotiabank
Victoria, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 3 hours ago
MI
Account Associate, Commercial Insurance
Masters Insurance
Remote, Canada
- Full-time
- Remote
If you are a motivated, self-directed individual with a passion for the insurance industry and a commitment to providing excellent client service, we encourage you to apply!
Added 3 hours ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
T
Customer Experience Associate
TD
Elora, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
C
Client Engagement Associate
CIBC
Gibsons, BC
- Full-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…
Added 3 hours ago
BB
Associé(e) aux ventes - Mobile (Temps partiel) / Mobile Sales Associate (Part Time)
Best Buy Canada
Montreal, QC
- Part-time
Aider les clients à trouver le produit ou le service idéal et répondre à leurs questions
Added 3 hours ago
BB
Associé(e) aux ventes - Mobile (Saisonnier(ère)) / Mobile Sales Associate (Seasonal)
Best Buy Canada
Montreal, QC
- Part-time
Aider les clients à trouver le produit ou le service idéal et répondre à leurs questions
Added 4 hours ago
SW
ScotiaMcLeod Investment Associate - Toronto
Scotia Wealth Management
Toronto, ON
- Full-time
As an Investment Associate you will work closely with a Wealth Advisor in the development and management of their book of business by providing effective client service and contributing to…
Added 4 hours ago
L
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
LinkedIn
Terrebonne, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 4 hours ago
L
Retail Sales Associate
LensCrafters
Coquitlam, BC
- Part-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 4 hours ago
Insurance Associate
Odlum Brown
Vancouver, BC
Reporting to the Senior Manager, Estate and Insurance, you will take ownership of client files following the initial planning meeting. You will meet with clients to complete insurance…
Added 4 hours ago
RC
Senior Associate - Identity and Access Management
RSM Canada
Toronto, ON
- Full-time
Design, configure, implement, and support SailPoint IdentityIQ and/or Identity Security Cloud (ISC) solutions to meet client identity governance and access management requirements.

Monark

Order Processing Associate

Surrey, BC, Canada
White Rock, BC, V4N 4N2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1+ year of experience in customer service, order processing, or support roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

At Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.

We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution - ensuring that every step is handled with care, accuracy, and professionalism. You’ll communicate with clients, providers, and internal teams to coordinate timely service fulfillment while maintaining strong documentation and follow-up practices.

Key Responsibilities

Client Coordination

Clearly communicate with clients and providers throughout the service process.

Serve as a primary point of contact for client inquiries related to service status and timelines.

Provide regular updates to clients via phone, email, or the client portal.

Deliver clear and professional instructions to clients and third parties to keep service requests moving forward.

Service Fulfillment Support

Coordinate the intake of new client service requests.

Follow up with providers and other stakeholders to obtain necessary information or approvals.

Ensure timely processing and tracking of each case from start to completion.

Maintain detailed written documentation of all interactions and progress.

Process Ownership and Problem Solving

Take ownership of assigned cases and see each through to resolution.

Escalate complex issues when needed and contribute to process improvement ideas.

Proactively manage timelines and flag delays to appropriate team members.

Qualifications and Skills

Required:

1+ year of experience in customer service, order processing, or support roles.

Strong communication skills - both verbal and written - with attention to clarity and professionalism.

Ability to multitask and manage deadlines in a fast-paced, process-driven environment.

Good working knowledge of Microsoft Office tools (Outlook, Word, Excel, Teams).

Strong organizational skills and attention to detail.

Comfortable navigating internet-based systems and client portals.

Preferred:

Experience in administrative, coordination, or logistics support.

Ability to work independently and as part of a team.

Familiarity with service intake or case management processes.

Bilingual or multilingual skills are an asset.

What We Offer

Meaningful Work: Help people gain access to essential and often life-enhancing services.

Autonomy & Ownership: A chance to shape how this role evolves in a growing organization.

Supportive Culture: Work with leaders who value empathy, accountability, and your growth.

Long-Term Opportunity: This is a permanent position with room to grow and develop.

Apply About employer

More about this job

Responsibilities

Coordinate client service requests from intake through resolution, communicating with clients, providers, and internal teams to support timely fulfillment. Track cases, maintain detailed documentation, manage timelines, resolve or escalate issues, and contribute ideas for process improvement.

Requirements

Requires at least one year of experience in customer service, order processing, or a support role, along with strong written and verbal communication, organization, attention to detail, and the ability to manage deadlines. Candidates should be comfortable with Microsoft Office tools and internet-based systems; administrative, coordination, logistics, case management, and multilingual experience are preferred or considered assets.

Skills

Client Communication
Customer Service
Order Processing
Service Request Coordination
Case Management
Provider Coordination
Documentation
Follow-Up
Time Management
Multitasking
Problem Solving
Process Improvement
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams

Benefits

Meaningful Work
Autonomy and Ownership
Supportive Culture
Long-Term Growth Opportunity

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Client Coordination
Service Fulfillment
Service Requests
Service Intake
Case Management
Provider Coordination
Client Portal
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
Documentation
Follow-Up
Timeline Management
Deadline Management
Problem Solving
Issue Escalation
Process Improvement
Administrative Support
Logistics Support
Operations
Customer Success
Multilingual Skills

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