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Added 2 mins ago
TT
Procurement and Supply Chain Intern – Summer 2027
TTM Technologies
Toronto, ON
- Full-time
…practical experience, contribute to improvement projects and build professional skills with support from experienced…
Added 2 mins ago
SA
Tonic Spa Weekend Wellness Concierge (PT)
Sweat and Tonic
Toronto, ON
- Full-time
1-3 years of experience in a high-end customer service role, preferably within a luxury spa or wellness environment.
Added 2 mins ago
SL
SAINT LAURENT Store Director – Parental Leave Coverage (12 Months) Yorkdale
Saint Laurent
Toronto, ON
- Full-time
Ensure professional growth and training of the staff with a coaching approach
Added 2 mins ago
MI
Senior Associate Director, Fund Accounting, Private Equity
MUFG Investor Services
Toronto, ON
- $105,000 to $154,000 CAD / year
- Full-time
Manage a team of Fund Accountants in performing accounting and administration service delivery to customers and train staff on all aspects of the NAV process
Added 2 mins ago
L
Financial Service Representative - LendDirect Office 1603
LendDirect
St. Thomas, ON
- Full-time
As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the…
Added 2 mins ago
T
Technicien De Service Sur Site/field Service Technician
TEKsystems
Longueuil, QC
- $25 to $35 CAD / hour
- Full-time
Technicien(ne) de service informatique sur le terrain (Bilingue français/anglais)
Added 2 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Nanaimo, BC
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 2 mins ago
OL
Franchise Development Communication Coordinator (Corporate Head Office)
Oxford Learning Centres Inc.
London, ON
- Part-time
Experience in customer service, reception, retail, call centres, admissions, recruitment, or another people-facing role
Added 2 mins ago
WC
Full Time Asset Protection Associate - Security License Required.
Walmart Canada
Chatham-Kent, ON · Wallaceburg, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 2 mins ago
D
Dental Administrator - Sherbrooke Dental
Dentalcorp
Saint John, NB
- Full-time
…systems so you can focus on what matters most: patient care, professional development, and practice…
Added 2 mins ago
I
Expert en assurance de biens des entreprises III
Intact
Mississauga, ON
- Full-time
Provide quality customer service to external or internal customers. Answer queries relating to investigations and the claims process. Maintain effective communication channels with claims…
Added 2 mins ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 2 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 2 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 2 mins ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Excellent communication, customer service, teamwork, and collaboration skills.
Added 2 mins ago
ZA
Sales Consultant - Jaguar Land Rover Brampton - 25223
Zanchin Automotive Group
Brampton, ON
- Full-time
experience in customer service, and the ability to have meaningful conversations
Added 2 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 2 mins ago
RL
Recycling Auditor
Reverse Logistics Group (RLG)
Brampton, ON
- Full-time
The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome…
Added 2 mins ago
LC
Millwright
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Temporary
…dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves. We're committed to crafting an environment that genuinely welcomes…
Added 2 mins ago
P
Senior Customer Service Representative
ProAmpac
Whitby, ON
- Full-time
5+ years of customer service experience, ideally in extrusion, packaging, converting, printing or another custom-manufacturing setting.
Added 2 mins ago
ZA
Bilingual Sales Consultant - Maple Nissan (26186)
Zanchin Automotive Group
Vaughan, ON
- Full-time
experience in customer service, and the ability to have meaningful conversations
Added 2 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 2 mins ago
EA
Captain - Falcon 7X
Execaire Aviation
Toronto, ON
- Internship
Act as the key contact between Execaire Aviation and its client to ensure a superior level of customer service and customer satisfaction
Added 2 mins ago
SH
Technologist Assistant - Diagnostic Imaging (CEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
Added 2 mins ago
SG
Service Leader
Schindler Group
Calgary, AB
- $95,000 to $110,000 CAD / year
- Full-time
The Service Leader manages the district’s EI activities and field resources related to the ongoing maintenance, repair, and retention of existing equipment within the portfolio, while…

Monark

Order Processing Associate

Surrey, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 3, 2027
Experience: 1+ year of experience in customer service, order processing, or support roles.
Posting language: English
Posted: Nov 4, 2026

Original job description

At Group Medical (a Monark Group Company), we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.

We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution - ensuring that every step is handled with care, accuracy, and professionalism. You’ll communicate with clients, providers, and internal teams to coordinate timely service fulfillment while maintaining strong documentation and follow-up practices.

Key Responsibilities

Client Coordination

Clearly communicate with clients and providers throughout the service process.

Serve as a primary point of contact for client inquiries related to service status and timelines.

Provide regular updates to clients via phone, email, or the client portal.

Deliver clear and professional instructions to clients and third parties to keep service requests moving forward.

Service Fulfillment Support

Coordinate the intake of new client service requests.

Follow up with providers and other stakeholders to obtain necessary information or approvals.

Ensure timely processing and tracking of each case from start to completion.

Maintain detailed written documentation of all interactions and progress.

Process Ownership and Problem Solving

Take ownership of assigned cases and see each through to resolution.

Escalate complex issues when needed and contribute to process improvement ideas.

Proactively manage timelines and flag delays to appropriate team members.

Qualifications and Skills

Required:

1+ year of experience in customer service, order processing, or support roles.

Strong communication skills - both verbal and written - with attention to clarity and professionalism.

Ability to multitask and manage deadlines in a fast-paced, process-driven environment.

Good working knowledge of Microsoft Office tools (Outlook, Word, Excel, Teams).

Strong organizational skills and attention to detail.

Comfortable navigating internet-based systems and client portals.

Preferred:

Experience in administrative, coordination, or logistics support.

Ability to work independently and as part of a team.

Familiarity with service intake or case management processes.

Bilingual or multilingual skills are an asset.

What We Offer

Meaningful Work: Help people gain access to essential and often life-enhancing services.

Autonomy & Ownership: A chance to shape how this role evolves in a growing organization.

Supportive Culture: Work with leaders who value empathy, accountability, and your growth.

Long-Term Opportunity: This is a permanent position with room to grow and develop.

Apply About employer

More about this job

Responsibilities

Coordinate client service requests from intake through resolution, communicating with clients, providers, and internal teams to support timely fulfillment. Track cases, maintain detailed documentation, manage timelines, resolve or escalate issues, and identify opportunities to improve processes.

Requirements

Applicants need at least one year of experience in customer service, order processing, or a support role, along with strong communication, organizational, and multitasking skills. They should be comfortable using Microsoft Office and internet-based systems; administrative or logistics experience and familiarity with case management are preferred.

Skills

Client Communication
Customer Service
Order Processing
Service Request Coordination
Case Management
Provider Coordination
Documentation
Follow-Up
Time Management
Multitasking
Problem Solving
Process Improvement
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams

Benefits

Meaningful Work
Autonomy and Ownership
Supportive Culture
Long-Term Opportunity

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Service Requests
Client Coordination
Provider Coordination
Service Fulfillment
Case Management
Case Tracking
Client Portal
Documentation
Follow-Up
Timeline Management
Issue Escalation
Process Improvement
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
Administrative Support
Logistics Support

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