Jobs in Canada

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Added 7 days ago
S
Special Order Customer Experience Representative, Staples Promotional Products - Bilingual English/French
Staples
Vaughan, ON
- $43,000 to $66,000 CAD / year
- Full-time
Exceptional customer service mindset with a passion for delivering a positive client experience
Added 7 days ago
Bilingual Recruiting (Manufacturing) Quebec
Manpower
Canada
…Solutions RPO is seeking a Senior Recruiter to support a key client program, who has the drive to understand talent, help your teammates develop their recruiting skills, and improve our…
Added 7 days ago
Bilingual Recruiting (Manufacturing) Quebec
ManpowerGroup
Canada
…Solutions RPO is seeking a Senior Recruiter to support a key client program, who has the drive to understand talent, help your teammates develop their recruiting skills, and improve our…
Added 7 days ago
M
Order Processing Associate
Monark
Surrey, BC
- Full-time
We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution -…
Added 7 days ago
AC
Bilingual (French/English) Associate, Pension Administration
Aon Corporation
Montreal, QC
- Full-time
Job Title: Bilingual (French/English) Associate, Pension Administration
Added 7 days ago
AC
Bilingual (French/English) Senior Associate - Pension Administration
Aon Corporation
Montreal, QC
- Full-time
Job title: Bilingual (French/English) Senior Associate - Pension Administration
Added 8 days ago
SC
Special Order Customer Experience Representative, Staples Promotional Products - Bilingual English/French
Staples Canada
Vaughan, ON
- Full-time
Exceptional customer service mindset with a passion for delivering a positive client experience
Added 8 days ago
SR
Outside Sales Representative
Sunbelt Rentals, Inc.
Okotoks, AB
- Full-time
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 8 days ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Calgary, AB
- Contract
Train retail associates on client products, promotions, and messaging.
Added 8 days ago
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Client Care Associate - Group Retirement Services
Navacord
Elmira, ON
- $50,000 to $60,000 CAD / year
- Full-time
Provide proactive follow‑up on outstanding client requests and service issues
Added 8 days ago
AW
Bilingual Customer Success Associate
Agora Wealth
Toronto, ON
- Full-time
…and maintenance activities and support to our clients. As a Bilingual Customer Success Associate, you will utilize your expertise and knowledge to respond to a wide variety client inquiries…
Added 8 days ago
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Banking Associate (Bilingual)
Collabera
Montreal, QC · Greater Montreal Metropolitan Area
- $20 to $21 CAD / hour
- Contract
Monitor transactions and follow established procedures to meet service standards and deadlines.
Added 9 days ago
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Bilingual Sales Associate, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
Candidates must possess a current and valid driver’s license
Added 9 days ago
C
Bilingual Sales Associate, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
Candidates must possess a current and valid driver’s license
Added 9 days ago
PC
Campus Talent Acquisition, Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As a Campus Talent Acquisition, Senior Associate, you will play an important role in supporting how PwC attracts Students and Early Career Professionals. By building strong relationships…
Added 9 days ago
PC
Campus Talent Acquisition, Senior Associate (Bilingual FR/EN) (Contract)
Pwc Canada
Montreal, QC
- Full-time
As a Campus Talent Acquisition, Senior Associate, you will play an important role in supporting how PwC attracts Students and Early Career Professionals. By building strong relationships…
Added 9 days ago
BE
Inside Sales Associate, Bilingual (English and French)
BoldHouse Executive Search
Marieville, QC
- $60,000 to $70,000 CAD / year
- Full-time
K2 Fasteners. Marieville, Quebec. On site. Bilingual role: English and French.
Added 9 days ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- Contract
Must reside in the Province of British Columbia
Added 9 days ago
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Senior Systems Engineer
Aviso
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 9 days ago
AW
Senior Systems Engineer
Aviso Wealth
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 9 days ago
Business Support Associate
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…professionals in our fast-growing Freedom Experience team within Client Advisory Solutions. As a Business Support Associate, you will support the Investment & Retirement Solutions’ sales,…
Added 9 days ago
SD
Bilingual Compliance Law Clerk
Sym-Tech Dealer Services
Richmond Hill, ON
- $78,000 to $82,000 CAD / year
- Full-time
…creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally. Sym-Tech is…
Added 9 days ago
A
Bilingual Sales Associate, Apartments.com - Montréal, Québec
Apartments.com
Montreal, QC
- Full-time
Candidates must possess a current and valid driver’s license
Added 9 days ago
PC
Resourcing and Deployment Senior Associate, Assurance (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm’s strategic priorities, achievement of business metrics, resolving unassigned…
Added 9 days ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Montreal, QC · Saint-Laurent, QC
- Full-time
…Canadian payer landscape, PSP operations, and patient-centred service…

Monark

Order Processing Associate

Surrey, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 3, 2027
Experience: 1+ year of experience in customer service, order processing, or support roles.
Posting language: English
Posted: Nov 4, 2026

Original job description

At Group Medical (a Monark Group Company), we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.

We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution - ensuring that every step is handled with care, accuracy, and professionalism. You’ll communicate with clients, providers, and internal teams to coordinate timely service fulfillment while maintaining strong documentation and follow-up practices.

Key Responsibilities

Client Coordination

Clearly communicate with clients and providers throughout the service process.

Serve as a primary point of contact for client inquiries related to service status and timelines.

Provide regular updates to clients via phone, email, or the client portal.

Deliver clear and professional instructions to clients and third parties to keep service requests moving forward.

Service Fulfillment Support

Coordinate the intake of new client service requests.

Follow up with providers and other stakeholders to obtain necessary information or approvals.

Ensure timely processing and tracking of each case from start to completion.

Maintain detailed written documentation of all interactions and progress.

Process Ownership and Problem Solving

Take ownership of assigned cases and see each through to resolution.

Escalate complex issues when needed and contribute to process improvement ideas.

Proactively manage timelines and flag delays to appropriate team members.

Qualifications and Skills

Required:

1+ year of experience in customer service, order processing, or support roles.

Strong communication skills - both verbal and written - with attention to clarity and professionalism.

Ability to multitask and manage deadlines in a fast-paced, process-driven environment.

Good working knowledge of Microsoft Office tools (Outlook, Word, Excel, Teams).

Strong organizational skills and attention to detail.

Comfortable navigating internet-based systems and client portals.

Preferred:

Experience in administrative, coordination, or logistics support.

Ability to work independently and as part of a team.

Familiarity with service intake or case management processes.

Bilingual or multilingual skills are an asset.

What We Offer

Meaningful Work: Help people gain access to essential and often life-enhancing services.

Autonomy & Ownership: A chance to shape how this role evolves in a growing organization.

Supportive Culture: Work with leaders who value empathy, accountability, and your growth.

Long-Term Opportunity: This is a permanent position with room to grow and develop.

Apply on LinkedIn About employer

More about this job

Responsibilities

Coordinate client service requests from intake through resolution, communicating with clients, providers, and internal teams to support timely fulfillment. Track cases, maintain detailed documentation, manage timelines, resolve or escalate issues, and identify opportunities to improve processes.

Requirements

Applicants need at least one year of experience in customer service, order processing, or a support role, along with strong communication, organizational, and multitasking skills. They should be comfortable using Microsoft Office and internet-based systems; administrative or logistics experience and familiarity with case management are preferred.

Skills

Client Communication
Customer Service
Order Processing
Service Request Coordination
Case Management
Provider Coordination
Documentation
Follow-Up
Time Management
Multitasking
Problem Solving
Process Improvement
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams

Benefits

Meaningful Work
Autonomy and Ownership
Supportive Culture
Long-Term Opportunity

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Service Requests
Client Coordination
Provider Coordination
Service Fulfillment
Case Management
Case Tracking
Client Portal
Documentation
Follow-Up
Timeline Management
Issue Escalation
Process Improvement
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
Administrative Support
Logistics Support

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Work requirements

Jobs in Canada