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Added 5 mins ago
MS
Warehouse Team Lead
Marks Supply Inc.
Vaughan, ON
- Full-time
Accurately performs all Warehouse Associate tasks and maintains cleanliness and organization of assigned areas.
Added 5 mins ago
MS
Warehouse Team Lead
Marks Supply Inc.
Kitchener, ON
- Full-time
Accurately performs all Warehouse Associate tasks and maintains cleanliness and organization of assigned areas.
Added 35 mins ago
G&
Operations Supervisor
Grand & Toy
Winnipeg, MB
- Full-time
…we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We pride ourselves on exceptional service,…
Added 35 mins ago
SL
Warehouse Associate
Sabre Ltd
Calgary, AB
- Full-time
Working closely with production, procurement, project management, and logistics teams, the Warehouse Associate helps maintain inventory accuracy, material availability, and efficient…
Added 1 hour ago
CG
Patient Portering Supervisor
Compass Group Canada
Brampton, ON
- Full-time
Develop and ensure adherence of appropriate policies, procedures, job routines by the associates to meet the needs of the site and conduct associate trainings as needed.
Added 1 hour ago
PL
Safety Team Leader - Transportation
Penske Logistics
Woodstock, ON
- Full-time
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable…
Added 1 hour ago
MH
Customer Care Associate
Moe's Home Collection
Vancouver, BC
- Full-time
Reporting directly to the Customer Care Supervisor, the Customer Care Associate, Wholesale will bring excellent organizational skills to manage orders from receipt to shipment, including…
Added 1 hour ago
S
Food Safety Program Manager
Sysco
Toronto, ON · Sysco Toronto
- Full-time
Added 2 hours ago
LC
Associate Merchant - Soft Goods & Home Decor (HEHB)
Loblaw Companies Limited
Brampton, ON
- Full-time
As an Associate Buyer, you’ll join Loblaw’s Business Enablement & Enterprise Procurement (BEEP) Team, a group of world-class procurement professions accountable for purchasing goods on…
Added 2 hours ago
Operations Manager, School of Skilled Trades and Apprenticeship
Mohawk College
Hamilton, ON
…final and quarterly budget reports to Vice President Academic’s…
Added 2 hours ago
M
Order Processing Associate
Monark
Surrey, BC · White Rock, British Columbia
- Full-time
We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution -…
Added 2 hours ago
MU
Administrative Coordinator
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
…provides day-to-day administrative support to the Director and Associate Directors (calendar, travel, expense claims); supports communications and digital content; administers online forms…
Added 3 hours ago
ML
Logistics Associate Part Time
MAPLE LEAF LOUNGE
Toronto, ON
- Part-time
Any concerns to do with vehicle and/or food safety to be brought up with the Director of Logistics or their designate
Added 3 hours ago
JI
Merchandising Associate - Reset Team
J.D. Irving, Limited
Moncton, NB
- Full-time
Added 3 hours ago
WM
District Manager I
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones,…
Added 4 hours ago
WG
Warehouse Associate - Morning Shift (Balzac, AB)
Wolseley Group
Balzac, AB
- Full-time
Join the Balzac location as a Warehouse Associate, responsible for receiving, storing, picking, packing, and shipping products accurately and efficiently. We're looking for a reliable,…
Added 4 hours ago
WC
Warehouse Associate - Morning Shift (Balzac, AB)
Wolseley Canada Inc.
Balzac, AB
- Full-time
Join the Balzac location as a Warehouse Associate, responsible for receiving, storing, picking, packing, and shipping products accurately and efficiently. We're looking for a reliable,…
Added 5 hours ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Surrey, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 hours ago
P
Safety Team Leader - Transportation
Penske
Woodstock, ON
- Full-time
- The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable…
Added 6 hours ago
MS
Warehouse Associate
Marks Supply Inc.
Kitchener, ON
- Full-time
The Warehouse Associate is responsible for performing warehouse related functions of handling merchandise and product incoming or outgoing including shipping, receiving, transferring,…
Added 6 hours ago
MS
Warehouse Associate
Marks Supply Inc.
Kitchener, ON
- Full-time
The Warehouse Associate is responsible for performing warehouse related functions of handling merchandise and product incoming or outgoing including shipping, receiving, transferring,…
Added 6 hours ago
S
Sales Consultant Trainee
Sysco
ON · Sysco Southwestern Ontario
- Full-time
Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook.
Added 6 hours ago
W
(CAN) Modular Team Associate
Walmart
AB
- Full-time
2.Setting modular Home Office Bought Features and merchandising non basic items.
Added 6 hours ago
W
(CAN) Associé, équipe des modules
Walmart
Repentigny, QC
- Full-time
2.Setting modular Home Office Bought Features and merchandising non basic items.
Added 6 hours ago
LI
Shipping & Receiving Associate
Lenmark Industries
Leduc, AB
- Full-time
Lenmark is looking for a dependable and motivated Shipping & Receiving Associate to join our warehouse team.

Monark

Order Processing Associate

Surrey, BC, Canada
White Rock, BC, V4N 4N2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1+ year of experience in customer service, order processing, or support roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

At Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.

We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution - ensuring that every step is handled with care, accuracy, and professionalism. You’ll communicate with clients, providers, and internal teams to coordinate timely service fulfillment while maintaining strong documentation and follow-up practices.

Key Responsibilities

Client Coordination

Clearly communicate with clients and providers throughout the service process.

Serve as a primary point of contact for client inquiries related to service status and timelines.

Provide regular updates to clients via phone, email, or the client portal.

Deliver clear and professional instructions to clients and third parties to keep service requests moving forward.

Service Fulfillment Support

Coordinate the intake of new client service requests.

Follow up with providers and other stakeholders to obtain necessary information or approvals.

Ensure timely processing and tracking of each case from start to completion.

Maintain detailed written documentation of all interactions and progress.

Process Ownership and Problem Solving

Take ownership of assigned cases and see each through to resolution.

Escalate complex issues when needed and contribute to process improvement ideas.

Proactively manage timelines and flag delays to appropriate team members.

Qualifications and Skills

Required:

1+ year of experience in customer service, order processing, or support roles.

Strong communication skills - both verbal and written - with attention to clarity and professionalism.

Ability to multitask and manage deadlines in a fast-paced, process-driven environment.

Good working knowledge of Microsoft Office tools (Outlook, Word, Excel, Teams).

Strong organizational skills and attention to detail.

Comfortable navigating internet-based systems and client portals.

Preferred:

Experience in administrative, coordination, or logistics support.

Ability to work independently and as part of a team.

Familiarity with service intake or case management processes.

Bilingual or multilingual skills are an asset.

What We Offer

Meaningful Work: Help people gain access to essential and often life-enhancing services.

Autonomy & Ownership: A chance to shape how this role evolves in a growing organization.

Supportive Culture: Work with leaders who value empathy, accountability, and your growth.

Long-Term Opportunity: This is a permanent position with room to grow and develop.

Apply About employer

More about this job

Responsibilities

Coordinate client service requests from intake through resolution, communicating with clients, providers, and internal teams to support timely fulfillment. Track cases, maintain detailed documentation, manage timelines, resolve or escalate issues, and contribute ideas for process improvement.

Requirements

Requires at least one year of experience in customer service, order processing, or a support role, along with strong written and verbal communication, organization, attention to detail, and the ability to manage deadlines. Candidates should be comfortable with Microsoft Office tools and internet-based systems; administrative, coordination, logistics, case management, and multilingual experience are preferred or considered assets.

Skills

Client Communication
Customer Service
Order Processing
Service Request Coordination
Case Management
Provider Coordination
Documentation
Follow-Up
Time Management
Multitasking
Problem Solving
Process Improvement
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams

Benefits

Meaningful Work
Autonomy and Ownership
Supportive Culture
Long-Term Growth Opportunity

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Client Coordination
Service Fulfillment
Service Requests
Service Intake
Case Management
Provider Coordination
Client Portal
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
Documentation
Follow-Up
Timeline Management
Deadline Management
Problem Solving
Issue Escalation
Process Improvement
Administrative Support
Logistics Support
Operations
Customer Success
Multilingual Skills

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